JD.ID was an e-commerce company operating in Indonesia, launched in November 2015. It was initially a joint venture between Chinese e-commerce giant JD.com and Indonesian investment firm Provident Capital Partners, though JD.com later assumed greater control. JD.ID aimed to provide a wide range of authentic products, including electronics, fashion, home goods, and FMCG, with a focus on reliable logistics and customer service. It competed in a crowded Indonesian e-commerce market. On January 30, 2023, JD.com announced the cessation of all JD.ID services, with operations fully halting on March 31, 2023, as part of a strategic shift in its international business.
Formerly served as the central command for all Indonesian operations, including strategic planning, technology development, marketing, merchandising, and corporate functions before the company ceased operations.
Modern office facilities within a Grade A office building, likely featuring open-plan workspaces, advanced meeting rooms, and employee amenities designed to support a large tech company. Specific unique architectural highlights were not widely publicized.
During its operational years, JD.ID fostered a fast-paced, competitive, and innovative work culture, driven by the demands of the e-commerce sector. It emphasized customer-centricity and leveraging technology, influenced by its parent company, JD.com. This culture ceased with the company's closure.
The headquarters was the nerve center for JD.ID's attempt to capture a significant share of the Indonesian e-commerce market, orchestrating its expansion, logistical network, and customer engagement strategies.
JD.ID was the Indonesian subsidiary of JD.com, a leading Chinese e-commerce company. Its 'global presence' was primarily through this affiliation, leveraging JD.com's technology, supply chain expertise, and investment. JD.ID focused exclusively on the Indonesian market. It also facilitated cross-border e-commerce, allowing Indonesian consumers to purchase goods from JD.com's global platform. This operational connection ended with the closure of JD.ID.
Capital Place, 47th & 48th Floor, Jl. Jend. Gatot Subroto Kav. 18
Jakarta Selatan
DKI Jakarta
Indonesia
Address: N/A (Operations ceased, specific addresses of former warehouses and fulfillment centers are no longer active public information)
These regional facilities aimed to ensure efficient supply chain operations, reduce delivery times, manage logistics costs, and improve product availability for customers in various key Indonesian regions before the company ceased all operations.
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As of April 2025, JD.ID' leadership includes:
JD.ID has been backed by several prominent investors over the years, including:
The most significant executive-related development for JD.ID in its final year was the decision by parent company JD.com to cease operations, leading to the dissolution of the entire executive team and workforce in Indonesia by March 31, 2023. Prior to this, there were some leadership changes, including at the CFO level.
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During its operational period, JD.ID likely utilized standard corporate email address formats for its employees. These email addresses are no longer active due to the company's closure.
Commonly [first_name].[last_name]@jd.id or [first_initial][last_name]@jd.id
Format
jane.doe@jd.id (Illustrative example, no longer active)
Example
0 (Company has ceased operations, email addresses are inactive)%
Success rate
Reuters • January 30, 2023
JD.com announced it would close its e-commerce platforms in Indonesia (JD.ID) and Thailand (JD Central) by March 2023, marking a strategic withdrawal from Southeast Asia amid intense competition....more
Tech in Asia • February 1, 2023
JD.com officially confirmed its decision to cease operations of JD.ID in Indonesia. JD.ID stopped accepting new orders from February 15, 2023, and fully shut down all services by March 31, 2023....more
KrASIA • December 13, 2022
Months before the announcement of its full closure, JD.ID reportedly conducted significant layoffs, affecting approximately 200 employees, which was about 30% of its then workforce, as part of cost-cutting measures....more
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