HQ Function

The headquarters serves as the primary command center for JAL's global operations, overseeing corporate strategy, finance, marketing, human resources, flight operations management, and executive decision-making.

Notable Features:

The JAL Building is a modern office facility designed for operational efficiency. Its strategic location in Shinagawa provides excellent access to transportation networks, vital for an international airline.

Work Culture:

JAL's headquarters fosters a work culture that blends traditional Japanese corporate values such as discipline, teamwork, and meticulous attention to detail, with a progressive, global mindset. There's a strong emphasis on safety, customer-first principles, and continuous improvement ('kaizen').

HQ Significance:

The headquarters is the heart of JAL's operations, symbolizing its status as Japan's leading airline and facilitating the coordination of its extensive domestic and international network.

Values Reflected in HQ: The headquarters' organization and operations reflect JAL's core values of safety, punctuality, exceptional service, and efficiency, projecting an image of a reliable and world-class airline.

Location:

Japan Airlines maintains a significant global presence, operating passenger and cargo services to major cities across Asia, North America, Europe, and Oceania. Its functions are supported globally through a network of regional offices responsible for sales, marketing, customer service, and airport operations. JAL's participation in the Oneworld alliance further extends its reach, offering customers access to a vast network of destinations and services worldwide. The airline also has international maintenance bases and partnerships to support its global flight operations.

Street Address:

JAL Building, 2-4-11 Higashi-Shinagawa, Shinagawa-ku

City:

Tokyo

State/Province:

Tokyo

Country:

Japan