Jambojet is a Kenyan low-cost airline that commenced operations on April 1, 2014. As a subsidiary of Kenya Airways, Jambojet is dedicated to providing affordable, safe, and reliable air travel to both domestic destinations within Kenya and regional routes in East Africa. The airline operates on a no-frills model, enabling passengers to customize their travel experience by paying only for the services they need, such as checked baggage, seat selection, and in-flight refreshments. Jambojet plays a significant role in boosting local tourism and business travel by making air transport more accessible and convenient for a broader audience. Its modern fleet primarily consists of De Havilland Dash 8-Q400 aircraft, known for their efficiency on short-haul routes.
The headquarters serves as the nerve center for Jambojet's administrative, operational, commercial, and strategic management. Key functions include flight operations planning, network development, sales and marketing, customer service strategy, financial control, human resources, and corporate governance.
Strategically located within the Jomo Kenyatta International Airport complex, East Africa's largest aviation hub. The offices are modern and designed to foster collaboration and efficiency necessary for airline operations.
The work culture at Jambojet is dynamic, fast-paced, and customer-centric, reflecting the competitive nature of the low-cost airline industry. There's a strong emphasis on teamwork, innovation, safety, cost-efficiency, and a 'can-do' spirit among employees.
The headquarters' location at JKIA is critical, enabling seamless coordination with airport authorities, ground handling partners, and maintenance facilities, ensuring smooth daily operations. It symbolizes its core business of aviation and connectivity.
Jambojet primarily serves domestic routes within Kenya, connecting Nairobi to key cities and leisure destinations such as Mombasa, Eldoret, Kisumu, Malindi, Ukunda (Diani Beach), and Lamu. Regionally, Jambojet has expanded its services to Goma in the Democratic Republic of Congo. While not 'global' in an intercontinental sense, its operations are vital for regional connectivity in East Africa, supporting business, tourism, and VFR (Visiting Friends and Relatives) travel. The airline continuously explores opportunities to expand its route network within the region.
Airport North Road, Embakasi
Nairobi
Nairobi County
Kenya
Address: TSS Towers, Nkrumah Road, Mombasa, Kenya
Facilitates easier access to Jambojet's services for residents and businesses in Mombasa, supporting the airline's commercial activities in this crucial coastal tourism and business hub.
Address: The WestEnd Mall, Achieng Oneko Road, Kisumu, Kenya
Strengthens Jambojet's presence in Western Kenya, catering to the travel needs of the Lake Victoria region's populace and businesses, and promoting regional connectivity.
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As of April 2025, Jambojet' leadership includes:
Jambojet has been backed by several prominent investors over the years, including:
In the past 12 months, Jambojet experienced a notable transition in its commercial leadership. Winfred Kathurima departed from her role as Head of Commercial, and Joseph Mungai was appointed as the Interim Head of Commercial in August 2023.
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Jambojet likely utilizes standard corporate email formats for its employees. The most common patterns are variations of [first_name].[last_name] or [first_initial][last_name] @jambojet.com. For general inquiries, customers are usually directed to specific departmental emails like info@jambojet.com or reservations@jambojet.com.
[first_name].[last_name]@jambojet.com
Format
karanja.ndegwa@jambojet.com
Example
85%
Success rate
The Star, Kenya • March 26, 2024
Jambojet announced an increase in flight frequencies to its coastal destinations, including Mombasa, Ukunda (Diani), Malindi, and Lamu, to cater to the anticipated surge in passenger numbers during the Easter holiday period. This move aims to provide more options and convenience for travelers looking to visit Kenya's popular coastal attractions....more
Capital FM Kenya • February 20, 2024
Jambojet was recognized by ch-aviation for operating one of the youngest aircraft fleets in Africa in 2024. The airline's fleet, primarily consisting of De Havilland Dash 8-Q400 aircraft, boasts an average age significantly lower than the continental average, contributing to operational efficiency, reliability, and passenger comfort....more
TravelNewsAfrica • August 22, 2023
Jambojet announced the appointment of Mr. Joseph Mungai as the new Interim Head of Commercial. Mr. Mungai took over from Ms. Winfred Kathurima who left the airline in August 2023. He brings extensive experience in airline commercial operations to his new role....more
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