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IR (Integrated Research) is a global leader in providing performance monitoring, diagnostics, and analytics solutions for critical IT infrastructure, payments, and communication ecosystems. Founded in 1988 and headquartered in Sydney, Australia, IR helps organizations worldwide ensure business continuity and deliver brilliant customer experiences. Their solutions, including the Prognosis suite, offer real-time insights and troubleshooting capabilities for complex, multi-vendor environments across unified communications (UC), contact centers, and transaction processing networks. IR serves a diverse client base, including many Fortune 500 companies, in sectors such as financial services, telecommunications, healthcare, and government.
The global headquarters houses key corporate functions, including executive leadership, global strategy, research and development (R&D) leadership, finance, and marketing operations.
Situated in a prominent commercial building in the North Sydney business district, offering modern office facilities designed to foster collaboration and innovation.
IR cultivates a work culture focused on innovation, customer success, and collaboration. Employees are encouraged to solve complex problems and contribute to a global team environment.
The Sydney headquarters is pivotal for IR's global operations, serving as the central hub for strategic decision-making, product innovation, and coordinating activities across its international offices.
IR operates globally with offices in Australia, the Americas (USA), Europe (UK, Germany), and Asia (Singapore). The company supports customers in over 60 countries, providing sales, technical support, R&D, and professional services for its performance management solutions across diverse industries worldwide. This widespread presence enables IR to offer localized support and address the specific needs of its international clientele.
Level 9, 100 Pacific Highway
North Sydney
NSW
Australia
Address: 7979 E Tufts Ave, Suite 700, Denver, CO 80237, USA
Strategic location to support and expand IR's presence in the North American market, providing localized expertise and services.
Address: 2 Minster Court, Mincing Lane, London, EC3R 7BB, UK
Key center for engaging with European clients, particularly in the financial services and telecommunications sectors, and driving growth in the EMEA region.
Address: 6 Raffles Quay, #16-01, Singapore 048580
Supports IR's growth in the dynamic Asian markets, providing a local presence for multinational corporations and regional enterprises.
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As of April 2025, IR' leadership includes:
IR has been backed by several prominent investors over the years, including:
In the past 12 months, IR has strengthened its leadership team with key appointments, including a new Chief Commercial Officer and a Non-Executive Director, to support its strategic growth initiatives. No major executive departures have been publicly announced.
Discover the tools IR uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
IR (Integrated Research) likely utilizes common corporate email formats. While the exact structure can vary, typical patterns include combinations of first name, last name, and initials.
Common formats include [firstinitial][lastname]@ir.com (e.g., jsmith@ir.com) or [firstname].[lastname]@ir.com (e.g., john.smith@ir.com).
Format
jruthven@ir.com
Example
85%
Success rate
IR Website (ASX Announcement) • February 28, 2024
IR reported its financial results for the half-year ending December 31, 2023, highlighting resilient performance and progress on its strategic initiatives, including growth in its cloud and hybrid solutions....more
IR Website (News) • February 1, 2024
IR announced the appointment of Matt Glasner to the role of Chief Commercial Officer (CCO), tasked with leading the company's global sales organization and driving its go-to-market strategy....more
IR Website (ASX Announcement) • October 26, 2023
At its Annual General Meeting, IR highlighted significant growth in its cloud-based offerings and reiterated its focus on innovation to meet evolving customer needs in UC and payments monitoring....more
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