What Does JCPenney Do?

Total employees39544
HeadquartersPlano
FoundedN/A

JCPenney (J. C. Penney Company, Inc.) is an American department store chain with a rich history dating back to 1902. It offers a diverse range of merchandise, including family apparel, footwear, accessories, fine and fashion jewelry, home furnishings, and beauty products through Sephora inside JCPenney. The company primarily serves budget-conscious to middle-income families, aiming to provide affordable style and quality. After a period of financial restructuring, JCPenney was acquired by Simon Property Group and Brookfield Asset Management in 2020, and continues to operate hundreds of stores across the United States and Puerto Rico, alongside its e-commerce platform, jcp.com.

Where Is JCPenney's Headquarters?

HQ Function

The headquarters houses key corporate functions including merchandising, marketing, supply chain management, finance, human resources, technology, and executive leadership.

Notable Features:

The campus is a large, multi-building complex spread over a significant acreage, designed to facilitate collaboration. It originally featured notable landscaping and employee amenities.

Work Culture:

The work culture at JCPenney's headquarters is typical of a large retail corporation, emphasizing teamwork, innovation in retail strategy, and a focus on customer satisfaction. It's a dynamic environment adapting to the evolving retail landscape.

HQ Significance:

The Plano headquarters is significant as it represents JCPenney's national operational core, centralizing decision-making and strategic planning for its retail stores and online business.

Values Reflected in HQ: The headquarters reflects JCPenney's commitment to a strong corporate presence, operational efficiency, and fostering a collaborative environment for its employees to drive the company's mission.

Location:

JCPenney's primary retail operations are concentrated in the United States and Puerto Rico. Globally, its presence is mainly characterized by its extensive sourcing network, with international procurement offices and teams in key manufacturing regions, particularly in Asia (e.g., China, Hong Kong, Bangladesh, India). These offices manage supplier relationships, quality assurance, and logistics to support the company's diverse product offerings. They do not operate retail stores internationally beyond the US and Puerto Rico.

Street Address:

6501 Legacy Dr

City:

Plano

State/Province:

TX

Country:

USA

Where Else Does JCPenney Operate Around the World?

New York, NY/USA

Address: Specific address may vary; historically in the Garment District (e.g. 130 W 34th St, New York, NY 10001, although this specific location might have changed).

Focuses on product design, development, trend-spotting, and maintaining relationships with fashion vendors and designers.

Salt Lake City, UT/USA

Address: 2727 W Rest Ponds Rd, South Jordan, UT 84095 (Example of a major operational center)

Supports customer service operations, financial services, and other back-office functions for the company.

Shanghai/China

Address: JCPenney Global Sourcing, Shanghai (Specific address proprietary)

Facilitates product sourcing, quality control, and supply chain logistics for goods manufactured in the region.

Hong Kong/SAR China

Address: JCPenney International, Inc. (Specific address proprietary)

Coordinates with regional vendors, ensures compliance, and manages the flow of merchandise from international markets.

Buying Intent Signals for JCPenney

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading JCPenney? Meet the Executive Team

As of April 2025, JCPenney' leadership includes:

Marc Rosen - Chief Executive Officer
Sharonda L. Britton - Executive Vice President, Chief Financial Officer (effective July 1, 2024)
Katie Mullen - Chief Customer Officer
John Aylward - Chief Marketing Officer
Sarabjit (Savi) Baveja - Executive Vice President, Chief Information Officer
Michelle Last - Executive Vice President, General Counsel, Corporate Secretary
Andre Joyner - Senior Vice President, Chief Human Resources Officer

Who's Investing in JCPenney?

JCPenney has been backed by several prominent investors over the years, including:

Simon Property Group
Brookfield Asset Management

What Leadership Changes Has JCPenney Seen Recently?

Hire2
Exits1

JCPenney has seen key leadership changes in the past year, notably appointing a new permanent Chief Financial Officer and a new Chief Information Officer, aiming to strengthen its executive team for future growth and transformation.

Departures

Stephanie Plaines, Stephanie Plaines departed from her role as CFO.

New Appointments:

Sharonda L. Britton, Sharonda L. Britton appointed as permanent EVP, CFO.
Sarabjit (Savi) Baveja, Sarabjit (Savi) Baveja appointed as new EVP, CIO.

What Technology (Tech Stack) Is Used byJCPenney?

Discover the tools JCPenney uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

JCPenney Email Formats and Examples

JCPenney commonly uses a few email formats for its corporate employees. The most prevalent format often combines the first initial and last name.

[first_initial][last]@jcpenney.com

Format

jdoe@jcpenney.com

Example

75%

Success rate

What's the Latest News About JCPenney?

Chain Store AgeJune 10, 2024

JCPenney names permanent CFO

JCPenney has appointed Sharonda L. Britton as its executive vice president, chief financial officer, effective July 1. Britton joins from LVMH Moët Hennessy Louis Vuitton, where she was CFO of the Americas region for the an LVMH jewelry brand....more

Retail DiveMay 15, 2024

JCPenney taps new chief information officer

JCPenney has appointed Sarabjit (Savi) Baveja as its executive vice president and chief information officer. Baveja will lead the company’s information technology transformation and strategy....more

JCPenney NewsroomFebruary 27, 2024

Leading Boldly: JCPenney CEO Marc Rosen Shares His Vision and Strategy for the Iconic Retailer's Resurgence

In an interview, JCPenney CEO Marc Rosen discussed the company's ongoing transformation efforts, focusing on customer experience, merchandise assortment, and operational discipline to drive growth and relevance in the competitive retail market....more

JCPenney NewsroomNovember 2, 2023

JCPenney Makes the Holidays Count with New and Expanded Offerings that Deliver on Value and Joy

JCPenney announced its holiday season strategy, including new Hope & Wonder private label collections, expanded product assortments, and a focus on delivering value to customers through various promotions and shopping experiences....more

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