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Jawwal, established in 1999, is the first and leading mobile communications company in Palestine. As a subsidiary of the Paltel Group (Palestine Telecommunications Company), Jawwal has been pivotal in developing the nation's telecommunications infrastructure. It offers a comprehensive suite of mobile services, including voice, high-speed data (3G and 4G), and various value-added services to both individual consumers and business clients. Jawwal is recognized for its commitment to innovation, extensive network coverage across the West Bank and Gaza Strip, and its role in fostering social and economic development in Palestine. The company continually invests in technology and customer service to meet the evolving communication needs of Palestinians.
The headquarters serves as the central operational hub, responsible for strategic decision-making, network management, technology development, marketing, corporate sales, and overall administration of Jawwal's services.
The Jawwal Building in Ramallah is a modern, purpose-built facility equipped with advanced telecommunications infrastructure. It's designed to support a large technical and administrative staff and often stands as a symbol of Palestinian technological capability.
Jawwal promotes a work culture centered on innovation, customer focus, and national contribution. Employees often describe it as dynamic and challenging, with opportunities for growth in the telecommunications sector. There's a strong sense of community and shared purpose in connecting Palestinians.
Jawwal's headquarters is highly significant as it represents the heart of Palestine's mobile communication revolution. It symbolizes Palestinian resilience, technological advancement, and a commitment to providing essential services under unique circumstances.
Jawwal's primary operational footprint is concentrated within Palestine (West Bank and Gaza Strip). However, its global presence is facilitated through extensive international roaming agreements with hundreds of mobile operators across the world, enabling its customers to stay connected while traveling abroad. Jawwal also collaborates with international technology vendors and partners for network equipment, software solutions, and innovative services. As a key part of the Paltel Group, it benefits from the group's broader international engagements and investor relations.
Jawwal Building, Al-Irsal Street
Ramallah
West Bank
Palestine
Address: Omar Al-Mukhtar Street, Gaza City (General Area of Main Branch/Service Center)
To ensure comprehensive mobile coverage, deliver customer care, and maintain essential communication services for individuals and businesses throughout the Gaza Strip.
Address: Sufian Street, Nablus (General Area of Main Branch/Service Center)
To cater to the specific telecommunication needs of the northern West Bank, ensuring strong network performance, local customer engagement, and accessibility of Jawwal's services.
Address: Ein Sarah Street, Hebron (General Area of Main Branch/Service Center)
To provide localized mobile solutions and support to subscribers in the southern West Bank, contributing to regional economic activity and connectivity.
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As of April 2025, JAWWAL' leadership includes:
JAWWAL has been backed by several prominent investors over the years, including:
Publicly available information regarding specific executive hires or exits solely within Jawwal's distinct leadership team (separate from Paltel Group level announcements) over the past 12 months is limited. Key leadership roles at Jawwal tend to show stability, with major changes typically announced at the Paltel Group level affecting its subsidiaries.
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Jawwal, as part of the Paltel Group, likely uses standardized corporate email formats. Common structures include combinations of first name, last name, or initials with the @jawwal.ps domain.
[first].[last]@jawwal.ps or [first_initial][last]@jawwal.ps
Format
example.employee@jawwal.ps
Example
75%
Success rate
Wafa News Agency • March 5, 2024
The Paltel Group, which includes Jawwal, announced the provision of free internet services to several shelter centers housing displaced individuals in the Gaza Strip, aiming to help them communicate with their families and the outside world amidst ongoing conflict....more
Zawya by LSEG • February 20, 2024
Paltel Group, the parent company of Jawwal, announced a 5% increase in net profit for the year 2023, reaching $93.6 million. The positive financial results were attributed to steady subscriber growth and demand for data services, with Jawwal being a key contributor....more
Reuters • October 27, 2023
Jawwal, Palestine's primary mobile operator, reported a complete disruption of communication services, including internet and phone lines, across the Gaza Strip due to intense bombardment, severely impacting the civilian population's ability to communicate....more
Jawwal Press/Paltel Group • July 10, 2023
Jawwal, through Paltel Group, announced the launch of eSIM (embedded SIM) technology for its subscribers, marking a first in Palestine. This allows customers to activate mobile plans without a physical SIM card, offering greater flexibility and convenience....more
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