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Ko-fi is an online platform designed to help creators receive financial support from their audience, often likened to 'buying a coffee' for them. It allows creators (artists, writers, developers, podcasters, etc.) to create a page where fans can make one-time donations, set up recurring memberships, sell digital or physical products, and offer commissions. Ko-fi aims to provide a simple, friendly, and low-pressure way for creators to earn an income directly from their supporters with minimal fees, often promoting a '0% platform fee' on donations (though payment processor fees apply). The platform emphasizes empowering creators to fund their passions and build independent careers.
Serves as the company's registered address, administrative hub, and a base for UK operations, supporting a globally distributed team.
Located within St John's Innovation Centre, a well-regarded hub for technology and innovation, providing a supportive ecosystem for startups and growing businesses.
Ko-fi fosters a work culture that is creator-centric, collaborative, and agile. As a modern tech company, it heavily supports remote work, enabling a flexible environment for its global team dedicated to empowering creative individuals.
The Cambridge headquarters legally establishes Ko-fi in the UK, a significant tech hub, and provides a physical anchor for a company that operates primarily digitally and serves a global community.
Ko-fi operates as a global platform, accessible to creators and supporters worldwide. While its registered office is in the UK, the company's services are entirely digital, facilitating international payments and enabling creators from various countries to connect with a global audience. The team itself is distributed, reflecting its international reach and commitment to supporting creators regardless of their geographical location.
St John's Innovation Centre, Cowley Road, Milton
Cambridge
Cambridgeshire
United Kingdom
No additional office locations available.
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As of April 2025, Ko-fi' leadership includes:
Ko-fi has been backed by several prominent investors over the years, including:
There have been no major publicly announced executive hires or departures at Ko-fi in the last 12 months. The company's leadership, primarily centered around its founder, has maintained stability. Ko-fi typically focuses its public communications on platform updates and creator milestones rather than internal staffing changes.
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Ko-fi primarily uses specific email addresses for support and official communications. For general inquiries or support, users typically interact with designated support channels. Common email formats for tech companies include [first]@domain.com or [first].[last]@domain.com, but direct individual emails for Ko-fi staff are not widely publicized.
The most common public-facing email is for support: support@ko-fi.com. Other operational emails might use formats like [department]@ko-fi.com.
Format
support@ko-fi.com
Example
85%
Success rate
Ko-fi Blog • April 10, 2024
Ko-fi announced a new feature allowing creators to offer digital products directly as benefits within their membership tiers. This enhancement aims to provide more value to members and streamline the process for creators to deliver exclusive content....more
Ko-fi Blog • January 2, 2024
Ko-fi reported that creators earned over $100 million through the platform in 2023 alone, highlighting significant growth and its increasing role in the creator economy. The platform also recapped new features and milestones achieved during the year....more
TechCrunch • July 13, 2021
Ko-fi announced it raised a seed funding round led by EQT Ventures. This funding was intended to help the platform grow its team and develop more tools and features to support creators in monetizing their work....more
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