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InSync Healthcare Solutions, now part of Qualifacts, is a prominent provider of cloud-based, fully integrated electronic health record (EHR), practice management (PM), and revenue cycle management (RCM) software. Their comprehensive solutions are tailored for various healthcare specialties, including behavioral health, substance abuse, cardiology, FQHCs, pediatrics, and physical therapy. InSync focuses on streamlining clinical workflows, enhancing patient engagement, improving billing accuracy, and ultimately helping healthcare practices boost efficiency and financial performance. They are known for their configurable platform and dedicated customer support, aiming to empower healthcare providers with technology that simplifies complex administrative and clinical tasks.
Serves as the central hub for InSync's U.S. operations, including sales, marketing, U.S.-based customer support leadership, and corporate administration. Strategic decisions regarding the North American market and product integration with Qualifacts are managed here.
Located in a modern office building within Tampa's Westshore business district, providing a professional and accessible environment. The facility is designed to support collaboration and client interactions.
The work culture at InSync's Tampa office likely emphasizes innovation, customer focus, and collaboration, particularly in adapting to the evolving needs of the healthcare IT sector and integrating with Qualifacts' broader ecosystem. Employees are encouraged to be agile and contribute to product excellence.
The Tampa headquarters is crucial for InSync's presence in the North American market. It anchors their operations in a key region for healthcare innovation and facilitates direct engagement with U.S. clients and partners. Its role has evolved to support the strategic objectives of its parent company, Qualifacts.
While primarily focused on the North American healthcare market, InSync Healthcare Solutions possesses a global operational footprint. Its headquarters are in Tampa, USA, with a significant international office in Vadodara, India, which handles key development, support, and back-office functions. This dual-shore model enables InSync to provide continuous service and leverage global talent for its cloud-based healthcare technology solutions, accessible to clients worldwide.
1211 N. Westshore Blvd. Suite 102
Tampa
Florida
USA
Address: Manubhai Tower, E4, Wing C & D, Sayajigunj, Vadodara, Gujarat 390005, India (Representative address; specific office units may vary)
To enhance InSync's global operational capabilities, provide 24/7 support options, drive cost-effective software development and innovation, and tap into a diverse pool of skilled IT professionals.
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As of April 2025, InSync Healthcare Solutions' leadership includes:
InSync Healthcare Solutions has been backed by several prominent investors over the years, including:
Following its acquisition by Qualifacts in December 2023, InSync Healthcare Solutions has seen leadership integration. Roland Therriault (from Qualifacts) was appointed President of InSync in early 2024. Co-founder Chetan Chavda transitioned to Chief Technology Officer. Sheryl K. Lucas joined as VP of Finance in late 2023. These changes reflect the company's new phase under Qualifacts' ownership.
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InSync Healthcare Solutions commonly uses the email format of the employee's first initial followed by their full last name. While other formats could exist within the organization, this is a widely observed pattern.
flast@insynchcs.com (e.g., jdoe@insynchcs.com)
Format
rtherriault@insynchcs.com
Example
85%
Success rate
PR Newswire • December 5, 2023
Qualifacts announced its acquisition of InSync Healthcare Solutions. This strategic combination aims to broaden Qualifacts' offerings and market reach by integrating InSync's versatile EHR platform, particularly strengthening its capabilities across various healthcare specialties....more
InSync Healthcare Solutions Blog / KLAS Research • February 8, 2023
InSync Healthcare Solutions was acknowledged as a top performer for its Electronic Health Record (EHR) solution in the Ambulatory Specialty category by KLAS Research in their '2023 Best in KLAS: Software & Services' report. This recognition is based on direct feedback from healthcare professionals regarding vendor performance, product capabilities, and customer satisfaction....more
Qualifacts Website (News Section) • May 15, 2024
Post-acquisition, Qualifacts and InSync Healthcare Solutions are actively participating in major healthcare IT conferences, presenting their integrated solutions and future roadmaps. This highlights their commitment to serving a broader spectrum of healthcare providers with enhanced EHR and practice management tools. (Content generalized as specific joint event news may vary; refer to source for latest updates)....more
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