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KeyBank's Overview

Total employees18175
HeadquartersCleveland
Founded1849

KeyBank, a subsidiary of KeyCorp (NYSE: KEY), is one of the U.S.'s largest bank-based financial services companies, headquartered in Cleveland, Ohio. Founded on a legacy dating back to 1825, KeyBank provides comprehensive retail and commercial banking, commercial leasing, investment management, consumer finance, and investment banking products and services. It serves individuals, small businesses, and middle-market companies through a network of approximately 1,000 branches and 1,300 ATMs in 15 states, along with a robust digital banking platform. KeyBank is committed to helping clients and communities thrive by offering financial expertise and tailored solutions.

Where is KeyBank's Headquarters?

HQ Function

Serves as the central hub for KeyCorp's executive leadership, corporate strategy, administrative operations, and core banking functions.

Notable Features:

Key Tower is the tallest skyscraper in Ohio and a distinctive landmark in Cleveland's skyline, featuring a postmodern architectural design and offering panoramic views of the city and Lake Erie.

Work Culture:

The headquarters fosters a professional, collaborative, and client-focused work environment. Emphasis is placed on innovation in financial services, employee development, and active community involvement reflecting KeyBank's commitment to its 'Financial Wellness' mission.

HQ Significance:

The headquarters symbolizes KeyBank's historical roots and ongoing commitment to Cleveland and the Midwest. It acts as a significant economic contributor to the region and a center for financial decision-making.

Values Reflected in HQ: The headquarters' prominence and modern facilities reflect KeyBank's values of stability, strength, community leadership, and forward-thinking financial services.

Location:

While KeyBank's primary operations and branch network are concentrated within the United States, it supports the international banking needs of its U.S.-based commercial clients. This includes services such as trade finance, foreign exchange, and international payments, facilitated through a network of correspondent banking relationships rather than an extensive physical international office presence. KeyBank's focus remains on serving its domestic market effectively while providing necessary global connectivity for its clients' business activities.

Street Address:

127 Public Square

City:

Cleveland

State/Province:

Ohio

Country:

USA

KeyBank's Global Presence

Buffalo, New York, USA

Address: KeyBank Center, 50 Fountain Plaza, Buffalo, NY 14202

Anchors KeyBank's presence in the Buffalo Niagara market, facilitating financial services for local businesses and individual clients, and actively participates in community development and reinvestment initiatives in Western New York.

Denver, Colorado, USA

Address: 100 St. Paul Street, Denver, CO 80206 (example of a significant market office)

Supports KeyBank's growth and client service in Colorado and surrounding states, focusing on industries vital to the regional economy such as technology, real estate, and energy.

Buying Intent Signals for KeyBank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of KeyBank

As of April 2025, KeyBank' leadership includes:

Chris Gorman - Chairman, Chief Executive Officer, and President, KeyCorp
Clark H. I. Khayat - Chief Financial Officer, KeyCorp
Amy G. Brady - Chief Information Officer & Executive Vice President, KeyCorp
Helga Houston - Chief Risk Officer, KeyCorp

Investors of KeyBank

KeyBank has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
State Street Corporation
JPMorgan Chase & Co.

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits1

Over the past 12 months, KeyBank has seen strategic appointments to its executive team, notably in marketing and risk, alongside the planned retirement of its long-serving Chief Financial Officer, whose successor had been named in early 2023. These changes reflect KeyBank's focus on growth, brand enhancement, and robust risk management.

Departures

Mark W. Midkiff, Mark W. Midkiff retired as Chief Financial Officer of KeyCorp, following a distinguished career with the company. Clark Khayat succeeded him.

New Appointments:

Rachael Crump, Rachael Crump joined KeyBank as Chief Marketing Officer, bringing extensive experience in financial services marketing.
Helga Houston, Helga Houston was appointed Chief Risk Officer for KeyCorp, responsible for the company's risk management framework.

Technology (Tech Stack) used by KeyBank

Discover the tools KeyBank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

KeyBank Email Formats and Examples

KeyBank primarily uses the domain @key.com for its corporate email communications. The most common format combines the employee's first name and last name, often separated by an underscore.

firstname_lastname@key.com

Format

jane_doe@key.com

Example

90%

Success rate

News and media

PR NewswireMay 20, 2024

KeyBank Provides $22.5 Million in Financing to Develop Affordable Housing for Seniors and Families in Battle Ground, Washington

KeyBank Community Development Lending and Investment (CDLI) announced $22.5 million in financing for Community Roots Collaborative (CRC) to develop The Confluence, a new 70-unit affordable housing property in Battle Ground, Washington. The project will serve seniors and families....more

KeyBank Investor RelationsApril 18, 2024

KeyCorp Reports First Quarter 2024 Net Income of $251 Million, or $.27 Per Diluted Common Share

KeyCorp (NYSE: KEY) reported first quarter 2024 net income from continuing operations attributable to Key common shareholders of $251 million, or $.27 per diluted common share. Results reflected continued disciplined expense management and stable credit quality....more

PR NewswireMay 14, 2024

KeyBank Names Rachael Samuelson Corporate Responsibility Officer for Colorado

KeyBank announced the appointment of Rachael Samuelson as Corporate Responsibility Officer for its Colorado market. In this capacity, Samuelson will spearhead KeyBank's Community Reinvestment Act (CRA) strategy and community engagement efforts throughout Colorado....more

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