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Jacksonville Electric Authority (JEA) is a not-for-profit, community-owned utility located in Jacksonville, Florida. Established in its current consolidated form in 1967, JEA is one of the largest community-owned electric utilities in the United States and also provides water and sewer services to a broad customer base in Northeast Florida. JEA is committed to providing reliable services, environmental stewardship, and investing in infrastructure to meet the growing needs of its community. Its mission focuses on improving lives and building community through excellence in energy and water services.
Serves as the primary administrative, strategic planning, and customer service hub for JEA's extensive utility operations.
The JEA Tower is a significant downtown Jacksonville landmark. The associated Customer Care Center at 21 W. Church St. is LEED Gold certified, showcasing JEA's commitment to sustainability.
A public service-oriented culture focused on reliability, community engagement, innovation in utility services, and environmental stewardship. Emphasis on teamwork and dedication to serving the needs of Northeast Florida.
The headquarters is pivotal for managing essential services for hundreds of thousands of residents and businesses in Northeast Florida, and for driving JEA's strategic initiatives and community partnerships.
JEA's operations are primarily focused on serving its designated service territory in Northeast Florida, which includes the City of Jacksonville and parts of St. Johns, Clay, Nassau, and Baker counties. It does not have a global operational presence in terms of international offices but plays a vital role in the regional infrastructure, economy, and community development.
21 West Church Street
Jacksonville
Florida
USA
Address: 855 Davis St, Jacksonville, FL 32209
Serves as a critical hub for ensuring service reliability, outage response, and operational control across JEA's entire service territory in Northeast Florida.
Address: 11201 New Berlin Rd, Jacksonville, FL 32226
Provides essential electricity generation capacity to meet the energy demands of JEA customers in the region.
Address: Various locations throughout Northeast Florida
To support JEA's comprehensive utility services, including power generation, water treatment and distribution, wastewater management, and customer support across its service area.
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As of April 2025, Jacksonville Electric Authority' leadership includes:
Jacksonville Electric Authority has been backed by several prominent investors over the years, including:
JEA has experienced several key executive appointments and transitions over the past 12 months (approx. May 2023 - May 2024), including new officers for Finance, Information Technology, Strategy, and People. A notable retirement also led to a new Chief Administrative Officer.
Discover the tools Jacksonville Electric Authority uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
JEA commonly uses an email format structured as the first four letters of an employee's last name, followed by their first initial and middle initial (if one exists). For example, for an employee named John D. Smith, the email might be 'smitjd@jea.com'. Minor variations may exist.
[last_name_first_4_letters][first_initial][middle_initial]@jea.com
Format
stowjc@jea.com
Example
75%
Success rate
News4JAX.com • May 7, 2024
The JEA board unanimously approved a 3% base rate increase for electric customers, set to take effect in April 2025. This decision follows extensive public workshops and aims to fund infrastructure improvements and manage rising operational costs as part of a multi-year financial strategy....more
Jacksonville Daily Record • April 24, 2024
A JEA board committee recommended the approval of a series of annual base rate increases for electricity, beginning with a 3% rise in April 2025. The proposal is designed to support JEA's capital improvement plan and ensure long-term financial stability for the utility....more
JEA Newsroom (jea.com) • February 27, 2024
JEA announced the appointment of Juliana Yelvington as Interim Chief People & Culture Officer. In this role, she will lead the utility's human resources functions, including talent management, employee relations, and fostering organizational culture. (She was later confirmed in the role)....more
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