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Javelin Strategy & Research, a key practice area within Escalent, is a leading provider of quantitative and qualitative research and strategic insights for the financial services industry. They specialize in helping clients make informed decisions regarding digital banking, payments, fraud and security, and overall customer experience. Javelin's data-driven analysis and expert recommendations empower organizations to optimize strategies, mitigate risks, and drive growth in a rapidly evolving market. Their focus is on delivering actionable intelligence that financial institutions and technology providers can use to innovate and compete effectively.
This office serves as a crucial center for Escalent's West Coast operations. It houses experts from the Javelin Strategy & Research team, focusing on financial services research, digital transformation advisory, and market analysis for clients globally and in the Pacific region.
Situated in a prominent downtown San Francisco business district, the office offers modern amenities, advanced technological infrastructure, and collaborative workspaces designed to foster innovation and in-depth research.
The work culture, guided by Escalent's values, emphasizes collaboration, deep analytical thinking, client-centricity, and innovation. It fosters an environment where Javelin's researchers and strategists can produce high-impact insights for the financial industry.
The San Francisco location is strategically important for Javelin's continued engagement with West Coast financial institutions, venture capital, and the vibrant fintech ecosystem. It provides access to a rich talent pool in technology, finance, and research.
Through its integration with Escalent, Javelin Strategy & Research leverages a global operational footprint. Escalent maintains offices across North America (USA, Canada), Europe (UK), and Asia (Philippines, China, India). This international network enables Javelin to conduct research with a worldwide perspective, advise multinational financial institutions, gather diverse market intelligence, and support clients in navigating global financial and technological trends.
100 Montgomery Street, Suite 1850
San Francisco
CA
USA
Address: 10 Grand Central, 155 East 44th Street, 17th Floor, New York, NY 10017
To provide specialized expertise and direct support for clients in the Eastern US financial corridor and global financial players headquartered there, facilitating timely understanding of regional and international market trends relevant to Javelin's research focus.
Address: 17430 N. Laurel Park Drive, Suite 200, Livonia, MI 48152
Serves as the corporate nerve center for Escalent, driving company-wide strategic initiatives, ensuring research quality and operational excellence across all practices, and fostering cross-functional collaboration that enhances Javelin's research depth.
Address: 4 Valentine Place, London, SE1 8QH, United Kingdom
To offer localized expertise and support for European clients, conduct research on EMEA-specific financial trends, and facilitate Javelin's understanding of the diverse European financial landscape.
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As of April 2025, Javelin Strategy & Research' leadership includes:
Javelin Strategy & Research has been backed by several prominent investors over the years, including:
In the past 12 months, Escalent, the parent company of Javelin Strategy & Research, has made strategic executive appointments to strengthen its overall leadership and operational capabilities. While specific high-profile changes exclusively within the Javelin-branded team leadership haven't been a major public focus, the broader Escalent executive team has seen additions such as a new CHRO, supporting the company's growth trajectory following its acquisition by STG in early 2023. Leadership within Javelin's key practice areas remains stable and focused on delivering industry-leading research.
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As Javelin Strategy & Research is an integral part of Escalent, employees use Escalent's corporate email domain (@escalent.co). The most common email formats are variations of first name and last name combinations.
first.last@escalent.co, fLast@escalent.co (e.g. jDoe@escalent.co)
Format
jane.doe@escalent.co
Example
80%
Success rate
escalent.co • November 1, 2023
Javelin Strategy & Research, part of Escalent, announced the winners of its 2023 Javelin Awards for Best in Class Mobile Banking and Best in Class Online Banking. The awards recognize financial institutions that offer outstanding digital banking experiences based on comprehensive evaluations of features, functionality, and customer journey....more
escalent.co • September 12, 2023
Javelin Strategy & Research released a new report identifying key trends in digital lending. The research highlights the increasing importance of artificial intelligence, hyper-personalization, and embedded finance solutions for lenders aiming to enhance customer acquisition, improve user experience, and manage risk effectively....more
Business Wire • January 10, 2023
Escalent, a leading human behavior and analytics firm which includes the Javelin Strategy & Research practice, announced its acquisition by STG (Symphony Technology Group), a private equity firm focused on data, software, and analytics. This partnership is aimed at accelerating Escalent's growth, innovation, and market leadership in providing critical insights to global brands....more
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