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JCPenney (J. C. Penney Company, Inc.) is an American department store chain with a rich history dating back to 1902. It offers a diverse range of merchandise, including family apparel, footwear, accessories, fine and fashion jewelry, home furnishings, and beauty products through Sephora inside JCPenney. The company primarily serves budget-conscious to middle-income families, aiming to provide affordable style and quality. After a period of financial restructuring, JCPenney was acquired by Simon Property Group and Brookfield Asset Management in 2020, and continues to operate hundreds of stores across the United States and Puerto Rico, alongside its e-commerce platform, jcp.com.
The headquarters houses key corporate functions including merchandising, marketing, supply chain management, finance, human resources, technology, and executive leadership.
The campus is a large, multi-building complex spread over a significant acreage, designed to facilitate collaboration. It originally featured notable landscaping and employee amenities.
The work culture at JCPenney's headquarters is typical of a large retail corporation, emphasizing teamwork, innovation in retail strategy, and a focus on customer satisfaction. It's a dynamic environment adapting to the evolving retail landscape.
The Plano headquarters is significant as it represents JCPenney's national operational core, centralizing decision-making and strategic planning for its retail stores and online business.
JCPenney's primary retail operations are concentrated in the United States and Puerto Rico. Globally, its presence is mainly characterized by its extensive sourcing network, with international procurement offices and teams in key manufacturing regions, particularly in Asia (e.g., China, Hong Kong, Bangladesh, India). These offices manage supplier relationships, quality assurance, and logistics to support the company's diverse product offerings. They do not operate retail stores internationally beyond the US and Puerto Rico.
6501 Legacy Dr
Plano
TX
USA
Address: Specific address may vary; historically in the Garment District (e.g. 130 W 34th St, New York, NY 10001, although this specific location might have changed).
Focuses on product design, development, trend-spotting, and maintaining relationships with fashion vendors and designers.
Address: 2727 W Rest Ponds Rd, South Jordan, UT 84095 (Example of a major operational center)
Supports customer service operations, financial services, and other back-office functions for the company.
Address: JCPenney Global Sourcing, Shanghai (Specific address proprietary)
Facilitates product sourcing, quality control, and supply chain logistics for goods manufactured in the region.
Address: JCPenney International, Inc. (Specific address proprietary)
Coordinates with regional vendors, ensures compliance, and manages the flow of merchandise from international markets.
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As of April 2025, JCPenney' leadership includes:
JCPenney has been backed by several prominent investors over the years, including:
JCPenney has seen key leadership changes in the past year, notably appointing a new permanent Chief Financial Officer and a new Chief Information Officer, aiming to strengthen its executive team for future growth and transformation.
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JCPenney commonly uses a few email formats for its corporate employees. The most prevalent format often combines the first initial and last name.
[first_initial][last]@jcpenney.com
Format
jdoe@jcpenney.com
Example
75%
Success rate
Chain Store Age • June 10, 2024
JCPenney has appointed Sharonda L. Britton as its executive vice president, chief financial officer, effective July 1. Britton joins from LVMH Moët Hennessy Louis Vuitton, where she was CFO of the Americas region for the an LVMH jewelry brand....more
Retail Dive • May 15, 2024
JCPenney has appointed Sarabjit (Savi) Baveja as its executive vice president and chief information officer. Baveja will lead the company’s information technology transformation and strategy....more
JCPenney Newsroom • February 27, 2024
In an interview, JCPenney CEO Marc Rosen discussed the company's ongoing transformation efforts, focusing on customer experience, merchandise assortment, and operational discipline to drive growth and relevance in the competitive retail market....more
JCPenney Newsroom • November 2, 2023
JCPenney announced its holiday season strategy, including new Hope & Wonder private label collections, expanded product assortments, and a focus on delivering value to customers through various promotions and shopping experiences....more
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