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LabConnect's Overview

Total employees532
HeadquartersJohnson City
Founded2002

LabConnect is a premier provider of global central laboratory services and clinical trial support solutions. They specialize in offering comprehensive services including routine and esoteric laboratory testing, sample management, kit building, biorepository services, and scientific support for pharmaceutical, biotechnology, and contract research organizations (CROs). Their focus is on enhancing the efficiency and accuracy of clinical trials by providing tailored, high-quality laboratory data and logistical expertise. LabConnect plays a critical role in drug development by ensuring reliable sample tracking, processing, and analysis across all phases of clinical research.

Where is LabConnect's Headquarters?

HQ Function

The Johnson City headquarters houses key corporate functions, including executive leadership, global operations management, project management, data management, quality assurance, and primary laboratory testing facilities for North America.

Notable Features:

The facility includes state-of-the-art laboratory spaces equipped for a wide range of clinical trial testing, advanced sample processing areas, and secure biorepository storage. It's designed to meet stringent regulatory and quality standards.

Work Culture:

LabConnect's work culture emphasizes precision, collaboration, and client-centric service. Employees are typically focused on scientific accuracy, operational excellence, and contributing to the advancement of clinical research. There's a strong sense of teamwork and commitment to quality.

HQ Significance:

This headquarters is significant as it anchors LabConnect's global service delivery network, driving innovation in central lab services and providing critical support for complex international clinical trials.

Values Reflected in HQ: The headquarters reflects LabConnect's values of quality, integrity, innovation, and customer focus through its investment in advanced technology, adherence to strict protocols, and the professional environment it provides for its staff.

Location:

LabConnect supports clinical trials globally through its strategically located central laboratories and operational hubs in North America (Johnson City, TN), Europe (Leiden, Netherlands; Horsham, UK), and Asia-Pacific (Shanghai, China). This network enables comprehensive global sample management, kit building, biorepository services, laboratory testing, and data management, ensuring consistent quality and logistical support for multinational clinical studies across diverse therapeutic areas.

Street Address:

2453 Wesinpar Drive

City:

Johnson City

State/Province:

Tennessee

Country:

USA

LabConnect's Global Presence

Leiden, Netherlands

Address: BioPartner 5 Building, Niels Bohrweg 11-13, 2333 CA Leiden, The Netherlands

To offer localized, rapid-response central laboratory services tailored to European regulatory requirements and logistical networks, ensuring efficient sample handling and data delivery for regional clinical studies.

Horsham, West Sussex, United Kingdom

Address: Foundry Lane, Horsham, West Sussex, RH13 5PX, United Kingdom

To strengthen LabConnect's service capabilities in the important UK clinical research market, offering dedicated support and ensuring seamless integration with its global network.

Shanghai, China

Address: Building 6, No. 115, Xinjunhuan Road, Minhang District, Shanghai, China

To cater to the growing clinical trial activities in Asia-Pacific, offering regionally-specific expertise and infrastructure to manage samples and data effectively.

Buying Intent Signals for LabConnect

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of LabConnect

As of April 2025, LabConnect' leadership includes:

Eric I. Richman - Chief Executive Officer
Dawn Sherman - President & Chief Operating Officer
Barry Simms - Chief Financial Officer
Dr. Jeff Mayhew - Chief Scientific Officer
Tom Sellig - Chief Commercial Officer
Elizabeth K Lawlor - Senior Vice President, Global Quality and Regulatory Affairs

Investors of LabConnect

LabConnect has been backed by several prominent investors over the years, including:

KKR (Kohlberg Kravis Roberts & Co.)
Arsenal Capital Partners (former majority owner)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

LabConnect has maintained a relatively stable executive team. KKR's acquisition in late 2021 likely solidified the existing leadership, though strategic appointments can occur post-acquisition to drive growth. Specific widely publicized C-suite changes in the immediate last 12 months are not prominent, suggesting continuity.

Technology (Tech Stack) used by LabConnect

Discover the tools LabConnect uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

LabConnect Email Formats and Examples

LabConnect primarily utilizes the [first_initial][last]@labconnect.com email format. Variations might exist, but this is the most common structure observed for company communications.

flast@labconnect.com (e.g., jdoe@labconnect.com)

Format

esmith@labconnect.com

Example

85%

Success rate

News and media

Business WireOctober 20, 2021

KKR Acquires LabConnect from Arsenal Capital Partners

KKR announced the acquisition of LabConnect from Arsenal Capital Partners. The investment aims to support LabConnect's continued growth and expansion of its global central laboratory services for the biopharmaceutical industry....more

LabConnect Website (News/Blog)February 8, 2023

LabConnect Achieves College of American Pathologists (CAP) Accreditation for its China Facility

LabConnect announced that its central laboratory in Shanghai, China, has achieved accreditation from the College of American Pathologists (CAP), underscoring its commitment to high-quality laboratory practices in the Asia-Pacific region....more

European Pharmaceutical ReviewNovember 15, 2023

LabConnect expands European sample processing and biorepository services

LabConnect has announced an expansion of its sample processing capabilities and biorepository services at its European central laboratory in Leiden, Netherlands. This expansion is aimed at meeting the growing demand for complex clinical trial support in Europe....more

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