IntelliShop is a customer experience measurement company dedicated to helping businesses improve service, quality, and overall customer satisfaction. They specialize in mystery shopping programs, customer satisfaction surveys, compliance audits, and competitive analysis, leveraging a vast network of evaluators and advanced analytics platforms to deliver actionable insights. Their services cater to a wide range of industries, enabling clients to understand customer perceptions, optimize operations, and enhance brand loyalty.
Serves as the primary center for strategic leadership, operational management, client services, technology development, and coordination of their North American and global mystery shopping network.
Modern office facility designed to support a collaborative work environment and house their core technological infrastructure for data analysis and program management.
IntelliShop fosters a customer-centric and results-driven work culture, emphasizing data accuracy, insightful reporting, and collaborative problem-solving to meet client needs.
The Perrysburg headquarters is significant as it centralizes IntelliShop's core decision-making and operational teams, enabling efficient management of their extensive field operations and client projects.
IntelliShop supports customer experience measurement programs globally, leveraging a vast network of mystery shoppers, auditors, and data collectors in numerous countries. Their technology platform enables them to manage projects and deliver insights across different regions, languages, and cultural contexts, serving multinational clients.
26555 Golden Drive, Suite 100
Perrysburg
OH
USA
Address: N/A (Distributed Network)
To provide on-the-ground data collection, mystery shopping services, and compliance audits across diverse geographic markets, ensuring localized insights for clients.
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As of April 2025, IntelliShop' leadership includes:
IntelliShop has been backed by several prominent investors over the years, including:
No major public announcements regarding executive new hires or exits at IntelliShop have been identified in the last 12 months. The leadership team appears stable based on publicly available information.
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IntelliShop likely uses common corporate email formats. Based on patterns observed with similar companies and executive contact information, the most probable format is [first_initial][last]@intellishop.com.
[first_initial][last]@intellishop.com
Format
rwelty@intellishop.com
Example
80%
Success rate
IntelliShop Blog • May 16, 2024
IntelliShop published a blog post discussing effective strategies for hotels to build and maintain guest loyalty. The article explores key drivers of customer satisfaction in the hospitality sector and how data-driven insights can enhance the guest experience, leading to repeat business and positive advocacy....more
IntelliShop Blog • April 24, 2024
This blog post from IntelliShop delves into the evolving landscape of customer experience (CX), highlighting the transformative roles of Artificial Intelligence (AI) and personalization. It discusses how businesses can leverage these technologies to create more meaningful and tailored customer interactions....more
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