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JumpCloud is an open directory platform that helps IT teams Make Work Happen® by securely connecting users to IT resources from a single pane of glass. It provides a cloud-based solution for identity, access, and device management, enabling organizations to manage users, their devices (Windows, Mac, Linux), and their access to resources like applications, networks, and servers, regardless of location. JumpCloud aims to modernize IT infrastructure, offering an alternative or complement to traditional solutions like Microsoft Active Directory, especially for cloud-forward and remote-first companies.
Serves as the primary center for executive leadership, product strategy and development, engineering, global marketing, sales operations, and corporate functions.
Modern office space designed for collaboration, featuring open floor plans, advanced technology infrastructure, and employee amenities. Located in a contemporary business park offering access to local conveniences and fostering a productive work environment.
JumpCloud's HQ fosters a fast-paced, innovative, and collaborative work culture. It emphasizes customer-centricity, transparency, and a 'One Team' ethos. The environment supports learning and development, with a focus on empowering employees and offering flexible work arrangements to attract and retain top talent in the competitive tech industry.
The Louisville HQ is the nerve center for JumpCloud's global operations, driving strategic decision-making, core product development, and go-to-market strategies. Its location within Colorado's burgeoning tech ecosystem provides access to talent and fosters innovation crucial for its leadership in the IT management space.
JumpCloud maintains a robust global presence to serve its worldwide customer base. Key functions such as sales, customer success, engineering, and support are strategically distributed across North America (USA), Latin America (notably Costa Rica), Europe (with remote teams and growing presence), and Asia (notably India). The company also embraces a significant remote workforce, enabling them to provide localized support and engage with customers and partners across different time zones and regions effectively.
361 Centennial Pkwy, Suite 200
Louisville
CO
USA
Address: Key operations center in Heredia, Costa Rica, often within technology parks like America Free Zone.
Supports LATAM market presence, provides essential global support coverage, and contributes to talent diversification and operational resiliency for JumpCloud.
Address: Key operations and development center in Bangalore, India.
Taps into India's vast technology talent pool, supports APAC regional customers, and plays a vital role in global product development cycles and round-the-clock support.
Address: Additional office presence in the Denver tech corridor.
Expands operational capacity within JumpCloud's home state, leveraging the broader Denver talent pool and tech ecosystem.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, JumpCloud' leadership includes:
JumpCloud has been backed by several prominent investors over the years, including:
Over the last 12 months (mid-2023 to mid-2024), JumpCloud has actively strengthened its executive leadership team with strategic hires in key growth areas such as marketing, finance, product, and overall growth strategy. These appointments signal a focus on scaling operations and capitalizing on market opportunities, alongside managing natural leadership transitions.
Discover the tools JumpCloud uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
JumpCloud commonly uses the `first.last@jumpcloud.com` email format (e.g., jane.doe@jumpcloud.com). Other observed, though less frequent, formats include `first@jumpcloud.com` (e.g., jane@jumpcloud.com) and `[first_initial][last]@jumpcloud.com` (e.g., jdoe@jumpcloud.com). The `first.last` pattern is generally the most reliable for reaching JumpCloud employees.
Predominantly `first.last@jumpcloud.com`; others include `first@jumpcloud.com`, `flast@jumpcloud.com`
Format
jane.doe@jumpcloud.com
Example
85%
Success rate
JumpCloud Blog • April 16, 2024
JumpCloud announced it has been recognized as an Overall Leader in the KuppingerCole Analysts AG 2024 Leadership Compass for Identity as a Service (IDaaS). This acknowledgment underscores JumpCloud's capabilities in providing comprehensive identity and access management solutions for modern IT environments....more
GlobeNewswire • March 26, 2024
JumpCloud introduced AI-Powered Go Script Assist, a new feature leveraging generative AI to help IT administrators create, understand, and manage scripts more efficiently, aiming to reduce complexity and enhance productivity for IT teams....more
GlobeNewswire • February 20, 2024
JumpCloud announced the extension of its passwordless authentication capabilities to Atlassian products. This allows users to securely access tools like Jira and Confluence using biometrics or security keys, enhancing security posture and user experience by moving away from traditional passwords....more
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