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iResQ is a well-established electronics repair company specializing in Apple products, including iPhones, iPads, MacBooks, and iMacs. They offer mail-in repair services across the United States, providing convenient solutions for customers needing device repairs. iResQ is an Apple Authorized Service Provider (AASP), ensuring high-quality repairs with genuine parts and certified technicians. Beyond Apple, they also service other electronic devices, priding themselves on quick turnaround times, transparent pricing, and excellent customer support. Their services cater to individuals and businesses looking for reliable and professional electronic device repair.
Serves as the central hub for all mail-in repairs, customer service operations, parts inventory, and administrative functions. All diagnostics, repairs, and shipping are managed from this facility.
The facility is equipped with specialized tools, anti-static environments, and diagnostic equipment for intricate electronics repair, particularly for Apple devices. It includes dedicated workstations for various repair types and secure storage for customer devices.
A technically-focused environment emphasizing precision, efficiency, and problem-solving to meet repair turnaround times and quality standards. Strong value placed on technical expertise and customer satisfaction.
As the core operational center, the Olathe headquarters is crucial for maintaining iResQ's service quality, repair efficiency, and its nationwide reach for mail-in repairs.
iResQ primarily serves customers within the United States through its mail-in repair service. While they may accept repairs from international customers willing to manage shipping and potential customs implications, their core operations and marketing are focused on the US market. They do not maintain physical international offices.
15346 S. Keeler St.
Olathe
KS
USA
No additional office locations available.
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As of April 2025, iResQ' leadership includes:
iResQ has been backed by several prominent investors over the years, including:
There is no publicly available information regarding executive new hires or exits at iResQ in the last 12 months. The leadership team appears to be stable.
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iResQ primarily utilizes general contact email addresses like 'service@iresq.com' for customer inquiries and support. For individual employee emails, while not publicly confirmed, common formats such as [first_initial][last]@iresq.com or [first].[last]@iresq.com may be in use. Direct contact with specific team members is typically initiated through their official customer service channels.
[first_initial][last]@iresq.com (e.g., jdoe@iresq.com) or [first].[last]@iresq.com (e.g., jane.doe@iresq.com) are common potential formats. The primary service email is service@iresq.com.
Format
service@iresq.com (verified service email); a speculative example for an individual could be bnelson@iresq.com
Example
70%
Success rate
iResQ Blog • April 10, 2023
iResQ published a blog post emphasizing the convenience, safety, and effectiveness of their mail-in repair services, detailing the process and benefits for customers needing electronics repair nationwide, especially for Apple devices....more
iResQ Blog • December 13, 2022
iResQ announced its successful recertification as an Apple Authorized Service Provider (AASP) for the year 2023. This underscores their ongoing commitment to providing high-quality repairs for Apple devices using genuine parts and adhering to Apple's stringent standards and certified technician requirements....more
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