IAA
IAA's Overview
Insurance Auto Auctions (IAA), a Ritchie Bros. Auctioneers (RBA) company, is a leading global digital marketplace connecting vehicle buyers and sellers. IAA specializes in lightly damaged, salvaged, and clear-title vehicles, including cars, trucks, SUVs, motorcycles, and heavy equipment. They provide a comprehensive suite of services to a broad range of sellers such as insurance companies, dealerships, fleet lease and rental car companies, and charities, encompassing vehicle remarketing, data analytics, and logistics solutions.
Where is IAA's Headquarters?
HQ Function
The headquarters houses central administrative functions, strategic planning, technology development, marketing, finance, and executive leadership for IAA's global activities.
Notable Features:
Situated within the Westbrook Corporate Center, a prominent Class A office complex known for its modern amenities, expansive campus, and accessibility in the Chicago metropolitan area.
Work Culture:
IAA's headquarters cultivates a dynamic, technology-driven, and innovative work environment. It emphasizes collaboration, customer-centricity, and continuous improvement in the digital auction space, reflecting its role as a market leader.
HQ Significance:
The Westchester headquarters is pivotal as it anchors IAA's extensive network of over 210 auction locations and drives its technological advancements in the automotive remarketing industry. It is the core for strategic decision-making and operational oversight.
Values Reflected in HQ: The headquarters' location in a significant business hub and its contemporary facilities mirror IAA's commitment to professionalism, technological leadership, operational excellence, and its status as a major industry player.
Location:
IAA primarily operates physical auction facilities in the United States and Canada (as Impact Auto Auctions). Through its acquisition of SYNETIQ, it established a significant operational footprint in the United Kingdom. Beyond these core operational countries, IAA's advanced digital auction platform attracts registered buyers from over 170 countries worldwide. The company supports its global buyer base with multi-lingual support, international bidding capabilities, and assistance with payment and transportation logistics, making it a truly global player in the damaged and used vehicle marketplace.
Street Address:
Two Westbrook Corporate Center, 10th Floor
City:
Westchester
State/Province:
IL
Country:
USA
IAA's Global Presence
Anaheim, CA, USA
Address: 1100 S. Red Gum St., Anaheim, CA 92806, USA
Serves the densely populated Southern California region, a key automotive market with significant salvage and used vehicle turnover, providing critical remarketing services.
Whitchurch-Stouffville, ON, Canada
Address: c/o Impact Auto Auctions, 5600 Goudie Crt, Whitchurch-Stouffville, ON L4A 3L2, Canada
Supports the Greater Toronto Area and surrounding Ontario markets, which are crucial for the Canadian automotive industry, providing localized auction and vehicle processing services.
Doncaster, South Yorkshire, UK
Address: c/o SYNETIQ, Bentley Moor Lane, Adwick-le-Street, Doncaster, DN6 7BD, UK
Provides comprehensive vehicle remarketing and recycling solutions for the UK insurance and automotive industries, leveraging SYNETIQ's established network, advanced recycling capabilities, and sustainability focus.
Buying Intent Signals for IAA
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of IAA
As of April 2025, IAA' leadership includes:
Investors of IAA
IAA has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The period following IAA's acquisition by Ritchie Bros. in March 2023 involved significant leadership integration. Key former IAA executives transitioned out, while Ritchie Bros. made strategic appointments to its leadership team to guide the combined entity, including the IAA segment.
Departures
New Appointments:
Technology (Tech Stack) used by IAA
Discover the tools IAA uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
IAA Email Formats and Examples
IAA, and by extension its employees integrated within Ritchie Bros., commonly uses email formats such as `first.last@iaai.com` or `firstinitialLast@iaai.com`. For communications related to Ritchie Bros., formats like `flast@ritchiebros.com` may also be encountered. The `iaai.com` domain remains active for many existing systems and communications.
`first.last@iaai.com` or `[first_initial][last]@iaai.com`
Format
jane.doe@iaai.com
Example
85%
Success rate
News and media
Ritchie Bros. Investor Relations • May 8, 2024
Ritchie Bros. Highlights IAA Segment Performance in Q1 2024 Results
Ritchie Bros. announced its first-quarter 2024 financial results, noting strong performance and contributions from its IAA segment. The report detailed growth in gross transaction value (GTV) and service revenue from IAA, underscoring successful integration efforts and sustained market demand for IAA's vehicle remarketing services....more
SYNETIQ Official Website • October 13, 2023
SYNETIQ (an IAA Company) Wins 'AFV Converter of the Year' Award
SYNETIQ, an IAA company and a UK leader in integrated vehicle salvage and recycling, announced it won the 'Alternative Fuel Vehicle (AFV) Converter of the Year' award at the 2023 Commercial Fleet Awards. The award recognizes SYNETIQ's industry-leading expertise in safely handling, dismantling, and recycling electric vehicles and other AFVs....more
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