What Does Jetstar Airways Do?

Total employees4035
HeadquartersCollingwood
Founded2004

Jetstar Airways Pty Ltd, trading as Jetstar, is an Australian low-cost airline headquartered in Melbourne. It is a wholly owned subsidiary of Qantas, created in response to the entry of low-cost carrier Virgin Blue into the Australian market. Jetstar is part of Qantas's two-brand strategy, with Qantas Airways serving the premium full-service market and Jetstar catering to the low-cost segment. The airline operates an extensive domestic network, as well as regional and international services from its main base at Melbourne Airport, utilizing a fleet primarily composed of Airbus A320 family aircraft and Boeing 787 Dreamliners for long-haul routes. The Jetstar Group also includes sister airlines Jetstar Asia Airways (based in Singapore), and Jetstar Japan.

Where Is Jetstar Airways's Headquarters?

HQ Function

The Collingwood headquarters serves as the primary corporate office for Jetstar Airways and the Jetstar Group, housing key departments such as executive leadership, strategic planning, commercial operations, marketing, finance, human resources, and legal.

Notable Features:

The office at 79 Victoria Parade is a modern corporate facility, likely designed with open-plan layouts to encourage collaboration and reflect the airline's efficient and dynamic culture. Its location offers good accessibility and proximity to Melbourne's CBD.

Work Culture:

The work culture at Jetstar's headquarters is typically characterized as fast-paced, innovative, and results-driven, consistent with the low-cost airline model. There is a strong emphasis on teamwork, cost-consciousness, customer focus, and a proactive approach to challenges.

HQ Significance:

As the nerve center for one of the Asia-Pacific's largest low-cost airline groups, the Melbourne headquarters is pivotal for strategic decision-making, network management, and driving the brand's competitive edge in the budget travel sector across Australia and Asia.

Values Reflected in HQ: The headquarters likely embodies Jetstar's core values, such as safety, efficiency, customer focus ('All day, every day, low fares'), passion, and teamwork ('One Team'), through its functional design and collaborative work environment.

Location:

Jetstar Airways, as part of the Jetstar Group, maintains a significant global presence primarily focused on the Asia-Pacific region. This includes extensive flight operations across Australia, New Zealand, Southeast Asia (via Jetstar Asia), and Japan (via Jetstar Japan). Globally supported functions include centralized group services, international sales and marketing teams, customer contact centers offering multilingual support, pilot and crew training facilities, and engineering and maintenance operations that adhere to international safety standards. The group's corporate functions also support this international network, ensuring cohesive strategy and operations across its different airline brands.

Street Address:

79 Victoria Parade

City:

Collingwood

State/Province:

Victoria

Country:

Australia

Where Else Does Jetstar Airways Operate Around the World?

Singapore, Singapore

Address: Jetstar Asia Airways Pte Ltd, Singapore Changi Airport, Airport Boulevard, Singapore

Serves as Jetstar's key base for the Southeast Asian market, leveraging Singapore's status as a major international aviation hub to offer low-fare travel options within the region and connect to Australia and other destinations.

Narita, Chiba Prefecture, Japan

Address: Jetstar Japan Co., Ltd., Narita International Airport Terminal 3, Narita-shi, Chiba, Japan

Drives Jetstar's presence in Japan, providing competitive low-fare options for domestic and international travel, and expanding affordable air travel choices for Japanese consumers and visitors.

Buying Intent Signals for Jetstar Airways

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Jetstar Airways? Meet the Executive Team

As of April 2025, Jetstar Airways' leadership includes:

Stephanie Tully - Chief Executive Officer, Jetstar Group
Markus Sauer - Chief Operating Officer, Jetstar Group
Matt Franzi - Chief Financial Officer, Jetstar Group
Jenn Armor - Chief Customer Officer, Jetstar Group
Iwona Wypych - Chief People Officer, Jetstar Group

Who's Investing in Jetstar Airways?

Jetstar Airways has been backed by several prominent investors over the years, including:

Qantas Airways Limited

What Leadership Changes Has Jetstar Airways Seen Recently?

Hire0
Exits0

In the last 12 months (approximately mid-2023 to mid-2024), Jetstar Group's top C-suite executive leadership, under CEO Stephanie Tully (appointed November 2022), has largely maintained stability. No major C-suite hires or departures directly within the Jetstar Group's highest executive ranks have been prominently announced during this period. The focus has been on operational performance, fleet renewal, and network adjustments.

What Technology (Tech Stack) Is Used byJetstar Airways?

Discover the tools Jetstar Airways uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Jetstar Airways Email Formats and Examples

Jetstar Airways, as part of the Qantas Group, likely uses standardized corporate email formats. While specific internal patterns can vary, common structures often involve combinations of an employee's first name, last name, or initials with the '@jetstar.com' domain. For customer inquiries, Jetstar primarily directs users to their website's help sections and online contact forms rather than direct individual email addresses.

[firstinitial][lastname]@jetstar.com

Format

jdoe@jetstar.com

Example

75%

Success rate

What's the Latest News About Jetstar Airways?

Simple FlyingMay 20, 2024

Jetstar Airways Prepares To Restart Flights To Bangkok From Perth & Melbourne

Jetstar Airways is set to resume direct flights from Melbourne and Perth to Bangkok, utilizing Boeing 787 Dreamliner aircraft. This move marks a return to popular leisure routes and aims to cater to the resurgent demand for travel to Thailand....more

Travel Weekly AustraliaMay 16, 2024

Jetstar Airways Takes Off To Fiji Four Times A Week From This July!

Jetstar Airways is increasing its services to Fiji, launching four weekly flights from Sydney to Nadi starting in July 2024. The new route aims to meet growing holiday demand for the popular Pacific Island destination, operated by its A320 aircraft....more

Jetstar NewsroomFebruary 22, 2024

Jetstar Airways Group Delivers Strong First Half Result as More People Travel

The Jetstar Group reported a strong financial performance for the first half of FY24, with underlying EBIT of $174 million. This result was driven by increased flying, robust demand for low fares, and significant growth in its loyalty program, Club Jetstar....more

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