What Does IR Do?

Total employees887
HeadquartersNorth Sydney
Founded1988

IR (Integrated Research) is a global leader in providing performance monitoring, diagnostics, and analytics solutions for critical IT infrastructure, payments, and communication ecosystems. Founded in 1988 and headquartered in Sydney, Australia, IR helps organizations worldwide ensure business continuity and deliver brilliant customer experiences. Their solutions, including the Prognosis suite, offer real-time insights and troubleshooting capabilities for complex, multi-vendor environments across unified communications (UC), contact centers, and transaction processing networks. IR serves a diverse client base, including many Fortune 500 companies, in sectors such as financial services, telecommunications, healthcare, and government.

Where Is IR's Headquarters?

HQ Function

The global headquarters houses key corporate functions, including executive leadership, global strategy, research and development (R&D) leadership, finance, and marketing operations.

Notable Features:

Situated in a prominent commercial building in the North Sydney business district, offering modern office facilities designed to foster collaboration and innovation.

Work Culture:

IR cultivates a work culture focused on innovation, customer success, and collaboration. Employees are encouraged to solve complex problems and contribute to a global team environment.

HQ Significance:

The Sydney headquarters is pivotal for IR's global operations, serving as the central hub for strategic decision-making, product innovation, and coordinating activities across its international offices.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect IR's core values of customer focus, innovation, integrity, teamwork, and high performance.

Location:

IR operates globally with offices in Australia, the Americas (USA), Europe (UK, Germany), and Asia (Singapore). The company supports customers in over 60 countries, providing sales, technical support, R&D, and professional services for its performance management solutions across diverse industries worldwide. This widespread presence enables IR to offer localized support and address the specific needs of its international clientele.

Street Address:

Level 9, 100 Pacific Highway

City:

North Sydney

State/Province:

NSW

Country:

Australia

Where Else Does IR Operate Around the World?

Denver, Colorado, USA

Address: 7979 E Tufts Ave, Suite 700, Denver, CO 80237, USA

Strategic location to support and expand IR's presence in the North American market, providing localized expertise and services.

London, United Kingdom

Address: 2 Minster Court, Mincing Lane, London, EC3R 7BB, UK

Key center for engaging with European clients, particularly in the financial services and telecommunications sectors, and driving growth in the EMEA region.

Singapore

Address: 6 Raffles Quay, #16-01, Singapore 048580

Supports IR's growth in the dynamic Asian markets, providing a local presence for multinational corporations and regional enterprises.

Buying Intent Signals for IR

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading IR? Meet the Executive Team

As of April 2025, IR' leadership includes:

John Ruthven - Chief Executive Officer & Managing Director
Peter Adams - Chief Financial Officer
John Dunne - Chief Technology Officer
Kevin Ryder - Chief Marketing & Product Officer
Jason Barker - Chief Operating Officer
Matt Glasner - Chief Commercial Officer

Who's Investing in IR?

IR has been backed by several prominent investors over the years, including:

IR is a publicly traded company on the Australian Securities Exchange (ASX: IRI).
Key shareholders typically include institutional investors and nominee companies.
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED (as a major nominee)
J P MORGAN NOMINEES AUSTRALIA PTY LIMITED (as a major nominee)
CITICORP NOMINEES PTY LIMITED (as a major nominee)

What Leadership Changes Has IR Seen Recently?

Hire2
Exits0

In the past 12 months, IR has strengthened its leadership team with key appointments, including a new Chief Commercial Officer and a Non-Executive Director, to support its strategic growth initiatives. No major executive departures have been publicly announced.

New Appointments:

Matt Glasner, Matt Glasner appointed as new Chief Commercial Officer, responsible for driving global sales and commercial strategy.
Katrina Small, Katrina Small joined the Board of Directors, enhancing governance and strategic oversight with her expertise.

What Technology (Tech Stack) Is Used byIR?

Discover the tools IR uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

IR Email Formats and Examples

IR (Integrated Research) likely utilizes common corporate email formats. While the exact structure can vary, typical patterns include combinations of first name, last name, and initials.

Common formats include [firstinitial][lastname]@ir.com (e.g., jsmith@ir.com) or [firstname].[lastname]@ir.com (e.g., john.smith@ir.com).

Format

jruthven@ir.com

Example

85%

Success rate

What's the Latest News About IR?

IR Website (ASX Announcement)February 28, 2024

IR Announces FY24 Half Year Results

IR reported its financial results for the half-year ending December 31, 2023, highlighting resilient performance and progress on its strategic initiatives, including growth in its cloud and hybrid solutions....more

IR Website (News)February 1, 2024

IR Appoints Matt Glasner as Chief Commercial Officer

IR announced the appointment of Matt Glasner to the role of Chief Commercial Officer (CCO), tasked with leading the company's global sales organization and driving its go-to-market strategy....more

IR Website (ASX Announcement)October 26, 2023

IR Demonstrates Strong Growth in Cloud Solutions at AGM

At its Annual General Meeting, IR highlighted significant growth in its cloud-based offerings and reiterated its focus on innovation to meet evolving customer needs in UC and payments monitoring....more

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