Papyrus Software
Papyrus Software's Overview
ISIS Papyrus is an international software vendor specializing in a comprehensive enterprise platform for Customer Communications Management (CCM), Business Process Management (BPM), and Adaptive Case Management (ACM). Their flagship product, the Papyrus Platform, empowers organizations to design, manage, and deliver personalized customer communications across all channels, streamline complex business processes, and enhance customer engagement. ISIS Papyrus serves a diverse range of industries, including financial services, insurance, utilities, telecommunications, and the public sector, helping them achieve digital transformation, operational efficiency, and improved customer experiences.
Where is Papyrus Software's Headquarters?
HQ Function
The Maria Enzersdorf headquarters houses key corporate functions including executive management, primary research and development for the Papyrus Platform, global marketing strategy, finance, and international operations management. It is the core center for innovation and product evolution.
Notable Features:
The headquarters, known as Papyrus Park, is a modern, campus-style facility. While specific architectural details are not widely publicized, it is designed to be a conducive environment for software development, collaboration, and employee well-being.
Work Culture:
The work culture at ISIS Papyrus HQ is characterized by a strong emphasis on technological excellence, innovation, and quality, reflecting its Austrian engineering heritage. It fosters a collaborative environment focused on solving complex enterprise challenges and delivering robust solutions.
HQ Significance:
The Austrian headquarters is significant as it represents the company's origins and its core R&D strength. Its location in Central Europe provides good access to various European markets and a strong talent pool for software engineering and technology.
Values Reflected in HQ: The headquarters reflects ISIS Papyrus's commitment to innovation, precision engineering, long-term vision, and providing a high-quality environment for its employees to develop cutting-edge enterprise software.
Location:
ISIS Papyrus maintains a robust global presence with offices and a network of partners across Europe, North America, and the Asia-Pacific region. This international footprint allows the company to deliver localized sales, consulting, implementation, and customer support services to its diverse clientele worldwide. Key functions supported globally include centralized R&D (primarily from Austria), global marketing and sales operations, professional services for platform deployment and customization, 24/7 technical support options, and comprehensive training programs for both clients and partners.
Street Address:
Alter Wienerweg 12
City:
Maria Enzersdorf
State/Province:
Lower Austria
Country:
Austria
Papyrus Software's Global Presence
Dallas, Texas/USA
Address: 3010 LBJ Freeway, Suite 1300, Dallas, TX 75234
To drive market growth in North America, provide localized expertise and support to U.S. and Canadian customers, and manage regional business development initiatives and partnerships.
Silsoe, Bedfordshire/United Kingdom
Address: Capability House, Building 3, Wrest Park, Silsoe, Bedfordshire, MK45 4HR
To strengthen ISIS Papyrus's presence in the UKI market, deliver tailored solutions for local business needs, and cultivate strong relationships with regional customers and partners.
Singapore/Singapore
Address: 77 Robinson Road, #10-00 Robinson 77, Singapore 068896
To expand ISIS Papyrus's footprint in the fast-growing APAC market, provide localized support and services, and adapt solutions to meet the specific demands of Asian businesses.
Buying Intent Signals for Papyrus Software
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Papyrus Software
As of April 2025, Papyrus Software' leadership includes:
Investors of Papyrus Software
Papyrus Software has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Public information regarding specific executive new hires or exits at ISIS Papyrus within the last 12 months is limited. The company generally maintains stable leadership for its core operations, and major changes are not frequently announced publicly.
Technology (Tech Stack) used by Papyrus Software
Discover the tools Papyrus Software uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Papyrus Software Email Formats and Examples
ISIS Papyrus primarily uses email formats based on employee names, which is a common practice for many technology companies. The most probable formats leverage the first name and last name, or initials combined with the last name.
Commonly observed formats include [first].[last]@papyrus.com (e.g., jane.doe@papyrus.com) and [first_initial][last]@papyrus.com (e.g., jdoe@papyrus.com).
Format
max.pucher@papyrus.com
Example
80%
Success rate
News and media
papyrus.com • January 10, 2024
ISIS Papyrus Named a Leader in the 2023 Gartner® Magic Quadrant™ for Customer Communications Management for the 4th Time
ISIS Papyrus announced its continued recognition as a Leader in the Gartner Magic Quadrant for Customer Communications Management (CCM). This marks the fourth time the company has achieved this position, highlighting its completeness of vision and ability to execute in the CCM software market....more
papyrus.com • December 14, 2023
ISIS Papyrus Receives 2023 Aspire Leaderboard Recognition in CCM and Communications Experience (CXP)
ISIS Papyrus has been acknowledged as a Leader in the 2023 Aspire Leaderboard™ for both Customer Communications Management (CCM) and Communications Experience Platform (CXP). This recognition underscores the Papyrus Platform's capabilities in delivering comprehensive and impactful customer interaction solutions across various touchpoints....more
kmworld.com • November 1, 2023
ISIS Papyrus Wins KMWorld Readers’ Choice Award 2023 for Business Process Management
ISIS Papyrus was named a winner in the Business Process Management category of the 2023 KMWorld Readers’ Choice Awards. This award, voted on by industry peers and users, acknowledges the Papyrus Platform's effectiveness in helping organizations optimize and automate their critical business processes....more
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