What Does East Japan Railway Company (JR East) Do?

Total employees547
HeadquartersTokyo
Founded1987

East Japan Railway Company (JR East) is one of the largest passenger railway companies in Japan, formed in 1987 upon the privatization of Japanese National Railways. It primarily serves the Kanto, Tohoku, and Koshinetsu regions of Japan, including Greater Tokyo. JR East operates a vast network of railway lines, including several Shinkansen (bullet train) high-speed lines and numerous conventional lines. Beyond its core railway business, the company is extensively involved in related sectors such as station development (including 'ekinaka' in-station retail), real estate, hotels, advertising, and IT services. JR East is committed to safety, punctuality, customer service, and contributing to regional development and environmental sustainability.

Where Is East Japan Railway Company (JR East)'s Headquarters?

HQ Function

The headquarters serves as the central administrative and strategic command center for all of JR East's operations, including railway services, business development, financial management, and corporate planning.

Notable Features:

The headquarters is a modern office complex. While the main building at 2-2-2 Yoyogi is primarily functional, JR East also utilizes space in nearby prominent buildings like the JR Shinjuku Miraina Tower, which is an architectural landmark connected to Shinjuku Station.

Work Culture:

JR East's work culture is typical of large Japanese corporations, emphasizing discipline, precision, safety, teamwork, and a strong commitment to customer service. There's a focus on continuous improvement (kaizen) and long-term stability, though it's also adapting to modern work practices.

HQ Significance:

The headquarters is significant as the nerve center for one of Japan's most critical transportation infrastructures, impacting millions of commuters and travelers daily and playing a vital role in the economic activity of eastern Japan.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect JR East's core values: prioritizing safety, ensuring punctuality, delivering high-quality service, fostering innovation in railway technology and customer experience, and contributing to society.

Location:

While JR East's core railway operations are domestic to Japan, it maintains a global presence through overseas offices in cities such as New York, Paris, London, and Singapore. These offices primarily function to promote tourism to Japan, provide information and support for international travelers using JR East services (including the Japan Rail Pass), conduct market research, and foster international business relationships.

Street Address:

2-2-2 Yoyogi, Shibuya-ku

City:

Tokyo

State/Province:

Tokyo

Country:

Japan

Where Else Does East Japan Railway Company (JR East) Operate Around the World?

Sendai, Miyagi/Japan

Address: 4-10-3 Chuo, Aoba-ku, Sendai-shi, Miyagi 980-8603

This office is crucial for managing JR East's services in northeastern Honshu, including Shinkansen lines like the Tohoku Shinkansen, and numerous conventional lines. It plays a key role in local and intercity transportation, supporting regional economies, tourism, and community engagement.

New York, NY/USA

Address: One Rockefeller Plaza, Suite 1505, New York, NY 10020 (JR EAST USA, INC.)

To facilitate and encourage travel from the Americas to JR East's operational areas in Japan, supporting inbound tourism and brand presence internationally.

Buying Intent Signals for East Japan Railway Company (JR East)

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading East Japan Railway Company (JR East)? Meet the Executive Team

As of April 2025, East Japan Railway Company (JR East)' leadership includes:

Yuji Fukasawa - Chairman of the Board, Representative Director
Yoichi Kise - President and CEO, Representative Director
Masahiko Makino - Executive Vice President, Representative Director, Assistant to President (General Affairs); General Manager, Corporate Planning Headquarters; General Manager, Decarbonized Society Promotion Headquarters
Masayuki Kinoshita - Executive Vice President, Representative Director, Assistant to President (Safety and Personnel); General Manager, Railway Operations Headquarters; General Manager, Marketing Headquarters
Hitomi Kamemaru - Executive Vice President, Representative Director, Assistant to President (Finance and Lifestyle Business); General Manager, Lifestyle Business Development Headquarters; General Manager, Finance Department

Who's Investing in East Japan Railway Company (JR East)?

East Japan Railway Company (JR East) has been backed by several prominent investors over the years, including:

The Master Trust Bank of Japan, Ltd. (Trust Account)
Custody Bank of Japan, Ltd. (Trust Account)
STATE STREET BANK WEST CLIENT - TREATY 505234
JP MORGAN CHASE BANK 385781
Nippon Life Insurance Company

What Leadership Changes Has East Japan Railway Company (JR East) Seen Recently?

Hire1
Exits1

In the past year, East Japan Railway Company saw a significant leadership transition with Yoichi Kise appointed as the new President and CEO, succeeding Yuji Fukasawa, who became Chairman of the Board, effective April 2024. Other routine director reappointments also occurred.

Departures

Yuji Fukasawa, Yuji Fukasawa transitioned from the role of President and CEO to Chairman of the Board.

New Appointments:

Yoichi Kise, Yoichi Kise was appointed as the new President and CEO.

What Technology (Tech Stack) Is Used byEast Japan Railway Company (JR East)?

Discover the tools East Japan Railway Company (JR East) uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

East Japan Railway Company (JR East) Email Formats and Examples

East Japan Railway Company (JR East) does not publicly disclose its official email format structure. However, common patterns used by large Japanese corporations might include variations of [first_initial][last_name] or [last_name].[first_initial] followed by @jreast.co.jp. Any specific email address found publicly should be verified before use.

[first_initial][last_name]@jreast.co.jp

Format

ykise@jreast.co.jp (example, not verified)

Example

40%

Success rate

What's the Latest News About East Japan Railway Company (JR East)?

ReutersMay 8, 2024

Japan's JR East forecasts 21.7% profit rise on border reopening, fare hikes

East Japan Railway (JR East) forecast a 21.7% rise in net profit for the current fiscal year, as a recovery in inbound tourism and commuter traffic, along with fare revisions, are expected to boost revenues....more

The Japan TimesApril 26, 2024

JR East posts record group net profit for fiscal 2023

East Japan Railway Co. announced it posted a record group net profit of ¥205.1 billion for fiscal 2023, which ended in March, driven by a significant recovery in passenger demand from the COVID-19 pandemic....more

JR East Official Website (Press Release)May 28, 2024

East Japan Railway Company Announces Revisions to Business Results Forecasts and Dividend Forecasts

JR East announced revisions to its consolidated business results forecasts for the fiscal year ending March 31, 2025, and its dividend forecasts, reflecting the current business environment and future outlook....more

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