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IPI Group Limited is a leading digital transformation specialist focused on designing, delivering, and supporting innovative contact centre solutions. They empower businesses to enhance customer experience and operational efficiency through intelligent interactions, leveraging technologies such as AI, cloud, and automation. IPI helps organizations optimize their customer engagement strategies across various channels, ensuring seamless and effective communication.
Serves as the central hub for IPI Group's operations, strategic planning, and development of contact centre solutions. It houses key administrative, sales, and technical support teams.
Located in Thames Central, a modern business park known for its high-quality office spaces, amenities, and excellent transport links. Specific architectural details of IPI's unit are internal and not publicly highlighted.
IPI Group fosters a collaborative and innovative work culture, encouraging continuous learning and a customer-centric approach. Employees are empowered to develop cutting-edge solutions for clients.
The Slough headquarters is strategically positioned in a major UK business hub, facilitating access to talent, clients, and technology partners. It underscores IPI's commitment to growth and innovation in the UK market.
IPI Group primarily operates from its UK offices (Slough HQ, Manchester, London) and its support centre in the Philippines. This structure enables them to serve clients across the UK and provide global 24/7 support and managed services for their contact centre solutions. While direct office presence is concentrated, their solutions can be deployed and supported for clients internationally.
Thames Central, Hatfield Road
Slough
Berkshire
United Kingdom
Address: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, Manchester, M20 2YY
Provides a dedicated presence to serve a significant client base in the North of England and Scotland, offering localized support and account management.
Address: 8 Lloyd’s Avenue, London, EC3N 3EL
Facilitates strategic partnerships and client engagement within London's key business districts, particularly for financial services and large enterprises.
Address: [Specific street address not publicly listed, located in Makati City business district]
Leverages skilled talent in the Philippines to offer cost-effective, round-the-clock support and services, enhancing IPI's global service delivery capability.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, IPI Group' leadership includes:
IPI Group has been backed by several prominent investors over the years, including:
IPI Group appointed Dave Glasgow as its new Chief Financial Officer in October 2023, strengthening its executive leadership team. No other major C-suite departures have been publicly announced in the past 12 months.
Discover the tools IPI Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Based on publicly available data and common email patterns, IPI Group Limited most frequently uses the `first.last@ipi-group.co.uk` email format. This is estimated to be the primary convention, though other formats might exist for specific roles or legacy reasons.
first.last@ipi-group.co.uk
Format
jane.doe@ipi-group.co.uk
Example
76%
Success rate
ipi-group.co.uk • April 2, 2024
IPI has been named a Top Performer in the Spring 2024 Contact Center Outsourcing Customer Success Report by FeaturedCustomers. This recognition is based on authenticated B2B customer success content like case studies and reviews....more
Comms Business • October 10, 2023
IPI, a leading digital contact centre specialist, today announced the appointment of Dave Glasgow as its new Chief Financial Officer (CFO). Glasgow brings extensive financial leadership experience to IPI as it continues its growth trajectory....more
Comms Dealer • September 20, 2023
IPI has been named as a supplier on Crown Commercial Service’s (CCS) Network Services 3 (RM6116) framework. This allows IPI to offer its contact centre solutions to UK public sector organisations....more
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