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Infosys BPM's Overview

Total employees41430
HeadquartersBengaluru
Founded

Infosys BPM, the business process management subsidiary of Infosys (NSE, BSE, NYSE: INFY), was established in April 2002. Infosys BPM provides end-to-end transformative Digital BPM services and solutions. It empowers global enterprises to drive operational excellence, customer delight, and competitive advantage by leveraging intelligent automation, artificial intelligence, analytics, and a design-thinking-led approach. Partnering with clients across diverse industries like financial services, healthcare, retail, and manufacturing, Infosys BPM co-creates innovative solutions to reimagine business processes, enhance efficiency, and achieve superior business outcomes. Their comprehensive suite of services spans customer service, finance and accounting, human resources, sales and fulfillment, and industry-specific operations.

Where is Infosys BPM's Headquarters?

HQ Function

Serves as the primary strategic and operational hub for Infosys BPM's global activities, including executive leadership, corporate governance, innovation centers, and oversight of global service delivery.

Notable Features:

Located within the expansive Infosys Bengaluru campus, renowned for its sustainable architecture, state-of-the-art infrastructure, lush green spaces, and comprehensive employee amenities including advanced training facilities, food courts, and recreational zones.

Work Culture:

The work culture at the Bengaluru headquarters fosters innovation, continuous learning, collaboration, and a strong client-centric focus. It's a dynamic environment promoting diversity, inclusion, and providing opportunities for professional growth on global projects.

HQ Significance:

The Bengaluru HQ is pivotal as it anchors Infosys BPM's global strategy, drives technological innovation in BPM, and leverages India's vast IT talent pool. Its location in India's Silicon Valley is crucial for staying at the forefront of technological advancements and best practices.

Values Reflected in HQ: The headquarters embodies Infosys' core values (C-LIFE: Client Value, Leadership by Example, Integrity and Transparency, Fairness, Excellence) through its commitment to sustainability, employee well-being, cutting-edge technology, and fostering an environment of excellence.

Location:

Infosys BPM boasts a significant global footprint with over 42 delivery centers spanning Asia, Americas, Europe, and Australia. This extensive network enables the company to offer 'follow-the-sun' support and services in more than 25 languages. Globally, Infosys BPM supports a multitude of functions including customer experience transformation, finance and accounting, human resources outsourcing, legal process management, procurement and supply chain optimization, data analytics, intelligent automation, and bespoke industry-specific process solutions. Their 'Global Hybrid Delivery Model' strategically combines onshore, nearshore, and offshore resources to deliver optimal value, agility, and resilience to clients worldwide.

Street Address:

Plot No. 44 & 97A, Infosys Limited, Electronics City, Hosur Road

City:

Bengaluru

State/Province:

Karnataka

Country:

India

Infosys BPM's Global Presence

Lodz, Poland

Address: Infosys BPM Poland Sp. z o.o., Pomorska 106A, 91-402 Łódź, Poland

Serves as a strategic hub for Infosys BPM in Europe, providing access to a skilled multilingual talent pool, ensuring GDPR compliance, and facilitating closer collaboration with European clients.

Richardson, Texas, USA

Address: 3200 E Renner Rd, Richardson, TX 75082, USA (Infosys Campus)

Strengthens Infosys BPM's presence in the North American market, offering onshore and nearshore capabilities, fostering client partnerships, and tapping into local tech talent.

Pune, Maharashtra, India

Address: Plot No. 1, Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057, India (Infosys Campus)

Acts as a critical component of Infosys BPM's global delivery network, providing skilled resources, cost efficiencies, and round-the-clock support for international operations.

Buying Intent Signals for Infosys BPM

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Infosys BPM

As of April 2025, Infosys BPM' leadership includes:

Anantha Radhakrishnan - Chief Executive Officer and Managing Director
Sunil Kumar Brown - Executive Vice President, Global Head – Sales & Marketing and SCM Practice
Satish H.C. - Executive Vice President, Global Head Service Delivery Transformation & Head of India Delivery Centers
Gopal D. K. - Executive Vice President and Global Head – F&A, HRO and L&D Service Lines

Investors of Infosys BPM

Infosys BPM has been backed by several prominent investors over the years, including:

Infosys Limited (Parent Company)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Infosys BPM's core executive leadership team has maintained stability over the past 12 months, consistently driving strategic initiatives and operational excellence. No major C-level appointments or departures specifically within Infosys BPM's top executive team have been publicly highlighted in this period. The focus remains on continuity and leveraging existing leadership strengths for sustained growth.

Technology (Tech Stack) used by Infosys BPM

Discover the tools Infosys BPM uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Infosys BPM Email Formats and Examples

Infosys BPM, as a subsidiary of Infosys, primarily uses email formats consistent with the parent company. The most common and reliable format is [First Name]_[Last Name]@infosys.com. While other variations might exist in isolated cases, this pattern has the highest probability of success for reaching personnel.

firstname_lastname@infosys.com

Format

john_smith@infosys.com

Example

90%

Success rate

News and media

NelsonHall / Infosys BPM NewsFebruary 15, 2024

Infosys BPM Named a Leader in NelsonHall's 2024 NEAT Evaluation for Customer Experience (CX) Services Transformation

Independent research firm NelsonHall recognized Infosys BPM as a 'Leader' in its 2024 NEAT vendor evaluation for CX Services Transformation. This acknowledgment highlights Infosys BPM's robust capabilities in delivering innovative and impactful customer experience solutions, driven by AI, analytics, and automation....more

Infosys BPM Press ReleaseOctober 24, 2023

Infosys BPM and NEORIS Announce Strategic Partnership to Offer Transformative Digital Solutions in Latin America

Infosys BPM entered into a strategic partnership with NEORIS, a global digital accelerator, to bolster digital transformation services for clients across Latin America. The collaboration aims to combine Infosys BPM's global process expertise with NEORIS's strong regional presence and digital capabilities....more

SSON Network / Infosys BPM NewsSeptember 20, 2023

Infosys BPM Wins 'Best-in-class Intelligent Automation Program' at SSON Impact Awards North America 2023

Infosys BPM was honored at the SSON Impact Awards North America 2023, securing the award for its 'Best-in-class Intelligent Automation Program'. This recognition underscores Infosys BPM's leadership and innovation in leveraging intelligent automation to deliver significant business value and operational efficiencies to its clients....more

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