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JB Hi-Fi's Overview

Total employees6898
HeadquartersSouthbank
Founded1974

JB Hi-Fi Limited is a leading publicly-listed retailer of consumer electronics, software, music, movies, and home appliances in Australia and New Zealand. Renowned for its extensive product range, competitive pricing, and vibrant in-store experience, JB Hi-Fi operates under two main brands: JB Hi-Fi (in Australia and New Zealand) and The Good Guys (in Australia). The company focuses on delivering value and expertise to its customers across a multi-channel platform, including a strong online presence and a large network of physical stores.

Where is JB Hi-Fi's Headquarters?

HQ Function

The headquarters serves as the central hub for strategic planning, financial management, group marketing strategy, IT infrastructure, human resources, investor relations, and overall operational oversight for JB Hi-Fi's retail operations in Australia and The Good Guys.

Notable Features:

While specific architectural details are not widely publicized, the headquarters is a modern office space designed to facilitate collaboration and support the dynamic needs of a leading retail group. It likely features contemporary workspaces, meeting facilities, and technology infrastructure.

Work Culture:

The HQ work culture is expected to be dynamic, fast-paced, and results-oriented, reflecting the energetic retail nature of the business. It likely fosters teamwork, innovation in retail strategy, and a strong focus on supporting the store network and customer experience.

HQ Significance:

The headquarters is crucial for coordinating the company's extensive retail network, managing supplier relationships, driving group-wide marketing campaigns, and implementing strategies to maintain market leadership in consumer electronics and home appliances.

Values Reflected in HQ: The HQ operations aim to embody JB Hi-Fi's core values such as a passion for their products and people, a value-driven approach, integrity, empowerment, and a commitment to delivering an exceptional customer experience through efficient support and strategy.

Location:

JB Hi-Fi's primary operational presence is concentrated in Australia and New Zealand. Functions supported across these regions include retail sales of consumer electronics, home appliances, entertainment products (music, movies, games), online e-commerce operations, marketing, distribution, and customer support. It does not have a significant retail or corporate office presence outside of these two countries.

Street Address:

Podium Level, 60 City Road

City:

Southbank

State/Province:

VIC

Country:

Australia

JB Hi-Fi's Global Presence

Auckland, New Zealand

Address: The New Zealand support office is based in Auckland. While a specific standalone office address isn't always publicized separately from major retail locations or its registered agent (c/- Bell Gully, Vero Centre, 48 Shortland Street, Auckland), its functions support the NZ operations.

To manage and support the JB Hi-Fi retail store network and online presence within New Zealand, adapting group strategies to the local market conditions, regulatory environment, and customer base.

Buying Intent Signals for JB Hi-Fi

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of JB Hi-Fi

As of April 2025, JB Hi-Fi' leadership includes:

Terry Smart - Group Chief Executive Officer and Managing Director
Nick Wells - Group Chief Financial Officer
Cameron Trainor - Managing Director – JB Hi-Fi Australia
Biarne Wetherall - Managing Director – JB Hi-Fi New Zealand
Tim Edwards - Managing Director – The Good Guys
Cheryl Hanopoulou - Group Chief People Officer
Simon Page - Group Chief Information Officer

Investors of JB Hi-Fi

JB Hi-Fi has been backed by several prominent investors over the years, including:

AustralianSuper Pty Ltd.
The Vanguard Group, Inc.
Bennelong Australian Equity Partners
BlackRock, Inc.
State Street Global Advisors (Australia), Ltd.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

No major publicly announced changes (hires or exits) at the Group Executive Key Management Personnel (KMP) level for JB Hi-Fi Ltd in the last 12 months (approx. mid-2023 to mid-2024). The executive team has maintained stability as per recent company disclosures.

Technology (Tech Stack) used by JB Hi-Fi

Discover the tools JB Hi-Fi uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

JB Hi-Fi Email Formats and Examples

JB Hi-Fi commonly uses an email format combining the employee's first name and last name, separated by a dot, followed by '@jbhifi.com.au' for its Australian operations. Similar structures might be used with '@jbhifi.co.nz' for New Zealand. This is a common pattern for corporate communications.

firstname.lastname@jbhifi.com.au

Format

john.smith@jbhifi.com.au

Example

85%

Success rate

News and media

ReutersMay 7, 2024

JB Hi-Fi flags Q3 sales dip as cost pressures bite

JB Hi-Fi reported a decline in third-quarter sales, citing challenging retail conditions and increased promotional activity as cost-of-living pressures impact consumer spending on discretionary goods....more

ABC News (Australia)February 12, 2024

JB Hi-Fi first-half profit drops nearly 20 per cent as The Good Guys sales slide

JB Hi-Fi announced a 19.9 per cent drop in its first-half net profit to $264.3 million for HY24, as sales at The Good Guys declined and overall consumer demand softened amid economic pressures. Group CEO Terry Smart highlighted the company's focus on value and market share....more

JB Hi-Fi Investor Centre / ASXAugust 14, 2023

JB Hi-Fi Full Year FY23 Results Announcement

JB Hi-Fi announced its full-year results for FY23, reporting strong sales and earnings. The company highlighted robust demand across its product categories and successful navigation of supply chain challenges and inflationary pressures throughout the year....more

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