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Indiana Michigan Power (I&M), a key operating company of American Electric Power (AEP), is a public utility that delivers electricity to approximately 600,000 customers in northeastern and east-central Indiana and southwestern Michigan. I&M is dedicated to providing safe, reliable, and affordable energy, while increasingly focusing on a cleaner energy future. The company's diverse generation portfolio includes nuclear (Cook Nuclear Plant), coal, hydroelectric, wind, and solar resources. I&M actively invests in modernizing its electric grid, enhancing customer service technologies, and supporting community development in its service territories.
The headquarters houses key administrative, operational planning, customer support management, and engineering functions for Indiana Michigan Power, coordinating the delivery of electricity and strategic initiatives across its service area.
The Indiana Michigan Power Center is a significant office building in downtown Fort Wayne. Note: American Electric Power (AEP), I&M's parent company, announced in 2023 plans to sell this building and consolidate its Fort Wayne operations, including I&M personnel, into a new downtown location, anticipated by late 2025 or early 2026. The specific new location is yet to be finalized.
As an AEP company, the work culture at I&M emphasizes safety, operational excellence, customer focus, and a commitment to community engagement. There is an increasing focus on innovation and transitioning to sustainable energy practices.
The Fort Wayne headquarters is crucial for the strategic direction and operational oversight of I&M, ensuring reliable power supply and customer service for hundreds of thousands of residents and businesses in its bi-state service territory.
Indiana Michigan Power's operations are concentrated within the United States, specifically serving defined territories in the states of Indiana and Michigan. It does not have an international or global operational presence. As a subsidiary of American Electric Power (AEP), I&M benefits from the national scale and resources of its parent company, but its direct services, infrastructure, and community engagement are exclusively regional.
1 Quality_Center (Indiana Michigan Power Center)
Fort Wayne
Indiana
USA
Address: 420 S High St, Muncie, IN 47305
Ensures reliable electricity delivery and customer support for residential, commercial, and industrial customers in its designated central Indiana region, coordinating local crews and resources.
Address: 2425 Meadowbrook Rd, Benton Harbor, MI 49022
Supports the operational needs and customer service for I&M's service area in Southwestern Michigan, playing a vital role in maintaining power reliability and responding to local energy needs.
Address: One Cook Place, Bridgman, MI 49106
Provides a significant portion of the electricity distributed by I&M, ensuring a reliable power source for its entire service territory. It's a key asset in I&M's generation fleet.
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As of April 2025, Indiana Michigan Power' leadership includes:
Indiana Michigan Power has been backed by several prominent investors over the years, including:
Indiana Michigan Power experienced a key leadership change in its Distribution Operations in early 2024, reflecting strategic role transitions within the broader AEP organization.
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Indiana Michigan Power is an operating company of American Electric Power (AEP). Therefore, employee email addresses typically follow AEP's standardized corporate format. The most common structure is the first initial of the first name followed by the last name, at the aep.com domain. Variations may exist, but this is the primary format.
[firstinitial][lastname]@aep.com
Format
jdoe@aep.com (for an employee named Jane Doe)
Example
85%
Success rate
Indiana Michigan Power • May 1, 2024
Indiana Michigan Power (I&M) has submitted a proposal to the Indiana Utility Regulatory Commission (IURC) to adjust its rates. The company states these adjustments are necessary to support ongoing investments in grid modernization, the transition to cleaner energy sources, and improvements to the overall customer experience. If approved, the changes would lead to a moderate increase in average monthly bills for residential customers....more
Indiana Michigan Power • April 3, 2024
Following a series of severe storms that brought high winds and caused significant power outages across its service area in Indiana and Michigan, Indiana Michigan Power crews were mobilized for extensive damage assessment and power restoration efforts. The company provided regular updates to customers on the progress of restoring electricity....more
WANE 15 • February 27, 2024
Through the American Electric Power Foundation, Indiana Michigan Power distributed $50,000 in grants to several non-profit organizations in Northeast Indiana. These funds are aimed at supporting various community-focused initiatives, including education, human services, and local community development projects....more
Indiana Michigan Power • January 2, 2024
Indiana Michigan Power announced the appointment of Stephany (Steph) Hart as its new vice president of Distribution Operations, effective January 2. Hart succeeded Katie Lucas, who transitioned to President and COO of AEP Ohio. Hart brings extensive experience from within AEP to her new role at I&M....more
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