What Does Javelin Strategy & Research Do?

Total employees120
HeadquartersSan Francisco
Founded2002

Javelin Strategy & Research, a key practice area within Escalent, is a leading provider of quantitative and qualitative research and strategic insights for the financial services industry. They specialize in helping clients make informed decisions regarding digital banking, payments, fraud and security, and overall customer experience. Javelin's data-driven analysis and expert recommendations empower organizations to optimize strategies, mitigate risks, and drive growth in a rapidly evolving market. Their focus is on delivering actionable intelligence that financial institutions and technology providers can use to innovate and compete effectively.

Where Is Javelin Strategy & Research's Headquarters?

HQ Function

This office serves as a crucial center for Escalent's West Coast operations. It houses experts from the Javelin Strategy & Research team, focusing on financial services research, digital transformation advisory, and market analysis for clients globally and in the Pacific region.

Notable Features:

Situated in a prominent downtown San Francisco business district, the office offers modern amenities, advanced technological infrastructure, and collaborative workspaces designed to foster innovation and in-depth research.

Work Culture:

The work culture, guided by Escalent's values, emphasizes collaboration, deep analytical thinking, client-centricity, and innovation. It fosters an environment where Javelin's researchers and strategists can produce high-impact insights for the financial industry.

HQ Significance:

The San Francisco location is strategically important for Javelin's continued engagement with West Coast financial institutions, venture capital, and the vibrant fintech ecosystem. It provides access to a rich talent pool in technology, finance, and research.

Values Reflected in HQ: The office environment and operations reflect Escalent's core values of intellectual curiosity, analytical rigor, thought leadership, and a commitment to client success, directly supporting Javelin's mission to deliver cutting-edge financial industry research and strategic advice.

Location:

Through its integration with Escalent, Javelin Strategy & Research leverages a global operational footprint. Escalent maintains offices across North America (USA, Canada), Europe (UK), and Asia (Philippines, China, India). This international network enables Javelin to conduct research with a worldwide perspective, advise multinational financial institutions, gather diverse market intelligence, and support clients in navigating global financial and technological trends.

Street Address:

100 Montgomery Street, Suite 1850

City:

San Francisco

State/Province:

CA

Country:

USA

Where Else Does Javelin Strategy & Research Operate Around the World?

New York, NY, USA

Address: 10 Grand Central, 155 East 44th Street, 17th Floor, New York, NY 10017

To provide specialized expertise and direct support for clients in the Eastern US financial corridor and global financial players headquartered there, facilitating timely understanding of regional and international market trends relevant to Javelin's research focus.

Livonia, MI, USA

Address: 17430 N. Laurel Park Drive, Suite 200, Livonia, MI 48152

Serves as the corporate nerve center for Escalent, driving company-wide strategic initiatives, ensuring research quality and operational excellence across all practices, and fostering cross-functional collaboration that enhances Javelin's research depth.

London, UK

Address: 4 Valentine Place, London, SE1 8QH, United Kingdom

To offer localized expertise and support for European clients, conduct research on EMEA-specific financial trends, and facilitate Javelin's understanding of the diverse European financial landscape.

Buying Intent Signals for Javelin Strategy & Research

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Javelin Strategy & Research? Meet the Executive Team

As of April 2025, Javelin Strategy & Research' leadership includes:

Melissa Sauter - Chief Executive Officer, Escalent
Krishna Khera - Managing Director, Financial Services, Escalent
Krista Tedder - Head of Payments, Javelin Strategy & Research, Escalent
Tracy Kitten - Director, Fraud & Security, Javelin Strategy & Research, Escalent
Mark Schwanhausser - Director, Digital Banking & Payments, Javelin Strategy & Research, Escalent

Who's Investing in Javelin Strategy & Research?

Javelin Strategy & Research has been backed by several prominent investors over the years, including:

STG (Symphony Technology Group)

What Leadership Changes Has Javelin Strategy & Research Seen Recently?

Hire1
Exits0

In the past 12 months, Escalent, the parent company of Javelin Strategy & Research, has made strategic executive appointments to strengthen its overall leadership and operational capabilities. While specific high-profile changes exclusively within the Javelin-branded team leadership haven't been a major public focus, the broader Escalent executive team has seen additions such as a new CHRO, supporting the company's growth trajectory following its acquisition by STG in early 2023. Leadership within Javelin's key practice areas remains stable and focused on delivering industry-leading research.

New Appointments:

Keri Mallow, Keri Mallow appointed as new CHRO for Escalent, tasked with leading global human resources strategy and talent management across all of Escalent's divisions.

What Technology (Tech Stack) Is Used byJavelin Strategy & Research?

Discover the tools Javelin Strategy & Research uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Javelin Strategy & Research Email Formats and Examples

As Javelin Strategy & Research is an integral part of Escalent, employees use Escalent's corporate email domain (@escalent.co). The most common email formats are variations of first name and last name combinations.

first.last@escalent.co, fLast@escalent.co (e.g. jDoe@escalent.co)

Format

jane.doe@escalent.co

Example

80%

Success rate

What's the Latest News About Javelin Strategy & Research?

escalent.coNovember 1, 2023

Javelin Strategy & Research Recognizes 2023 Digital Banking Leaders

Javelin Strategy & Research, part of Escalent, announced the winners of its 2023 Javelin Awards for Best in Class Mobile Banking and Best in Class Online Banking. The awards recognize financial institutions that offer outstanding digital banking experiences based on comprehensive evaluations of features, functionality, and customer journey....more

escalent.coSeptember 12, 2023

Javelin Identifies Top Trends Shaping the Future of Digital Lending

Javelin Strategy & Research released a new report identifying key trends in digital lending. The research highlights the increasing importance of artificial intelligence, hyper-personalization, and embedded finance solutions for lenders aiming to enhance customer acquisition, improve user experience, and manage risk effectively....more

Business WireJanuary 10, 2023

Escalent, Parent Company of Javelin Strategy & Research, Acquired by STG

Escalent, a leading human behavior and analytics firm which includes the Javelin Strategy & Research practice, announced its acquisition by STG (Symphony Technology Group), a private equity firm focused on data, software, and analytics. This partnership is aimed at accelerating Escalent's growth, innovation, and market leadership in providing critical insights to global brands....more

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