HQ Function

The headquarters serves as the primary administrative hub, housing executive leadership, customer service operations, engineering, finance, and strategic planning for KUB's multi-utility services.

Notable Features:

The KUB building on Gay Street is a well-known landmark in downtown Knoxville, featuring a prominent customer service center and administrative offices. It has undergone renovations to improve energy efficiency and modernize workspaces.

Work Culture:

KUB fosters a work culture centered on public service, safety, reliability, and community engagement. Employees are dedicated to operational excellence and customer satisfaction, with a strong emphasis on teamwork and technical expertise.

HQ Significance:

The headquarters is significant as the nerve center for critical utility infrastructure serving a large population in East Tennessee. It plays a vital role in the region's economic stability and daily life by ensuring consistent utility services.

Values Reflected in HQ: The headquarters reflects KUB's values of community focus, operational integrity, customer commitment, and responsible resource management.

Location:

Knoxville Utilities Board is a municipally-owned utility whose operations are entirely focused on serving its customers within Knoxville and parts of seven surrounding counties in East Tennessee. It does not have a global or national presence beyond its designated service territory. All functions support the provision of reliable electric, natural gas, water, and wastewater services to this specific region.

Street Address:

445 S. Gay Street

City:

Knoxville

State/Province:

TN

Country:

USA