HQ Function

Serves as the central administrative hub, primary warehousing and distribution center for online orders, and a flagship retail showroom.

Notable Features:

Large modern warehouse facility enabling extensive inventory, a well-stocked retail showroom offering bike fittings and service, and offices for administrative, marketing, and customer support teams.

Work Culture:

Characterized by a passion for cycling, with many employees being active cyclists. The culture likely emphasizes product knowledge, customer service excellence, and a collaborative environment blending e-commerce operations with direct retail engagement.

HQ Significance:

The Riverside HQ is crucial for Jenson USA's nationwide e-commerce operations, managing inventory and fulfillment. The co-located retail store serves as a key touchpoint for local customers and a testing ground for customer experience.

Values Reflected in HQ: Efficiency in logistics, customer-centricity (through retail and support), passion for cycling, and comprehensive product offering.

Location:

Jenson USA primarily operates within the United States through its robust e-commerce platform and its physical retail stores in Southern California. While its main customer base is in the US, Jenson USA offers international shipping to many countries, allowing global customers to purchase its wide range of cycling products. Customer support and marketing efforts are largely centralized and managed from their US headquarters, supporting global sales through their website.

Street Address:

1615 Eastridge Ave

City:

Riverside

State/Province:

CA

Country:

USA