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KLM Royal Dutch Airlines's Overview

Total employees22194
HeadquartersAmstelveen
Founded1919

KLM Royal Dutch Airlines, founded in 1919, is the flag carrier airline of the Netherlands and one of the oldest airlines in the world still operating under its original name. Headquartered in Amstelveen, with its hub at nearby Amsterdam Airport Schiphol, KLM is part of the Air France-KLM group. It operates a vast global network, offering passenger and cargo services to numerous destinations worldwide. KLM is known for its focus on customer service, operational efficiency, and increasing commitment to sustainable aviation. It is a member of the SkyTeam airline alliance.

Where is KLM Royal Dutch Airlines's Headquarters?

HQ Function

Serves as the central administrative and strategic command center for KLM's global operations, including management, finance, commercial strategy, human resources, and corporate functions.

Notable Features:

The main headquarters building is a modern office complex designed for efficiency and collaboration. It is strategically located, offering close proximity to Amsterdam Airport Schiphol. Facilities often include contemporary workspaces, meeting areas, and employee amenities reflecting a professional environment.

Work Culture:

KLM's headquarters fosters a professional and dynamic work environment, reflecting its long-standing aviation heritage combined with a forward-looking approach. The culture emphasizes customer focus, operational excellence, safety, and sustainability. It blends Dutch pragmatism with an international orientation, promoting teamwork and innovation.

HQ Significance:

The Amstelveen headquarters is the nerve center for KLM's worldwide airline operations. It's where key strategic decisions are formulated, financial planning is undertaken, and the overall management of the airline is conducted, ensuring the smooth functioning of its extensive network.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect KLM's core values: reliability, customer centricity, Dutch entrepreneurial spirit, innovation, and a growing commitment to sustainable practices in the aviation industry.

Location:

KLM Royal Dutch Airlines maintains a significant global presence, operating passenger and cargo flights to over 160 destinations across Europe, Asia, Africa, North America, and South America. Its functions are supported globally through regional sales offices, airport operations teams, maintenance stations, and customer service centers. As a member of the SkyTeam alliance, its network is further extended through codeshare partnerships, connecting passengers and cargo to virtually every corner of the world.

Street Address:

Amsterdamseweg 55

City:

Amstelveen

State/Province:

North Holland

Country:

Netherlands

KLM Royal Dutch Airlines's Global Presence

Schiphol-Oost, Netherlands

Address: Various facilities at and around Amsterdam Airport Schiphol, Schiphol-Oost, Netherlands

Supports the core global airline operations, including aircraft maintenance, repair, and overhaul (MRO), cargo handling, flight planning, and pilot/cabin crew training, ensuring operational readiness and efficiency for KLM's fleet.

Paris, France (Air France-KLM Group)

Address: Roissypôle, Charles de Gaulle Airport, Tremblay-en-France, France (Air France-KLM Group HQ)

Serves as the headquarters for the parent company, Air France-KLM, overseeing group-level strategy, finance, and major corporate decisions affecting both airlines.

Buying Intent Signals for KLM Royal Dutch Airlines

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of KLM Royal Dutch Airlines

As of April 2025, KLM Royal Dutch Airlines' leadership includes:

Marjan Rintel - President & Chief Executive Officer (CEO)
Erik Swelheim - Chief Financial Officer (CFO) & Managing Director
Maarten Stienen - Chief Operating Officer (COO) & Managing Director
Miriam Kartman - Executive Vice President Human Resources & Industrial Relations (until Aug 1, 2024)
Barry ter Voert - Chief Experience Officer (CXO) & Executive Vice President Business Development
Zita Schellekens - Senior Vice President Strategy & Sustainability

Investors of KLM Royal Dutch Airlines

KLM Royal Dutch Airlines has been backed by several prominent investors over the years, including:

French State (28.6% of Air France-KLM)
Dutch State (9.3% of Air France-KLM)
CMA CGM (9.0% of Air France-KLM)
China Eastern Airlines (4.7% of Air France-KLM)
Air France-KLM Employees (3.1% of Air France-KLM)
Other institutional and retail investors (collectively holding the remaining shares of Air France-KLM)

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits1

Over the past 12 months, KLM has seen key appointments aimed at strengthening its operational and strategic leadership, alongside a notable upcoming departure in Human Resources.

Departures

Miriam Kartman, Miriam Kartman announced she will step down from her role as EVP Human Resources & Industrial Relations, effective August 1, 2024.

New Appointments:

Maarten Stienen, Maarten Stienen was appointed as the new Chief Operating Officer of KLM.
Zita Schellekens, Zita Schellekens joined KLM as SVP Strategy & Sustainability.
Svyatoslav Opahty, Svyatoslav Opahty was appointed as Vice President Digital at KLM.

Technology (Tech Stack) used by KLM Royal Dutch Airlines

Discover the tools KLM Royal Dutch Airlines uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

KLM Royal Dutch Airlines Email Formats and Examples

KLM Royal Dutch Airlines typically uses standardized email formats for its corporate communications. The most common format combines the employee's first name and last name.

firstname.lastname@klm.com

Format

jane.doe@klm.com

Example

80%

Success rate

News and media

KLM NewsroomMay 15, 2024

KLM Royal Dutch Airlines and TU Delft extend long-term partnership to accelerate sustainable aviation

KLM Royal Dutch Airlines and Delft University of Technology (TU Delft) have extended their long-term partnership for another ten years. The aim is to accelerate scientific research and the development of innovations that will make aviation more sustainable....more

Air France-KLM Press ReleaseApril 25, 2024

KLM Royal Dutch Airlines parent Air France-KLM reports Q1 2024 results with increased passenger numbers

Air France-KLM announced its first-quarter 2024 financial results, highlighting a rise in passenger traffic and revenue. KLM contributed to this growth, though the group faced challenges including geopolitical impacts and operational costs....more

KLM NewsroomFebruary 19, 2024

KLM Royal Dutch Airlines increases number of flights to Austin, Texas

KLM announced an increase in its flight frequency to Austin, Texas for the summer 2024 season, responding to growing demand for travel to the tech hub. Flights will increase from three to four times a week....more

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