What Does Klook Do?

Total employees1737
HeadquartersCentral
Founded2014

Klook is a world-leading online travel agency and booking platform for attractions, tours, local transportation, and unique experiences. It empowers travelers to explore a city or destination by providing a seamless way to discover and book activities, often at exclusive discounted prices. Klook connects users with local operators, offering a vast inventory of services across thousands of destinations worldwide, accessible via its website and mobile app.

Where Is Klook's Headquarters?

HQ Function

Serves as the global command center for strategic planning, technology development, product innovation, marketing, finance, and overall operational management of Klook's worldwide activities.

Notable Features:

Modern office space designed to foster collaboration and innovation, likely featuring open-plan layouts, agile workspaces, and technology-enabled meeting rooms, typical of a leading tech company.

Work Culture:

Klook's HQ fosters a fast-paced, dynamic, and entrepreneurial work culture. It emphasizes innovation, diversity, customer-centricity, and a passion for travel, encouraging employees to be proactive and impact-driven.

HQ Significance:

The Hong Kong headquarters is pivotal for Klook's global strategy formulation, its deep penetration into the Asian market, and its expansion efforts into new regions. Its location leverages Hong Kong's status as a financial and travel nexus.

Values Reflected in HQ: The headquarters likely reflects Klook's core values of innovation, customer focus, global connectivity, and agility, with an environment designed to support a highly skilled and diverse international team.

Location:

Klook operates a global platform supporting a wide array of functions worldwide. These include localized marketing and sales, customer service in multiple languages, partner relationship management with local activity and service providers, technology development and support, and payment processing across various currencies. Klook has offices in over 20 cities, enabling on-ground support and market-specific strategies to connect travelers with experiences in hundreds of destinations globally.

Street Address:

24/F, Kinwick Centre, 32 Hollywood Road

City:

Central

State/Province:

Hong Kong Island

Country:

Hong Kong SAR, China

Where Else Does Klook Operate Around the World?

Singapore, Singapore

Address: 182 Cecil Street, #16-01 Frasers Tower, Singapore 069547

To solidify Klook's market leadership in Southeast Asia by tailoring services to local preferences, expanding its network of activity providers, and driving user engagement across diverse travel segments in the region.

Taipei, Taiwan

Address: B2, 15F, No. 2, Section 5, Xinyi Road, Xinyi District, Taipei City, Taiwan

To cater to the specific needs of the vibrant Taiwanese travel market, increase local merchant onboarding, and enhance Klook's brand presence and user base in Taiwan.

Shenzhen, China

Address: Level 7, Building A, KEXING SCIENCE PARK, Keyuan Road, Nanshan District, Shenzhen, Guangdong, China

To leverage Shenzhen's tech talent pool for innovation and product development, supporting Klook's global platform capabilities and its services for the Chinese market.

Buying Intent Signals for Klook

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Klook? Meet the Executive Team

As of April 2025, Klook' leadership includes:

Ethan Lin - Co-Founder & Chief Executive Officer
Eric Gnock Fah - Co-Founder & Chief Operating Officer
Bernie Xiong - Co-Founder & Chief Technology Officer
David Liu - Chief Financial Officer
Wilfred Fan - President & Chief Commercial Officer
CS Gill - Chief Product Officer

Who's Investing in Klook?

Klook has been backed by several prominent investors over the years, including:

SoftBank Vision Fund
Sequoia Capital China
Matrix Partners China
TCV (Technology Crossover Ventures)
Goldman Sachs
Aspex Management
Boyu Capital
Welight Capital
Bessemer Venture Partners
HSBC

What Leadership Changes Has Klook Seen Recently?

Hire2
Exits0

Klook has focused on strengthening its leadership team with strategic appointments in finance and regional management to drive further growth and market penetration. No major C-level departures have been publicly announced in the past 12 months.

New Appointments:

David Liu, David Liu was appointed as Klook's Chief Financial Officer, bringing extensive experience in finance and capital markets to steer the company's financial strategy and growth.
Henry Yu, Henry Yu was appointed as General Manager for Klook Hong Kong and Macau, tasked with leading the company's strategic initiatives and operations in these key markets.

What Technology (Tech Stack) Is Used byKlook?

Discover the tools Klook uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Klook Email Formats and Examples

Klook primarily utilizes the [first].[last]@klook.com email format for its employees. Other formats like [first]@klook.com or [first_initial][last]@klook.com might also be in use for specific roles or regions.

[first].[last]@klook.com

Format

jane.doe@klook.com

Example

90%

Success rate

What's the Latest News About Klook?

TechCrunchJanuary 25, 2024

Klook News: Travel Unicorn Klook tops up Series E with $210M as it becomes cash flow positive

Klook announced it has raised an additional $210 million in its Series E+ funding round. The company also shared that it achieved overall profitability for the first time in 2023, marking a significant milestone as it gears up for a potential IPO....more

Klook NewsroomMarch 7, 2024

Klook News: Klook and ZA Tech Launch First Fully-Digitised Travel Insurance Experience Across 14 Markets in Asia Pacific

Klook partnered with ZA Tech, the technology venture of ZhongAn, to launch a fully digitized travel insurance experience. This initiative, called Klook Protect, aims to offer seamless insurance solutions integrated into Klook's booking platform across 14 markets in Asia Pacific....more

PhocusWireMay 15, 2024

Klook News: Klook targets European expansion with new rail products and partnerships

Klook is focusing on expanding its presence in Europe by launching new rail products and forging partnerships. This move is part of its strategy to attract more travelers from Asia to Europe and cater to intra-European travel, leveraging its strong performance and recent profitability....more

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