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Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading S&P 500 company primarily focused on providing technology solutions and payment processing services to the financial services industry. Founded in 1976, Jack Henry serves more than 8,000 clients nationwide through its three primary brands: Jack Henry Banking® (for banks), Symitar® (for credit unions), and ProfitStars® (specialized financial performance, imaging, and payments solutions). The company is committed to helping community and regional financial institutions succeed by providing them with the products and services they need to process financial transactions, automate business processes, and manage information.
Serves as the primary corporate hub, housing executive leadership, core administrative departments, software development teams, and major operational support functions.
The Monett headquarters is a sprawling campus with multiple modern buildings, reflecting the company's growth and commitment to providing a comprehensive operational base. It's known for its well-maintained facilities and campus-like environment.
Jack Henry's Monett headquarters fosters a culture centered on its core values of passion for customer service, relationships, integrity, drive for results, and excellence. It's often described as collaborative, stable, and community-oriented, with a focus on employee well-being.
As the original founding location, the Monett headquarters symbolizes Jack Henry's history, growth, and enduring commitment to the community. It remains the nerve center for strategic decisions and company-wide operations.
Jack Henry & Associates primarily focuses its operations and client base within the United States. While its software and services are utilized by U.S. financial institutions that may have international dealings, Jack Henry's direct global footprint in terms of physical offices or targeted international sales efforts is limited. The company's infrastructure, support, and product development are predominantly geared towards serving the diverse needs of banks and credit unions across all 50 states.
663 W. Highway 60, P.O. Box 807
Monett
Missouri
USA
Address: 1201 E. Spring Creek Parkway, Allen, TX 75002
Serves as a key site for product development and client support, leveraging the Dallas-Fort Worth metroplex's tech talent pool and accessibility to clients nationwide.
Address: 10850 Lakeview Ave, Lenexa, KS 66219
Strategically located in the Kansas City metropolitan area, facilitating nationwide support and access to a skilled workforce for diverse business units.
Address: 2400 N. National Ave, Springfield, MO 65803
Complements the Monett headquarters, strengthening Jack Henry's presence in Missouri and supporting critical infrastructure and development initiatives.
Address: 4000 Colonnade Pkwy, Birmingham, AL 35243
Key location for serving financial institutions in the Southeastern U.S. and driving innovation in specialized financial technology areas.
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As of April 2025, Jack Henry' leadership includes:
Jack Henry has been backed by several prominent investors over the years, including:
In May 2024, Jack Henry announced that President and COO Greg Adelson plans to retire, effective August 31, 2024. Shanon McLachlan, currently President of Credit Union Solutions (Symitar) and Chief People Officer, has been appointed to succeed him as President and COO, effective September 1, 2024. Renee Swearingen will then focus entirely on her role as Chief People Officer.
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Jack Henry & Associates commonly utilizes an email format consisting of the employee's first initial followed by their last name. While variations might exist for some individuals or departments, this pattern is widely observed for corporate communications.
[first_initial][last]@jackhenry.com
Format
jdoe@jackhenry.com
Example
85%
Success rate
Jack Henry & Associates Investor Relations • May 7, 2024
Jack Henry & Associates, Inc. announced that Shanon McLachlan will become the company's next president and chief operating officer (COO), effective September 1, 2024. McLachlan will succeed Greg Adelson, current president and COO, who previously announced his plan to retire effective August 31, 2024....more
Jack Henry & Associates Investor Relations • February 6, 2024
Jack Henry & Associates, Inc. announced its financial results for the second quarter ended December 31, 2023, reporting GAAP revenue of $532.2 million, an increase of 5% over the prior-year quarter. The company highlighted performance in its core and complementary solutions....more
American Banker • November 2, 2023
Jack Henry & Associates introduced Payrailz Fraud Monitor, a new tool integrated into its Payrailz digital payments platform. This feature aims to help financial institutions better detect and prevent payment fraud, including scams targeting P2P services like Zelle....more
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