Interserve
Interserve's Overview
Interserve PLC was a British multinational group of support services and construction companies. Headquartered in the UK, it operated in the public and private sectors in the United Kingdom and internationally. Its main activities included providing facilities management, construction, and equipment services (notably through its RMD Kwikform division). The company faced significant financial difficulties, leading to its entry into administration in March 2019. Its various divisions and contracts were subsequently sold off or transferred to new ownership. Key parts of the construction business were rebranded and continue as Tilbury Douglas, the support services arm was acquired by Mitie, and RMD Kwikform was sold to Altrad.
Where is Interserve's Headquarters?
HQ Function
Served as the central hub for strategic decision-making, corporate governance, financial management, human resources, and administrative support for Interserve's global operations prior to its administration.
Notable Features:
Ingenuity House was a modern, purpose-built office opened in 2016, designed to foster collaboration and achieve a BREEAM 'Excellent' sustainability rating. It featured open-plan workspaces and advanced facilities.
Work Culture:
The work culture at the HQ aimed to be collaborative and innovative, supporting the diverse range of services Interserve offered. During its final years, it likely experienced periods of high pressure due to the company's financial restructuring efforts and uncertainty.
HQ Significance:
Ingenuity House symbolized an intended new chapter and investment in Interserve's future at the time of its opening, consolidating several West Midlands offices. Its short tenure as HQ before administration also inadvertently marks it as a symbol of the company's rapid decline.
Values Reflected in HQ: The design aimed to reflect values such as innovation (as suggested by its name 'Ingenuity'), collaboration through its open design, and sustainability with its BREEAM target.
Location:
Prior to its administration in 2019, Interserve had a significant international presence, particularly in the Middle East (including UAE, Qatar, Oman, Saudi Arabia). It also undertook projects or had operations in regions like Australasia, the Americas, and other parts of Europe. Functions supported globally included large-scale construction, facilities management, and specialized equipment services, notably through its RMD Kwikform division, which had a wide international footprint.
Street Address:
Ingenuity House, Elmdon Trading Estate, Bickenhill Lane
City:
Birmingham
State/Province:
West Midlands
Country:
United Kingdom
Interserve's Global Presence
Various, United Kingdom
Address: Multiple regional offices throughout the UK (e.g., London, Manchester, Glasgow, Bristol). Specific addresses are historical and no longer active under Interserve.
To deliver Interserve's diverse services portfolio locally, manage regional client relationships, and oversee site-specific operations within its construction, support services (Citizen Services, Support Services), and equipment services (RMDK) divisions across various UK regions.
Middle East (e.g., Dubai, UAE; Doha, Qatar; Muscat, Oman)
Address: Various project and regional offices across key Middle Eastern countries. These are historical Interserve locations; RMDK continues under Altrad in some regions.
To capitalize on major growth and investment opportunities in the Middle Eastern market, delivering specialized construction and equipment services, and managing complex, high-value international contracts. These offices were historically crucial for Interserve's international division's profitability and reputation.
Buying Intent Signals for Interserve
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Executive Team of Interserve
As of April 2025, Interserve' leadership includes:
Investors of Interserve
Interserve has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The 12 months leading to Interserve's administration in March 2019 were marked by critical leadership appointments and changes as the company intensely battled financial distress. This included the appointment of a new permanent CFO and a new Chairman with restructuring experience, alongside the departure of the previous Chairman, reflecting the urgent efforts to salvage the business.
Departures
New Appointments:
Technology (Tech Stack) used by Interserve
Discover the tools Interserve uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Interserve Email Formats and Examples
Interserve commonly used standard corporate email formats, primarily combining first name and last name, or first initial and last name, with their domain '@interserve.com'. As the company is no longer operational in its original form, these email addresses are defunct.
firstname.lastname@interserve.com or finitiallastname@interserve.com
Format
john.doe@interserve.com
Example
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Success rate
News and media
BBC News • March 15, 2019
Interserve collapses into administration
UK government contractor and construction giant Interserve went into administration after shareholders rejected a rescue plan. The move aimed to allow the company to continue trading and ensure service continuity while a longer-term solution was sought for its businesses....more
Mitie Group PLC • November 30, 2020
Mitie completes acquisition of Interserve's Facilities Management business
Mitie Group plc announced the successful completion of its acquisition of Interserve Facilities Management. This strategic acquisition significantly expanded Mitie's scale and capabilities in the UK facilities management sector....more
Construction News • March 2, 2021
Interserve Construction rebrands as Tilbury Douglas
Interserve's construction division, which was ring-fenced from the administration of Interserve Plc and continued to operate, was officially rebranded as Tilbury Douglas, reviving a historic name in the UK construction industry and marking a new chapter for the business....more
Altrad Group • October 12, 2021
Altrad Group completes the acquisition of RMD Kwikform from Interserve
The Altrad Group announced the completion of its acquisition of RMD Kwikform, Interserve's profitable equipment services division. RMD Kwikform is a global leader in formwork, falsework, and shoring solutions....more
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