What Does IPI Group Do?

Total employees14
HeadquartersSlough
Founded2004

IPI Group Limited is a leading digital transformation specialist focused on designing, delivering, and supporting innovative contact centre solutions. They empower businesses to enhance customer experience and operational efficiency through intelligent interactions, leveraging technologies such as AI, cloud, and automation. IPI helps organizations optimize their customer engagement strategies across various channels, ensuring seamless and effective communication.

Where Is IPI Group's Headquarters?

HQ Function

Serves as the central hub for IPI Group's operations, strategic planning, and development of contact centre solutions. It houses key administrative, sales, and technical support teams.

Notable Features:

Located in Thames Central, a modern business park known for its high-quality office spaces, amenities, and excellent transport links. Specific architectural details of IPI's unit are internal and not publicly highlighted.

Work Culture:

IPI Group fosters a collaborative and innovative work culture, encouraging continuous learning and a customer-centric approach. Employees are empowered to develop cutting-edge solutions for clients.

HQ Significance:

The Slough headquarters is strategically positioned in a major UK business hub, facilitating access to talent, clients, and technology partners. It underscores IPI's commitment to growth and innovation in the UK market.

Values Reflected in HQ: The modern and well-equipped office likely reflects IPI's values of innovation, efficiency, and providing a quality environment for its employees to deliver excellent service.

Location:

IPI Group primarily operates from its UK offices (Slough HQ, Manchester, London) and its support centre in the Philippines. This structure enables them to serve clients across the UK and provide global 24/7 support and managed services for their contact centre solutions. While direct office presence is concentrated, their solutions can be deployed and supported for clients internationally.

Street Address:

Thames Central, Hatfield Road

City:

Slough

State/Province:

Berkshire

Country:

United Kingdom

Where Else Does IPI Group Operate Around the World?

Manchester, Greater Manchester, United Kingdom

Address: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, Manchester, M20 2YY

Provides a dedicated presence to serve a significant client base in the North of England and Scotland, offering localized support and account management.

London, United Kingdom

Address: 8 Lloyd’s Avenue, London, EC3N 3EL

Facilitates strategic partnerships and client engagement within London's key business districts, particularly for financial services and large enterprises.

Makati City, Metro Manila, Philippines

Address: [Specific street address not publicly listed, located in Makati City business district]

Leverages skilled talent in the Philippines to offer cost-effective, round-the-clock support and services, enhancing IPI's global service delivery capability.

Buying Intent Signals for IPI Group

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading IPI Group? Meet the Executive Team

As of April 2025, IPI Group' leadership includes:

Sat Sanghera - Chief Executive Officer (CEO)
Dave Glasgow - Chief Financial Officer (CFO)
Lisa Fradin - Chief People Officer (CPO)
Tim Jalland - Chief Technology Officer (CTO)
Stephen Bates - Chief Customer Officer (CCO)
Mark O'Flaherty - Chief Sales Officer (CSO)

Who's Investing in IPI Group?

IPI Group has been backed by several prominent investors over the years, including:

Exponent Private Equity

What Leadership Changes Has IPI Group Seen Recently?

Hire1
Exits0

IPI Group appointed Dave Glasgow as its new Chief Financial Officer in October 2023, strengthening its executive leadership team. No other major C-suite departures have been publicly announced in the past 12 months.

New Appointments:

Dave Glasgow, Dave Glasgow appointed as new Chief Financial Officer.

What Technology (Tech Stack) Is Used byIPI Group?

Discover the tools IPI Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

IPI Group Email Formats and Examples

Based on publicly available data and common email patterns, IPI Group Limited most frequently uses the `first.last@ipi-group.co.uk` email format. This is estimated to be the primary convention, though other formats might exist for specific roles or legacy reasons.

first.last@ipi-group.co.uk

Format

jane.doe@ipi-group.co.uk

Example

76%

Success rate

What's the Latest News About IPI Group?

ipi-group.co.ukApril 2, 2024

IPI Group Recognised as Top Performer in Spring 2024 Contact Center Outsourcing Report

IPI has been named a Top Performer in the Spring 2024 Contact Center Outsourcing Customer Success Report by FeaturedCustomers. This recognition is based on authenticated B2B customer success content like case studies and reviews....more

Comms BusinessOctober 10, 2023

IPI Group Announces Dave Glasgow as New CFO

IPI, a leading digital contact centre specialist, today announced the appointment of Dave Glasgow as its new Chief Financial Officer (CFO). Glasgow brings extensive financial leadership experience to IPI as it continues its growth trajectory....more

Comms DealerSeptember 20, 2023

IPI Group secures place on new Network Services 3 framework (RM6116)

IPI has been named as a supplier on Crown Commercial Service’s (CCS) Network Services 3 (RM6116) framework. This allows IPI to offer its contact centre solutions to UK public sector organisations....more

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