What Does Jack Henry Do?

Total employees7951
HeadquartersMonett
Founded1976

Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading S&P 500 company primarily focused on providing technology solutions and payment processing services to the financial services industry. Founded in 1976, Jack Henry serves more than 8,000 clients nationwide through its three primary brands: Jack Henry Banking® (for banks), Symitar® (for credit unions), and ProfitStars® (specialized financial performance, imaging, and payments solutions). The company is committed to helping community and regional financial institutions succeed by providing them with the products and services they need to process financial transactions, automate business processes, and manage information.

Where Is Jack Henry's Headquarters?

HQ Function

Serves as the primary corporate hub, housing executive leadership, core administrative departments, software development teams, and major operational support functions.

Notable Features:

The Monett headquarters is a sprawling campus with multiple modern buildings, reflecting the company's growth and commitment to providing a comprehensive operational base. It's known for its well-maintained facilities and campus-like environment.

Work Culture:

Jack Henry's Monett headquarters fosters a culture centered on its core values of passion for customer service, relationships, integrity, drive for results, and excellence. It's often described as collaborative, stable, and community-oriented, with a focus on employee well-being.

HQ Significance:

As the original founding location, the Monett headquarters symbolizes Jack Henry's history, growth, and enduring commitment to the community. It remains the nerve center for strategic decisions and company-wide operations.

Values Reflected in HQ: The headquarters' design, upkeep, and continued investment reflect Jack Henry's values of stability, long-term vision, commitment to its employees and the community, and operational excellence.

Location:

Jack Henry & Associates primarily focuses its operations and client base within the United States. While its software and services are utilized by U.S. financial institutions that may have international dealings, Jack Henry's direct global footprint in terms of physical offices or targeted international sales efforts is limited. The company's infrastructure, support, and product development are predominantly geared towards serving the diverse needs of banks and credit unions across all 50 states.

Street Address:

663 W. Highway 60, P.O. Box 807

City:

Monett

State/Province:

Missouri

Country:

USA

Where Else Does Jack Henry Operate Around the World?

Allen, Texas, USA

Address: 1201 E. Spring Creek Parkway, Allen, TX 75002

Serves as a key site for product development and client support, leveraging the Dallas-Fort Worth metroplex's tech talent pool and accessibility to clients nationwide.

Lenexa, Kansas, USA

Address: 10850 Lakeview Ave, Lenexa, KS 66219

Strategically located in the Kansas City metropolitan area, facilitating nationwide support and access to a skilled workforce for diverse business units.

Springfield, Missouri, USA

Address: 2400 N. National Ave, Springfield, MO 65803

Complements the Monett headquarters, strengthening Jack Henry's presence in Missouri and supporting critical infrastructure and development initiatives.

Birmingham, Alabama, USA

Address: 4000 Colonnade Pkwy, Birmingham, AL 35243

Key location for serving financial institutions in the Southeastern U.S. and driving innovation in specialized financial technology areas.

Buying Intent Signals for Jack Henry

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Jack Henry? Meet the Executive Team

As of April 2025, Jack Henry' leadership includes:

David B. Foss - Chairman of the Board and Chief Executive Officer
Gregory R. Adelson - President and Chief Operating Officer (Retiring Aug 31, 2024)
Mimi M. Carsley - Chief Financial Officer and Treasurer
Shanon McLachlan - President of Credit Union Solutions (Symitar) and Chief People Officer (Appointed President and COO, effective Sep 1, 2024)
Stacey Zengel - Senior Vice President; President of Jack Henry Banking
Ted M. Fitch - Vice President; President of ProfitStars

Who's Investing in Jack Henry?

Jack Henry has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
State Street Corporation
T. Rowe Price Associates, Inc.
JPMorgan Chase & Co.

What Leadership Changes Has Jack Henry Seen Recently?

Hire1
Exits1

In May 2024, Jack Henry announced that President and COO Greg Adelson plans to retire, effective August 31, 2024. Shanon McLachlan, currently President of Credit Union Solutions (Symitar) and Chief People Officer, has been appointed to succeed him as President and COO, effective September 1, 2024. Renee Swearingen will then focus entirely on her role as Chief People Officer.

Departures

Greg Adelson, Greg Adelson announced his planned retirement from the role of President and COO.

New Appointments:

Shanon McLachlan, Shanon McLachlan appointed to succeed Greg Adelson as President and COO, promoted from President of Credit Union Solutions (Symitar) and Chief People Officer.

What Technology (Tech Stack) Is Used byJack Henry?

Discover the tools Jack Henry uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Jack Henry Email Formats and Examples

Jack Henry & Associates commonly utilizes an email format consisting of the employee's first initial followed by their last name. While variations might exist for some individuals or departments, this pattern is widely observed for corporate communications.

[first_initial][last]@jackhenry.com

Format

jdoe@jackhenry.com

Example

85%

Success rate

What's the Latest News About Jack Henry?

Jack Henry & Associates Investor RelationsMay 7, 2024

Jack Henry Names Shanon McLachlan President and Chief Operating Officer; Greg Adelson Announces Planned Retirement

Jack Henry & Associates, Inc. announced that Shanon McLachlan will become the company's next president and chief operating officer (COO), effective September 1, 2024. McLachlan will succeed Greg Adelson, current president and COO, who previously announced his plan to retire effective August 31, 2024....more

Jack Henry & Associates Investor RelationsFebruary 6, 2024

Jack Henry & Associates Reports Second Quarter Fiscal Year 2024 Results

Jack Henry & Associates, Inc. announced its financial results for the second quarter ended December 31, 2023, reporting GAAP revenue of $532.2 million, an increase of 5% over the prior-year quarter. The company highlighted performance in its core and complementary solutions....more

American BankerNovember 2, 2023

Jack Henry debuts scam-protection tool for Zelle, other P2P payments

Jack Henry & Associates introduced Payrailz Fraud Monitor, a new tool integrated into its Payrailz digital payments platform. This feature aims to help financial institutions better detect and prevent payment fraud, including scams targeting P2P services like Zelle....more

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