What Does Intrum Do?

Total employees6759
HeadquartersNacka
FoundedN/A

Intrum is a market-leading credit management services group with a strong presence across Europe and beyond. The company assists businesses in managing credit risks, accelerating cash flow, and recovering outstanding debts. Their services encompass the entire credit lifecycle, from credit information and invoicing services to debt collection and portfolio investments. Intrum aims to help companies get paid and individuals get out of debt, contributing to a sound economy by ensuring businesses thrive and individuals can manage their financial obligations.

Where Is Intrum's Headquarters?

HQ Function

The headquarters houses key corporate functions including executive leadership, global strategy, financial oversight, risk management, technology development, and group-wide operational coordination.

Notable Features:

Modern office facilities located in a dynamic business area, designed to promote collaboration, efficiency, and embody Intrum's forward-thinking approach to credit management.

Work Culture:

Intrum's headquarters fosters a professional, ethical, and results-oriented work culture. It emphasizes teamwork, innovation, integrity, and a commitment to delivering effective solutions for clients and society.

HQ Significance:

As the nerve center of a leading global credit management company, the Nacka headquarters is crucial for directing Intrum's operations across more than 20 countries, driving strategic initiatives, and maintaining its market leadership.

Values Reflected in HQ: The headquarters' environment and operations mirror Intrum's core values: Empathy, Ethics, Dedication, and Solutions, ensuring a responsible and effective approach to credit management.

Location:

Intrum operates in over 20 countries, primarily across Europe, with a significant market share in many. Its global functions include comprehensive credit management services such as debt collection (both B2B and B2C), credit optimization tools, payment services, e-commerce solutions, and the strategic acquisition and management of non-performing loan (NPL) portfolios. This extensive network allows Intrum to support clients with international operations and manage cross-border debt effectively.

Street Address:

Sickla industriväg 6

City:

Nacka

State/Province:

Stockholm County

Country:

Sweden

Where Else Does Intrum Operate Around the World?

Madrid, Spain

Address: Calle Vía de los Poblados, 3, Edificio 1, planta 3ª, 28033 Madrid

This office plays a vital role in addressing the specific credit and debt challenges in Spain, leveraging local expertise while implementing Intrum's global best practices to support Spanish businesses and consumers.

London, United Kingdom

Address: The Omnibus Building, Lesbourne Road, Reigate, Surrey, RH2 7JP

Focuses on the unique regulatory and economic landscape of the UK, offering tailored solutions for debt purchase, portfolio management, and collections, contributing significantly to Intrum's European footprint.

Buying Intent Signals for Intrum

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Intrum? Meet the Executive Team

As of April 2025, Intrum' leadership includes:

Andrés Rubio - President & CEO
Emil Folkesson - Interim Chief Financial Officer (CFO)
George Georgakopoulos - Chief Operating Officer (COO)
Anna Fall - Chief Brand & Communications Officer
Mohammed Salloum - Chief Information Officer (CIO) & Head of Group IT
Johan Brodin - Chief Risk Officer (CRO)

Who's Investing in Intrum?

Intrum has been backed by several prominent investors over the years, including:

Nordic Capital (via associated entities)
Carnegie Fonder
Swedbank Robur Fonder
AMF Pension & Fonder
The Vanguard Group

What Leadership Changes Has Intrum Seen Recently?

Hire1
Exits1

The most significant executive team change at Intrum in the last 12 months has been related to the Chief Financial Officer role, with Michael Ladurner stepping down and Emil Folkesson being appointed as interim CFO.

Departures

Michael Ladurner, Michael Ladurner departed his role as CFO following the Q1 2024 reporting period.

New Appointments:

Emil Folkesson, Emil Folkesson was appointed as interim CFO, taking over from Michael Ladurner.

What Technology (Tech Stack) Is Used byIntrum?

Discover the tools Intrum uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Intrum Email Formats and Examples

Intrum typically uses a standard corporate email format. The most common structure is combining the employee's first name and last name, separated by a dot, followed by @intrum.com. This format facilitates professional communication both internally and externally.

firstname.lastname@intrum.com

Format

john.doe@intrum.com

Example

85%

Success rate

What's the Latest News About Intrum?

Intrum.com (Press Release)April 25, 2024

Intrum Interim Report January-March 2024

Intrum released its Q1 2024 results, highlighting a stable development in servicing revenues and continued high activity in portfolio investments. The company emphasized its focus on operational efficiency and adapting to the macroeconomic climate....more

Intrum.com (Press Release)March 6, 2024

Changes in Intrum’s Group Management Team

Intrum announced that Michael Ladurner, Chief Financial Officer (CFO), had decided to leave the company. Emil Folkesson was appointed interim CFO, effective from May 7, 2024....more

Intrum.com (Press Release)February 7, 2024

Intrum Year-End Report January-December 2023

Intrum published its full-year results for 2023, detailing its financial performance, strategic progress, and outlook. The report emphasized the company's resilience and commitment to its transformation journey and market leadership....more

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