J.Crew Factory
J.Crew Factory's Overview
J.Crew Factory, part of J.Crew Group, LLC, offers J.Crew's signature American preppy and classic styles at accessible, value-driven prices. Catering to men, women, and children, the brand provides a wide range of apparel, shoes, and accessories. J.Crew Factory focuses on making timeless fashion affordable, with frequent promotions and a dedicated line of merchandise that echoes the parent brand's aesthetic but is designed with value in mind. It operates through a network of outlet stores across North America and a robust e-commerce platform.
Where is J.Crew Factory's Headquarters?
HQ Function
The New York headquarters serves as the central command for J.Crew Group's brands (J.Crew, J.Crew Factory, Madewell), overseeing design, merchandising, marketing, e-commerce, corporate strategy, and administrative functions.
Notable Features:
Located in a historically significant building in Manhattan's NoHo district, the office space is designed to be modern and foster creativity, typical for a leading fashion company. The building itself is known for housing various prominent tech and media companies.
Work Culture:
The work culture at J.Crew Group's headquarters is often described as dynamic, fast-paced, and collaborative, reflecting the demands of the fashion retail sector. There's a strong emphasis on brand identity, product innovation, and adapting to consumer trends.
HQ Significance:
Being headquartered in New York City allows J.Crew Group to be at the forefront of fashion trends, access top talent, and maintain close relationships with industry partners and media.
Values Reflected in HQ: The headquarters' location and design reflect J.Crew Group's commitment to creativity, innovation, and maintaining a strong presence in the fashion world. It underscores the importance of brand image and industry connectivity.
Location:
While J.Crew Factory's primary retail and e-commerce operations are focused on the North American market (USA and Canada), its parent company, J.Crew Group, has a broader global footprint. This global presence supports functions such as: international product sourcing and manufacturing (primarily in Asia and Europe), design inspiration drawn from global trends, and limited international shipping for J.Crew and Madewell brands to select countries. J.Crew Group also operates international offices for sourcing and quality control.
Street Address:
770 Broadway
City:
New York
State/Province:
NY
Country:
USA
J.Crew Factory's Global Presence
Lynchburg, Virginia, USA
Address: 100 J Crew Way, Lynchburg, VA 24502 (General Area)
Serves as a critical logistics hub for the North American market, ensuring efficient delivery of products to customers and retail stores, and providing customer support.
Asheville, North Carolina, USA
Address: Specific address not publicly detailed, but J.Crew Group operates facilities in the area.
Supports customer service capacity for J.Crew Group's brands, handling inquiries and providing assistance to shoppers primarily in the U.S.
Hong Kong, SAR China
Address: Specific address not publicly detailed.
Facilitates global supply chain operations, quality control, and product development in key manufacturing regions.
Buying Intent Signals for J.Crew Factory
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Executive Team of J.Crew Factory
As of April 2025, J.Crew Factory' leadership includes:
Investors of J.Crew Factory
J.Crew Factory has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
J.Crew Group has experienced notable executive transitions over the past year, particularly in financial leadership and creative direction, reflecting strategic shifts within the company as it navigates the evolving retail landscape.
Departures
New Appointments:
Technology (Tech Stack) used by J.Crew Factory
Discover the tools J.Crew Factory uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
J.Crew Factory Email Formats and Examples
J.Crew Group, the parent company of J.Crew Factory, generally utilizes standardized email formats for its corporate employees. The most frequently observed pattern is the first name separated by a period from the last name, followed by the @jcrew.com domain. This structure facilitates professional communication and contact within and outside the organization.
[first].[last]@jcrew.com
Format
jane.doe@jcrew.com
Example
85%
Success rate
News and media
Chain Store Age • May 9, 2024
J.Crew Group commits to responsible sourcing of wood-based fabrics
J.Crew Group, which includes J.Crew, J.Crew Factory and Madewell, is partnering with environmental nonprofit Canopy to ensure its wood-based fabrics, like rayon and viscose, do not come from ancient and endangered forests. This initiative aims to advance the company's sustainability goals....more
WWD • March 12, 2024
J.Crew Group Taps Adriana Lica as Chief Customer Officer
J.Crew Group has appointed Adriana Lica to the newly created role of chief customer officer. Lica will be responsible for shaping and driving J.Crew’s customer strategy across all touchpoints, enhancing customer experience and loyalty for brands including J.Crew and J.Crew Factory....more
Retail Dive • November 29, 2023
J. Crew brand Q3 revenue up 6%, Madewell continues to slide
In Q3 2023, the J. Crew brand saw its net sales increase by 6% to $451.4 million, while its sister brand Madewell experienced an 8% decline in sales to $166.3 million. Overall, J.Crew Group's net sales remained flat year over year, indicating mixed performance across its portfolio....more
Footwear News • September 6, 2023
J. Crew Group Names Former Express and Bob’s Discount Furniture Exec as Its New CFO
J.Crew Group appointed Vincent Zosa as its new chief financial officer, effective September 5, 2023. Zosa succeeded Jose Davila and reports directly to CEO Libby Wadle, bringing experience from roles at Express Inc. and Bob’s Discount Furniture....more
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