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East Japan Railway Company (JR East) is one of the largest passenger railway companies in Japan, formed in 1987 upon the privatization of Japanese National Railways. It primarily serves the Kanto, Tohoku, and Koshinetsu regions of Japan, including Greater Tokyo. JR East operates a vast network of railway lines, including several Shinkansen (bullet train) high-speed lines and numerous conventional lines. Beyond its core railway business, the company is extensively involved in related sectors such as station development (including 'ekinaka' in-station retail), real estate, hotels, advertising, and IT services. JR East is committed to safety, punctuality, customer service, and contributing to regional development and environmental sustainability.
The headquarters serves as the central administrative and strategic command center for all of JR East's operations, including railway services, business development, financial management, and corporate planning.
The headquarters is a modern office complex. While the main building at 2-2-2 Yoyogi is primarily functional, JR East also utilizes space in nearby prominent buildings like the JR Shinjuku Miraina Tower, which is an architectural landmark connected to Shinjuku Station.
JR East's work culture is typical of large Japanese corporations, emphasizing discipline, precision, safety, teamwork, and a strong commitment to customer service. There's a focus on continuous improvement (kaizen) and long-term stability, though it's also adapting to modern work practices.
The headquarters is significant as the nerve center for one of Japan's most critical transportation infrastructures, impacting millions of commuters and travelers daily and playing a vital role in the economic activity of eastern Japan.
While JR East's core railway operations are domestic to Japan, it maintains a global presence through overseas offices in cities such as New York, Paris, London, and Singapore. These offices primarily function to promote tourism to Japan, provide information and support for international travelers using JR East services (including the Japan Rail Pass), conduct market research, and foster international business relationships.
2-2-2 Yoyogi, Shibuya-ku
Tokyo
Tokyo
Japan
Address: 4-10-3 Chuo, Aoba-ku, Sendai-shi, Miyagi 980-8603
This office is crucial for managing JR East's services in northeastern Honshu, including Shinkansen lines like the Tohoku Shinkansen, and numerous conventional lines. It plays a key role in local and intercity transportation, supporting regional economies, tourism, and community engagement.
Address: One Rockefeller Plaza, Suite 1505, New York, NY 10020 (JR EAST USA, INC.)
To facilitate and encourage travel from the Americas to JR East's operational areas in Japan, supporting inbound tourism and brand presence internationally.
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As of April 2025, East Japan Railway Company (JR East)' leadership includes:
East Japan Railway Company (JR East) has been backed by several prominent investors over the years, including:
In the past year, East Japan Railway Company saw a significant leadership transition with Yoichi Kise appointed as the new President and CEO, succeeding Yuji Fukasawa, who became Chairman of the Board, effective April 2024. Other routine director reappointments also occurred.
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East Japan Railway Company (JR East) does not publicly disclose its official email format structure. However, common patterns used by large Japanese corporations might include variations of [first_initial][last_name] or [last_name].[first_initial] followed by @jreast.co.jp. Any specific email address found publicly should be verified before use.
[first_initial][last_name]@jreast.co.jp
Format
ykise@jreast.co.jp (example, not verified)
Example
40%
Success rate
Reuters • May 8, 2024
East Japan Railway (JR East) forecast a 21.7% rise in net profit for the current fiscal year, as a recovery in inbound tourism and commuter traffic, along with fare revisions, are expected to boost revenues....more
The Japan Times • April 26, 2024
East Japan Railway Co. announced it posted a record group net profit of ¥205.1 billion for fiscal 2023, which ended in March, driven by a significant recovery in passenger demand from the COVID-19 pandemic....more
JR East Official Website (Press Release) • May 28, 2024
JR East announced revisions to its consolidated business results forecasts for the fiscal year ending March 31, 2025, and its dividend forecasts, reflecting the current business environment and future outlook....more
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