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IntelliShop's Overview

Total employees103
HeadquartersPerrysburg
Founded1999

IntelliShop is a customer experience measurement company dedicated to helping businesses improve service, quality, and overall customer satisfaction. They specialize in mystery shopping programs, customer satisfaction surveys, compliance audits, and competitive analysis, leveraging a vast network of evaluators and advanced analytics platforms to deliver actionable insights. Their services cater to a wide range of industries, enabling clients to understand customer perceptions, optimize operations, and enhance brand loyalty.

Where is IntelliShop's Headquarters?

HQ Function

Serves as the primary center for strategic leadership, operational management, client services, technology development, and coordination of their North American and global mystery shopping network.

Notable Features:

Modern office facility designed to support a collaborative work environment and house their core technological infrastructure for data analysis and program management.

Work Culture:

IntelliShop fosters a customer-centric and results-driven work culture, emphasizing data accuracy, insightful reporting, and collaborative problem-solving to meet client needs.

HQ Significance:

The Perrysburg headquarters is significant as it centralizes IntelliShop's core decision-making and operational teams, enabling efficient management of their extensive field operations and client projects.

Values Reflected in HQ: The headquarters likely reflects IntelliShop's commitment to professionalism, efficiency, technological advancement, and delivering high-quality insights to their clients.

Location:

IntelliShop supports customer experience measurement programs globally, leveraging a vast network of mystery shoppers, auditors, and data collectors in numerous countries. Their technology platform enables them to manage projects and deliver insights across different regions, languages, and cultural contexts, serving multinational clients.

Street Address:

26555 Golden Drive, Suite 100

City:

Perrysburg

State/Province:

OH

Country:

USA

IntelliShop's Global Presence

Nationwide & Global Field Operations (Remote/Distributed)

Address: N/A (Distributed Network)

To provide on-the-ground data collection, mystery shopping services, and compliance audits across diverse geographic markets, ensuring localized insights for clients.

Buying Intent Signals for IntelliShop

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of IntelliShop

As of April 2025, IntelliShop' leadership includes:

Ron Welty - Founder & CEO
Karen Scott - Chief Operating Officer
Jessica Large - Vice President, Client Services
Marna Optimist - Vice President, Program Operations

Investors of IntelliShop

IntelliShop has been backed by several prominent investors over the years, including:

IntelliShop is a privately held company.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

No major public announcements regarding executive new hires or exits at IntelliShop have been identified in the last 12 months. The leadership team appears stable based on publicly available information.

Technology (Tech Stack) used by IntelliShop

Discover the tools IntelliShop uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

IntelliShop Email Formats and Examples

IntelliShop likely uses common corporate email formats. Based on patterns observed with similar companies and executive contact information, the most probable format is [first_initial][last]@intellishop.com.

[first_initial][last]@intellishop.com

Format

rwelty@intellishop.com

Example

80%

Success rate

News and media

IntelliShop BlogMay 16, 2024

IntelliShop Blog: Decoding Guest Loyalty: Strategies for Lasting Hotel Customer Relationships

IntelliShop published a blog post discussing effective strategies for hotels to build and maintain guest loyalty. The article explores key drivers of customer satisfaction in the hospitality sector and how data-driven insights can enhance the guest experience, leading to repeat business and positive advocacy....more

IntelliShop BlogApril 24, 2024

IntelliShop Blog: The Future of Customer Experience: AI and Personalization

This blog post from IntelliShop delves into the evolving landscape of customer experience (CX), highlighting the transformative roles of Artificial Intelligence (AI) and personalization. It discusses how businesses can leverage these technologies to create more meaningful and tailored customer interactions....more

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