Klarna is a Swedish fintech company that provides online financial services such as payment solutions for e-commerce, direct payments, and post-purchase payments. It aims to make shopping 'smoooth' by offering consumers flexible ways to pay, including 'Pay in 4', 'Pay in 30 days', and financing options. Klarna also offers a shopping app that allows users to discover products, track deliveries, and manage payments, positioning itself as an end-to-end shopping platform and AI-powered assistant for shoppers.
Serves as the central hub for Klarna's global operations, including strategic decision-making, product development, technology innovation, finance, and executive leadership.
Modern, open-plan office design fostering collaboration, equipped with state-of-the-art technology and employee amenities. Reflects a dynamic tech company environment with spaces designed for innovation.
Fast-paced, innovative, and ambitious, with a strong emphasis on challenging traditional norms in finance and e-commerce. Promotes a collaborative and international work environment focused on 'smoooth' solutions and customer obsession.
Symbolizes Klarna's Swedish origins and its growth into a global fintech leader. It's the nerve center for driving the company's mission to reshape the shopping and payments landscape worldwide.
Klarna operates in over 45 countries, serving more than 150 million active consumers and 500,000+ merchants. Its global functions include engineering, product innovation, marketing, sales, customer service, and operational support, distributed across key international offices and through remote teams to cater to a worldwide user base.
Sveavägen 46
Stockholm
Stockholms län
Sweden
Address: 629 N High St, Columbus, OH 43215, USA
Drives growth and service delivery within the significant US market, tailoring Klarna's offerings to North American consumers and merchants, and housing significant operational teams.
Address: The Heal's Building, 196 Tottenham Court Rd, London W1T 7LQ, United Kingdom
Manages and expands Klarna's presence in the important UK market, leveraging London's status as a financial and tech center to foster partnerships and innovation.
Address: Chausseestraße 86, 10115 Berlin, Germany
Focuses on technological innovation and serving the German-speaking markets, contributing to Klarna's strong European footprint and product development capabilities.
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As of April 2025, Klarna' leadership includes:
Klarna has been backed by several prominent investors over the years, including:
Over the past year (mid-2023 to mid-2024), Klarna has made strategic adjustments to its leadership team, including new hires in key growth areas like partnerships and some departures, as it continues to scale globally and navigate the evolving fintech landscape towards a potential IPO.
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Klarna primarily utilizes the `firstname.lastname@klarna.com` email format for its employees. This is a common and professional structure, making it relatively predictable for communication purposes. Other less common formats like `firstinitiallastname@klarna.com` or `firstname@klarna.com` might exist in some cases but `firstname.lastname` is the most prevalent.
firstname.lastname@klarna.com
Format
sebastian.siemiatkowski@klarna.com
Example
75%
Success rate
Finextra / Klarna Newsroom • May 23, 2024
Klarna introduced 'Sign in with Klarna,' enabling users to utilize their Klarna login for expedited checkouts and tailored experiences at participating merchants, thereby improving convenience and data privacy for online shoppers....more
CNBC / Klarna Newsroom • April 29, 2024
Klarna's AI assistant, integrated with OpenAI technology, now manages two-thirds of all customer service chats, performing tasks equivalent to 700 full-time agents and achieving similar customer satisfaction scores to human agents, significantly improving efficiency....more
Bloomberg • May 8, 2024
According to reports, Klarna is aiming for a valuation of approximately $20 billion in its anticipated U.S. Initial Public Offering, which could occur as early as the third quarter of 2024, marking a significant step for the fintech giant....more
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