HQ Function

Serves as the central hub for corporate operations, software development, client services, and strategic decision-making for its global customer experience solutions.

Notable Features:

Located in a prominent business district in downtown Ottawa, offering modern office facilities. Specific architectural details are not widely publicized.

Work Culture:

Likely fosters a collaborative, innovative, and customer-focused environment, typical of tech companies in the CX space. Emphasis on data-driven insights and continuous improvement.

HQ Significance:

The Ottawa headquarters is significant as it anchors the company's Canadian roots and serves as the core for its North American and international operations, driving innovation in customer experience management.

Values Reflected in HQ: The choice of a professional office in a central business location likely reflects values of professionalism, accessibility, and a commitment to being a key player in the business community.

Location:

While headquartered in Canada with a U.S. presence, Intouch Insight supports clients globally through its technology platforms and service delivery. Their solutions, including mystery shopping, mobile forms, and CX analytics, are utilized by businesses in various countries to enhance customer experiences across different regions. They also leverage a geographically dispersed network of field auditors and mystery shoppers to serve clients in multiple countries.

Street Address:

251 Laurier Ave. W., Suite 800

City:

Ottawa

State/Province:

ON

Country:

Canada