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iQor is a global managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions. With a focus on creating amazing customer experiences, iQor offers a comprehensive suite of services including customer care, technical support, accounts receivable management, and data-driven analytics. The company serves diverse industries such as telecommunications, retail, technology, healthcare, and finance, leveraging its global footprint and a large, skilled workforce to deliver value and operational excellence to its clients.
Serves as the central hub for iQor's global operations, strategic planning, corporate governance, finance, human resources, legal, IT, and executive leadership.
Modern office building within a corporate park, designed to facilitate collaboration and equipped with advanced technology infrastructure to support its global network.
The HQ fosters a dynamic and results-oriented work culture centered on iQor's 'Q-Values' (Quality, Integrity, Performance, Innovation, and Open Communication). There is an emphasis on employee development, teamwork, and delivering exceptional customer experiences.
The St. Petersburg headquarters is crucial for steering iQor's worldwide service delivery strategy, innovating customer solutions, managing its extensive global workforce, and ensuring corporate compliance and financial oversight.
iQor maintains a significant global presence with strategically located contact centers and operational hubs across North America (USA, Canada, Mexico), Latin America (Trinidad and Tobago, Colombia), Europe (Poland, United Kingdom), and Asia (Philippines, India). This expansive network allows iQor to provide multilingual customer care, technical support, revenue generation services, customer retention programs, and advanced data analytics to a diverse international client base across various industries.
Two Concourse Way
St. Petersburg
Florida
USA
Address: Berthaphil Compound III, Jose Abad Santos Avenue, Clark Freeport Zone, Pampanga, Philippines
Strategically utilizes the Philippines' large, English-proficient talent pool and favorable BPO environment to offer high-quality, cost-effective services to North American and Asia-Pacific markets.
Address: Plot No. 20 & 21, Sector 135, Noida, Uttar Pradesh, India (Representative address for a major iQor India site)
Leverages India's vast IT and customer service talent, along with its robust infrastructure, to support global service delivery and technology-driven solutions.
Address: Tamana InTech Park, Wallerfield, Trinidad (Representative address for a major iQor Trinidad site)
Serves North American clients by offering close proximity, cultural affinity, and a skilled workforce for diverse customer interaction needs.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, iQor' leadership includes:
iQor has been backed by several prominent investors over the years, including:
The most prominent executive leadership change at iQor in the past year was the appointment of Chris Crowley as President and CEO, succeeding Gary Praznik.
Discover the tools iQor uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
iQor commonly utilizes standardized email formats for its employees. The most prevalent format is [first].[last]@iqor.com. Less frequently, [first_initial][last]@iqor.com might be used, though the former is more standard for corporate communication.
[first].[last]@iqor.com
Format
jane.doe@iqor.com
Example
85%
Success rate
iQor Press Release • August 1, 2023
iQor announced that its Board of Directors has appointed Chris Crowley as President and Chief Executive Officer, effective August 1, 2023. Mr. Crowley succeeds former CEO Gary Praznik, who will support Mr. Crowley through a transition period....more
PR Newswire / iQor News • March 28, 2023
iQor has been recognized by Frost & Sullivan with the 2023 Customer Value Leadership Award in the North American contact center outsourcing industry. The award highlights iQor's dedication to creating irresistible customer experiences through its digitally-enabled services and strong agent performance....more
iQor News • October 25, 2023
iQor announced it has received two awards from the Malaysian Business Review: the 2023 Best Call Center Award and the 2023 Best Customer Service Award. These accolades recognize iQor's excellence in providing superior customer experiences in Malaysia....more
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