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ITC Hotels is one of India's largest and most prominent luxury hotel chains, part of the diversified conglomerate ITC Limited. Known for its commitment to "Responsible Luxury," ITC Hotels combines opulent accommodations and world-class services with environmentally friendly practices and a deep respect for Indian culture and heritage. The chain operates over 115 hotels across more than 80 destinations in India and has recently expanded to Sri Lanka, under various brands including ITC Hotels (luxury), Welcomhotel, Storii, Mementos, and Fortune Hotels. They are celebrated for their iconic properties, award-winning cuisine, and dedication to providing unique, indigenous experiences.
Serves as the central command for ITC's hospitality business, overseeing operations, development, marketing, strategy, and brand management for all hotel brands under its umbrella.
The ITC Green Centre is one of the world's largest LEED (Leadership in Energy and Environmental Design) Platinum-rated green office buildings, showcasing energy-efficient design, extensive use of renewable energy, water conservation systems, and significant green cover.
The work culture at ITC, including its Hotels division, is generally perceived as professional, performance-driven, and aligned with ITC's core values of trusteeship, customer focus, respect for people, excellence, and innovation. There is a strong emphasis on sustainability, ethical practices, and corporate social responsibility.
The Gurugram headquarters is the strategic nerve center for one of India's leading hospitality chains, driving innovation in luxury and responsible tourism. Its eco-friendly design serves as a global benchmark for sustainable corporate architecture.
ITC Hotels primarily operates within India, boasting an extensive network of over 115 hotels in more than 80 destinations. Its international footprint has begun with the recent launch of ITC Ratnadipa in Colombo, Sri Lanka, under the ITC Hotels brand. The company's global reach is further supported through international sales and marketing offices, strategic partnerships with global travel agencies and consortia, and active participation in international travel fairs and roadshows. ITC Limited, the parent company, also has an international business division with a presence in various sectors globally. For its hospitality arm, the focus is on serving both domestic and inbound international travelers to India and Sri Lanka, as well as engaging with the global Indian diaspora.
ITC Green Centre, 10, Institutional Area, Sector 32
Gurugram
Haryana
India
Address: ITC Royal Bengal & ITC Sonar, 1 JBS Haldane Avenue, Kolkata, West Bengal 700046, India
Act as a critical hub for operations, brand showcase, talent development, and revenue generation in Eastern India, significantly contributing to the region's tourism and business event landscape.
Address: ITC Maratha, Sahar Airport Road, Andheri (East), Mumbai, Maharashtra 400099, India
Functions as a vital business and luxury leisure hospitality node in Western India, supporting Mumbai's status as a global business, finance, and entertainment center.
Address: ITC Maurya, Akhaura Block, Bapu Dham, Chanakyapuri, New Delhi, Delhi 110021, India
Serves as a prime venue for high-profile government and diplomatic engagements, luxury tourism, and significant corporate events in North India. It is crucial for maintaining brand prestige and fostering international relations.
Address: ITC Gardenia & ITC Windsor, Bengaluru, Karnataka, India
Key operational hubs in South India, serving the bustling tech and business community of Bengaluru, and acting as centers for promoting sustainable hospitality practices.
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As of April 2025, ITC Hotels Limited' leadership includes:
ITC Hotels Limited has been backed by several prominent investors over the years, including:
Over the past year, ITC Hotels has experienced notable leadership transitions, including the appointment of a new Divisional Chief Executive. These changes are indicative of the company's strategic maneuvers to fortify its leadership and adapt to the evolving dynamics of the competitive hospitality industry, especially in light of its planned demerger.
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ITC Limited, the parent company of ITC Hotels, generally utilizes standardized email formats for its employees. Common patterns include combinations of first name, last name, and initials. For the Hotels division, emails may use the primary '@itc.in' domain or potentially a division-specific one like '@itchotels.in'. These are typical corporate email structures, but specific internal configurations can vary.
[firstname].[lastname]@itc.in OR [f][lastname]@itc.in OR [firstnameinitial].[lastname]@itchotels.in
Format
john.doe@itc.in or jdoe@itc.in or j.doe@itchotels.in
Example
70%
Success rate
The Hindu BusinessLine • May 23, 2024
The ITC Limited board has approved the scheme of arrangement for the demerger of its hotel business into a new entity called ITC Hotels Ltd. ITC will hold a 40% stake in the new entity, with the remaining 60% held by ITC shareholders proportionate to their shareholding in ITC....more
Business Standard • April 26, 2024
ITC Hotels announced the launch of Mementos by ITC Hotels Regal Retreat in Udaipur, under its new Mementos brand. This expansion signifies ITC's strategy to grow its luxury portfolio in key tourist destinations in India through managed properties....more
CNBC TV18 • February 1, 2024
Moody's Investors Service stated that the planned demerger of ITC's hotel business into a new entity, ITC Hotels Ltd, will be credit positive for ITC Limited. The demerger aims to unlock value, enhance business focus, and attract distinct investors and partners....more
The Economic Times • January 16, 2024
ITC Hotels announced the expansion of its boutique hotel brand 'Storii' with new properties in Goa and Dharamshala. This move is part of ITC's strategy to grow its presence in the leisure segment with unique, experiential stays....more
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