HQ Function

The Akron headquarters serves as the nerve center for Infocision's corporate strategy, operations management, technological development, client relations, and administrative functions.

Notable Features:

The campus is a modern corporate facility designed to support extensive call center operations and foster a collaborative work environment. It is equipped with robust technological infrastructure necessary for high-volume communication services.

Work Culture:

Infocision promotes an employee-centric culture, amplified by its Employee Stock Ownership Plan (ESOP), which encourages a sense of ownership and dedication. The environment is typically dynamic and performance-driven, with emphasis on professional development and customer service excellence.

HQ Significance:

The Akron headquarters is pivotal as it represents the company's origins and its status as a major employer in Northeast Ohio. It underpins Infocision's extensive U.S. operations and its long-standing presence in the teleservices industry.

Values Reflected in HQ: The headquarters' design and operations likely reflect Infocision's core values such as commitment to clients, technological innovation, employee empowerment (through ESOP), and operational efficiency.

Location:

Infocision Management Corporation primarily operates within the United States, with multiple contact center locations strategically positioned in states like Ohio and West Virginia. While their physical offices are U.S.-based, their services, particularly in customer care, sales, and fundraising, support clients with national and, in some cases, international customer bases through advanced telecommunication systems. Their core strength lies in providing highly skilled, U.S.-based agent support rather than maintaining a widespread network of international physical offices.

Street Address:

3425 Medina Rd

City:

Akron

State/Province:

OH

Country:

USA