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InDemand Interpreting was a U.S.-based company dedicated to providing language access solutions, primarily for the healthcare industry. They specialized in Video Remote Interpreting (VRI) and audio interpreting, connecting healthcare providers with medically qualified interpreters in hundreds of languages, including American Sign Language (ASL), 24/7. Their mission focused on improving patient care and outcomes by breaking down communication barriers. In September 2021, InDemand Interpreting was acquired by Voyce, a technology-driven company providing language interpretation services.
Served as the central hub for operations, technology development, interpreter network management, and client support for their healthcare-focused language services.
The facility was likely equipped with advanced call center technology and a robust IT infrastructure to support its extensive video and audio interpretation services around the clock.
Characterized by a mission-driven, fast-paced environment focused on leveraging technology to enhance healthcare communication. Emphasis was placed on quality, interpreter expertise, and cultural sensitivity.
The headquarters was crucial for coordinating a nationwide network of interpreters and ensuring the reliability and quality of interpretation services delivered to hospitals and healthcare systems.
Prior to its acquisition, InDemand Interpreting primarily focused its services on the United States healthcare market. They offered on-demand video remote interpreting (VRI) and audio interpreting services, connecting healthcare providers with interpreters in a wide array of spoken languages and American Sign Language (ASL). While their physical corporate presence was U.S.-based, their technology-enabled services supported communication for a diverse, multilingual patient population across the nation.
14900 Interurban Ave S, Suite 261
Tukwila
WA
USA
Address: N/A (Distributed Network)
This distributed model allowed for 24/7 availability and coverage across numerous languages and time zones to serve healthcare facilities nationwide.
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As of April 2025, InDemand Interpreting' leadership includes:
InDemand Interpreting has been backed by several prominent investors over the years, including:
The most significant executive changes for InDemand Interpreting occurred in relation to its acquisition by Voyce in September 2021. This event led to the integration of leadership and transitions for the existing InDemand executive team.
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Historically, InDemand Interpreting likely used common corporate email formats. As the company is now part of Voyce and indemandinterpreting.com redirects, these formats are no longer active for new communications.
[first_initial][last]@indemandinterpreting.com
Format
jdoe@indemandinterpreting.com
Example
10 (Historically moderate for official communications; currently inactive)%
Success rate
PR Newswire • September 9, 2021
Voyce, a technology driven company that provides on-demand, medically qualified language interpretation services, announced its acquisition of InDemand Interpreting, a leading VRI (Video Remote Interpreting) services provider. The acquisition aimed to expand Voyce's market share and enhance its service offerings in the healthcare sector....more
Health Enterprise Partners • May 3, 2016
Health Enterprise Partners (HEP), a healthcare-focused private equity firm, announced an investment in InDemand Interpreting. The investment was intended to support InDemand's growth, expansion of its interpreter network, and technological advancements in providing language services to the healthcare industry....more
PRWeb (via original release) • February 10, 2015
InDemand Interpreting announced strategic additions to its executive team, including Andrew Plourde as Chief Financial Officer and Mary-Anne Benedict as Chief Client Officer. These appointments were aimed at accelerating the company's growth and enhancing its service delivery in the healthcare language access market....more
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