JB Hi-Fi Limited is a leading publicly-listed retailer of consumer electronics, software, music, movies, and home appliances in Australia and New Zealand. Renowned for its extensive product range, competitive pricing, and vibrant in-store experience, JB Hi-Fi operates under two main brands: JB Hi-Fi (in Australia and New Zealand) and The Good Guys (in Australia). The company focuses on delivering value and expertise to its customers across a multi-channel platform, including a strong online presence and a large network of physical stores.
The headquarters serves as the central hub for strategic planning, financial management, group marketing strategy, IT infrastructure, human resources, investor relations, and overall operational oversight for JB Hi-Fi's retail operations in Australia and The Good Guys.
While specific architectural details are not widely publicized, the headquarters is a modern office space designed to facilitate collaboration and support the dynamic needs of a leading retail group. It likely features contemporary workspaces, meeting facilities, and technology infrastructure.
The HQ work culture is expected to be dynamic, fast-paced, and results-oriented, reflecting the energetic retail nature of the business. It likely fosters teamwork, innovation in retail strategy, and a strong focus on supporting the store network and customer experience.
The headquarters is crucial for coordinating the company's extensive retail network, managing supplier relationships, driving group-wide marketing campaigns, and implementing strategies to maintain market leadership in consumer electronics and home appliances.
JB Hi-Fi's primary operational presence is concentrated in Australia and New Zealand. Functions supported across these regions include retail sales of consumer electronics, home appliances, entertainment products (music, movies, games), online e-commerce operations, marketing, distribution, and customer support. It does not have a significant retail or corporate office presence outside of these two countries.
Podium Level, 60 City Road
Southbank
VIC
Australia
Address: The New Zealand support office is based in Auckland. While a specific standalone office address isn't always publicized separately from major retail locations or its registered agent (c/- Bell Gully, Vero Centre, 48 Shortland Street, Auckland), its functions support the NZ operations.
To manage and support the JB Hi-Fi retail store network and online presence within New Zealand, adapting group strategies to the local market conditions, regulatory environment, and customer base.
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As of April 2025, JB Hi-Fi' leadership includes:
JB Hi-Fi has been backed by several prominent investors over the years, including:
No major publicly announced changes (hires or exits) at the Group Executive Key Management Personnel (KMP) level for JB Hi-Fi Ltd in the last 12 months (approx. mid-2023 to mid-2024). The executive team has maintained stability as per recent company disclosures.
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JB Hi-Fi commonly uses an email format combining the employee's first name and last name, separated by a dot, followed by '@jbhifi.com.au' for its Australian operations. Similar structures might be used with '@jbhifi.co.nz' for New Zealand. This is a common pattern for corporate communications.
firstname.lastname@jbhifi.com.au
Format
john.smith@jbhifi.com.au
Example
85%
Success rate
Reuters • May 7, 2024
JB Hi-Fi reported a decline in third-quarter sales, citing challenging retail conditions and increased promotional activity as cost-of-living pressures impact consumer spending on discretionary goods....more
ABC News (Australia) • February 12, 2024
JB Hi-Fi announced a 19.9 per cent drop in its first-half net profit to $264.3 million for HY24, as sales at The Good Guys declined and overall consumer demand softened amid economic pressures. Group CEO Terry Smart highlighted the company's focus on value and market share....more
JB Hi-Fi Investor Centre / ASX • August 14, 2023
JB Hi-Fi announced its full-year results for FY23, reporting strong sales and earnings. The company highlighted robust demand across its product categories and successful navigation of supply chain challenges and inflationary pressures throughout the year....more
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