What Does JumpCloud Do?

Total employees889
HeadquartersLouisville
Founded2012

JumpCloud is an open directory platform that helps IT teams Make Work Happen® by securely connecting users to IT resources from a single pane of glass. It provides a cloud-based solution for identity, access, and device management, enabling organizations to manage users, their devices (Windows, Mac, Linux), and their access to resources like applications, networks, and servers, regardless of location. JumpCloud aims to modernize IT infrastructure, offering an alternative or complement to traditional solutions like Microsoft Active Directory, especially for cloud-forward and remote-first companies.

Where Is JumpCloud's Headquarters?

HQ Function

Serves as the primary center for executive leadership, product strategy and development, engineering, global marketing, sales operations, and corporate functions.

Notable Features:

Modern office space designed for collaboration, featuring open floor plans, advanced technology infrastructure, and employee amenities. Located in a contemporary business park offering access to local conveniences and fostering a productive work environment.

Work Culture:

JumpCloud's HQ fosters a fast-paced, innovative, and collaborative work culture. It emphasizes customer-centricity, transparency, and a 'One Team' ethos. The environment supports learning and development, with a focus on empowering employees and offering flexible work arrangements to attract and retain top talent in the competitive tech industry.

HQ Significance:

The Louisville HQ is the nerve center for JumpCloud's global operations, driving strategic decision-making, core product development, and go-to-market strategies. Its location within Colorado's burgeoning tech ecosystem provides access to talent and fosters innovation crucial for its leadership in the IT management space.

Values Reflected in HQ: The headquarters likely reflects JumpCloud's core values such as 'Build Connections,' 'Think Big,' and '1% Better Every Day' through its collaborative spaces, investment in technology, and focus on creating an environment conducive to continuous improvement and innovation.

Location:

JumpCloud maintains a robust global presence to serve its worldwide customer base. Key functions such as sales, customer success, engineering, and support are strategically distributed across North America (USA), Latin America (notably Costa Rica), Europe (with remote teams and growing presence), and Asia (notably India). The company also embraces a significant remote workforce, enabling them to provide localized support and engage with customers and partners across different time zones and regions effectively.

Street Address:

361 Centennial Pkwy, Suite 200

City:

Louisville

State/Province:

CO

Country:

USA

Where Else Does JumpCloud Operate Around the World?

Heredia, Costa Rica

Address: Key operations center in Heredia, Costa Rica, often within technology parks like America Free Zone.

Supports LATAM market presence, provides essential global support coverage, and contributes to talent diversification and operational resiliency for JumpCloud.

Bangalore, Karnataka, India

Address: Key operations and development center in Bangalore, India.

Taps into India's vast technology talent pool, supports APAC regional customers, and plays a vital role in global product development cycles and round-the-clock support.

Denver, CO, USA

Address: Additional office presence in the Denver tech corridor.

Expands operational capacity within JumpCloud's home state, leveraging the broader Denver talent pool and tech ecosystem.

Buying Intent Signals for JumpCloud

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading JumpCloud? Meet the Executive Team

As of April 2025, JumpCloud' leadership includes:

Rajat Bhargava - Co-founder & CEO
Greg Keller - Co-founder & CTO
Scott Engstrom - Chief Financial Officer
Kevin Biggs - Chief Revenue Officer
Amy Muck - Chief Marketing Officer
Bob Phan - Chief Product Officer
Roxane Taylor - Chief People Officer
Eric Morley - Chief Growth Officer

Who's Investing in JumpCloud?

JumpCloud has been backed by several prominent investors over the years, including:

General Atlantic
BlackRock
Sapphire Ventures
Sands Capital Ventures
Foundry Group
OpenView Venture Partners
Impact Tech Ventures
Techstars

What Leadership Changes Has JumpCloud Seen Recently?

Hire4
Exits2

Over the last 12 months (mid-2023 to mid-2024), JumpCloud has actively strengthened its executive leadership team with strategic hires in key growth areas such as marketing, finance, product, and overall growth strategy. These appointments signal a focus on scaling operations and capitalizing on market opportunities, alongside managing natural leadership transitions.

Departures

Michelle DeBella, Michelle DeBella departed from her role as Chief Financial Officer.
Jagadeesh Kunda, Jagadeesh Kunda departed from his role as Chief Product Officer.

New Appointments:

Amy Muck, Amy Muck appointed as new Chief Marketing Officer to lead global marketing strategy.
Scott Engstrom, Scott Engstrom appointed as new Chief Financial Officer.
Bob Phan, Bob Phan appointed as new Chief Product Officer.
Eric Morley, Eric Morley joined JumpCloud as Chief Growth Officer.

What Technology (Tech Stack) Is Used byJumpCloud?

Discover the tools JumpCloud uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

JumpCloud Email Formats and Examples

JumpCloud commonly uses the `first.last@jumpcloud.com` email format (e.g., jane.doe@jumpcloud.com). Other observed, though less frequent, formats include `first@jumpcloud.com` (e.g., jane@jumpcloud.com) and `[first_initial][last]@jumpcloud.com` (e.g., jdoe@jumpcloud.com). The `first.last` pattern is generally the most reliable for reaching JumpCloud employees.

Predominantly `first.last@jumpcloud.com`; others include `first@jumpcloud.com`, `flast@jumpcloud.com`

Format

jane.doe@jumpcloud.com

Example

85%

Success rate

What's the Latest News About JumpCloud?

JumpCloud BlogApril 16, 2024

JumpCloud Named an Overall Leader in KuppingerCole’s 2024 Leadership Compass for IDaaS

JumpCloud announced it has been recognized as an Overall Leader in the KuppingerCole Analysts AG 2024 Leadership Compass for Identity as a Service (IDaaS). This acknowledgment underscores JumpCloud's capabilities in providing comprehensive identity and access management solutions for modern IT environments....more

GlobeNewswireMarch 26, 2024

JumpCloud Launches AI-Powered Go Script Assist to Simplify IT Scripting

JumpCloud introduced AI-Powered Go Script Assist, a new feature leveraging generative AI to help IT administrators create, understand, and manage scripts more efficiently, aiming to reduce complexity and enhance productivity for IT teams....more

GlobeNewswireFebruary 20, 2024

JumpCloud Introduces Passwordless Authentication for Atlassian Products

JumpCloud announced the extension of its passwordless authentication capabilities to Atlassian products. This allows users to securely access tools like Jira and Confluence using biometrics or security keys, enhancing security posture and user experience by moving away from traditional passwords....more

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