Amelia, formerly IPsoft, is a global leader in Enterprise Conversational AI and Intelligent Process Automation. The company's flagship platform, Amelia, serves as a digital employee, interacting naturally with users to automate a wide range of business processes across various industries, including banking, healthcare, and telecommunications. Amelia aims to transform customer and employee experiences by delivering human-like interactions and automating complex tasks, driving efficiency and innovation for enterprises worldwide.
Serves as the central hub for executive leadership, global strategy, product development, and corporate operations, driving the company's vision in AI.
Located in a prominent building in Lower Manhattan with views of the New York Harbor and Statue of Liberty. The office space is modern and designed for collaboration and innovation.
A fast-paced, innovative, and collaborative environment focused on cutting-edge AI research and development. Employees are encouraged to experiment and contribute to transformative AI solutions.
The New York City headquarters places Amelia at the center of global finance, technology, and business, facilitating partnerships and access to top talent.
Amelia supports its global clientele through a network of offices and operational centers across North America, Europe, Asia Pacific, and India. Functions supported globally include sales, marketing, customer support, professional services, research and development, and solution deployment, ensuring comprehensive coverage and localized expertise for enterprises worldwide.
17 State Street, 10th Floor
New York
NY
USA
Address: Level 34, 25 Canada Square, Canary Wharf, London, E14 5LQ, United Kingdom
To expand Amelia's presence in the European market, provide localized support, and cater to the specific AI adoption needs of businesses in the region.
Address: Prestige Khoday Tower, 7th Floor, No.5, Raj Bhavan Road, Bengaluru – 560001, India
Leverages India's vast tech talent pool for innovation and provides critical support for Amelia's global operations and client deployments in the APAC region.
Address: Marunouchi Nijubashi Building 20F, 3-2-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
To cater to the advanced Japanese technology market, fostering partnerships and driving AI adoption in one of Asia's largest economies.
Address: Skyper Villa, Taunusanlage 1, 60329 Frankfurt am Main, Germany
Strengthens Amelia's footprint in the DACH region, providing localized expertise and support for digital transformation initiatives.
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As of April 2025, IPsoft' leadership includes:
IPsoft has been backed by several prominent investors over the years, including:
Amelia's executive team has shown stability in the past 12 months, with no major new hires or departures publicly announced. Key leadership appointments, such as the COO and CFO, were made in early 2023, strengthening the team for ongoing growth.
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Amelia primarily utilizes a standard corporate email format. The most common structure is 'firstname.lastname@amelia.com'. While other formats may exist within the organization, this is the predominant pattern for external communications.
firstname.lastname@amelia.com
Format
jane.doe@amelia.com
Example
85%
Success rate
Amelia.com (Press Release) • May 7, 2024
Amelia announced its recognition as a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. The report acknowledged Amelia for its strong vision, innovation roadmap, and market presence in the conversational AI space....more
Amelia.com (Press Release) • December 5, 2023
Amelia and Broadridge Financial Solutions announced a partnership to launch an AI-powered solution designed to streamline operations and enhance client service for broker-dealers by automating key processes....more
Amelia.com (Press Release) • September 19, 2023
Amelia announced the expansion of its digital employee platform, Amelia Integrated Platform, with new generative AI capabilities to enhance enterprise automation, providing more sophisticated and human-like user interactions....more
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