Joom is an international e-commerce marketplace founded in Latvia in 2016. It specializes in connecting sellers, primarily from China and other parts of Asia, with buyers across the globe, offering a wide variety of products ranging from fashion and electronics to home goods and beauty items. Joom emphasizes a mobile-first approach, with a popular app that facilitates easy browsing and purchasing. The platform aims to provide affordable goods with global shipping, alongside services like Joom Logistics for sellers and JoomPro for wholesale B2B purchasing. They also operate Joompay, a European fintech service for daily financial transactions.
The Riga headquarters oversees global strategy, technology development, marketing, operations management, legal, finance, and corporate functions.
Likely a modern office space equipped to support a dynamic, international tech company, fostering collaboration and innovation.
Characterized by a fast-paced, multicultural environment typical of a global tech scale-up. Emphasis on innovation, data-driven decisions, and cross-functional teamwork.
Riga's strategic location in Europe, access to a skilled talent pool, and favorable business environment contribute to its significance as Joom's central operational base.
Joom operates a global e-commerce platform accessible to users in over 150 countries. Its functions supported globally include international logistics and shipping coordination (Joom Logistics), multi-currency payment processing, localized customer support in multiple languages, and targeted marketing campaigns across diverse regions. The company actively works to connect sellers, primarily from Asia, with a worldwide customer base, focusing on markets in Europe, North America, and beyond.
Gustava Zemgala gatve 78
Riga
N/A
Latvia
Address: Specific street address not publicly listed; likely in a major business or tech park.
Supports core technology development and platform innovation for global operations.
Address: Likely in a district with strong ties to manufacturing and e-commerce, such as Nanshan or Futian.
Manages seller relationships, supply chain optimization, and ensures product quality for the global marketplace.
Address: Specific street address not publicly listed; situated in the Silicon Valley tech hub.
Drives market penetration and expansion efforts in the United States and North America.
Address: Likely in a central business district.
Supports financial operations, corporate governance, and strategic initiatives in Asia.
Address: Specific street address not publicly listed.
Manages and develops Joom's payment services and financial technology solutions for the European market.
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As of April 2025, Joom Group' leadership includes:
Joom Group has been backed by several prominent investors over the years, including:
Specific high-profile executive hires or exits at Joom are not frequently publicized. As a private company, Joom's leadership changes are often internal or not widely announced unless they are of major strategic significance. No major widely reported changes in the core founding team have been noted in the last 12 months.
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Joom likely uses common corporate email formats for its employees. While not publicly confirmed, typical structures include [first_initial][last]@[companyname].com or [first].[last]@[companyname].com.
[first_initial][last]@joom.com
Format
jdoe@joom.com
Example
70%
Success rate
The Paypers • February 7, 2024
Joompay, Joom's fintech service, has partnered with Veriff to improve its customer onboarding process and ensure robust Know Your Customer (KYC) compliance. This collaboration aims to provide a seamless and secure experience for Joompay users while meeting regulatory requirements....more
GlobeNewswire • November 21, 2023
Joom announced its plans to open its marketplace platform to sellers from Turkey, aiming to diversify its product offerings and provide Turkish merchants with access to its global customer base. This move is part of Joom's strategy to expand its seller network beyond China....more
Joom (Press Release or Blog) • June 1, 2023
Joom's fintech arm, Joompay, successfully obtained an Electronic Money Institution (EMI) license in the United Kingdom. This allows Joompay to offer its financial services to UK customers, expanding its operational footprint in Europe....more
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