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Joss & Main
What Does Joss & Main Do?
Joss & Main is an online retailer specializing in contemporary and stylish home furnishings and decor. It operates as one of Wayfair's lifestyle brands, offering curated collections of furniture, lighting, rugs, bedding, and accessories designed to inspire customers to create beautiful and on-trend living spaces. The brand focuses on providing a seamless and inspiring shopping experience, with regularly updated selections that reflect current design trends.
Where Is Joss & Main's Headquarters?
HQ Function
Wayfair's Boston headquarters serves as the central command for all its brands, including Joss & Main. This includes overarching strategy, merchandising, marketing, technology development, and corporate operations that support Joss & Main's brand identity and customer experience.
Notable Features:
Wayfair's headquarters at 4 Copley Place is a modern office space located in Boston's Back Bay. It features collaborative workspaces, employee amenities, and environments designed to foster innovation, reflecting its nature as a large tech and e-commerce company.
Work Culture:
The work culture at Wayfair, which extends to teams working on Joss & Main, is typically described as fast-paced, data-driven, and entrepreneurial. There's an emphasis on collaboration, problem-solving, and continuous improvement, with a strong focus on customer satisfaction.
HQ Significance:
This headquarters is significant as it's the operational and strategic heart of Wayfair, one of the world's largest online destinations for home goods. Decisions made here directly influence Joss & Main's product assortment, marketing campaigns, and overall market positioning.
Values Reflected in HQ: The headquarters' design and operational ethos aim to reflect Wayfair's core values, such as innovation, customer centricity, and a commitment to a dynamic and inclusive workplace for its employees supporting brands like Joss & Main.
Location:
As a brand within the Wayfair portfolio, Joss & Main benefits from Wayfair's extensive global operations. This includes a sophisticated international supply chain, a network of fulfillment and delivery centers primarily in North America and Europe, and global customer service teams. Wayfair's technology and engineering hubs are also distributed globally, contributing to the platform and services that Joss & Main utilizes. While Joss & Main's primary market focus is North America, the underlying global infrastructure of Wayfair is crucial for its sourcing, logistics, technology, and customer support capabilities.
Street Address:
4 Copley Place, 7th Floor
City:
Boston
State/Province:
MA
Country:
USA
Where Else Does Joss & Main Operate Around the World?
Berlin, Germany
Address: Wayfair Office, Berlin (e.g., Greifswalder Str.)
To manage and grow Wayfair's presence across continental Europe, tailoring services and logistics for European customers and suppliers.
London, United Kingdom
Address: Wayfair Office, London (e.g., near Euston Road)
To cater specifically to the UK home goods market, managing local customer experiences and supplier relationships.
Galway, Ireland
Address: Wayfair Office, Galway (e.g., Mervue Business Park or Tuam Road)
Provides centralized multilingual customer support and operational services for Wayfair's European customers.
Orem, Utah, USA
Address: Wayfair Customer Service Center, Orem, UT
To deliver dedicated customer support and manage sales interactions effectively across the U.S. and Canadian markets.
Buying Intent Signals for Joss & Main
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Joss & Main? Meet the Executive Team
As of April 2025, Joss & Main' leadership includes:
Who's Investing in Joss & Main?
Joss & Main has been backed by several prominent investors over the years, including:
What Leadership Changes Has Joss & Main Seen Recently?
In the past 12 months, Wayfair's C-suite has focused on leveraging its existing leadership, with some role expansions to align with strategic priorities. For instance, Jon Blotner, Chief Commercial Officer, saw his responsibilities broadened in early 2024. There have not been prominent C-suite level new hires from outside the company or departures publicly announced in this period as major news events. The company continues to adapt its leadership structure as part of its broader strategic initiatives, including workforce adjustments that may affect leadership at various levels.
What Technology (Tech Stack) Is Used byJoss & Main?
Discover the tools Joss & Main uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Joss & Main Email Formats and Examples
Wayfair, the parent company of Joss & Main, commonly uses standardized email formats for its employees. The most frequent pattern involves a combination of the employee's first initial and last name. Understanding these common formats can be useful for professional communication.
The most common Wayfair email format is [first_initial][last_name]@wayfair.com (e.g., jsmith@wayfair.com). Another possible, though less common, format could be [first_name].[last_name]@wayfair.com (e.g., jane.doe@wayfair.com).
Format
jsmith@wayfair.com
Example
80%
Success rate
What's the Latest News About Joss & Main?
Retail Dive • January 25, 2024
Wayfair to focus on brand consolidation and efficiency in 2024
Wayfair announced plans for 2024 that include consolidating its brand portfolio, which features Joss & Main, to enhance efficiency and profitability. This strategy is coupled with workforce reductions aimed at streamlining company operations....more
Business of Home • October 5, 2023
Joss & Main’s new collection is all about approachable design
Joss & Main launched a new private label collection named 'Found & Fabled by Joss & Main.' The collection emphasizes approachable design, blending traditional styles with current trends, to attract a wider customer base....more
Furniture Today • May 9, 2023
Wayfair sees progress on profitability plan, narrows Q1 losses (Context for Joss & Main)
Wayfair reported narrower losses in Q1 2023, indicating progress on its cost-cutting and profitability initiatives. This overall financial health and strategic direction of Wayfair directly impacts its brands like Joss & Main by ensuring continued investment in customer experience, technology, and merchandising....more
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