What Does INDECOMM Do?

Total employees1420
HeadquartersEdison
Founded2003

Indecomm is a leading provider of technology-enabled business process outsourcing (BPO), software as a service (SaaS), and learning solutions, specializing in the U.S. mortgage industry. They leverage automation, AI, and deep domain expertise to help clients improve efficiency, reduce costs, and manage risk. Their offerings span mortgage origination, servicing, capital markets, and quality control, alongside digital learning platforms and content development services for various industries.

Where Is INDECOMM's Headquarters?

HQ Function

The headquarters serves as the central hub for strategic decision-making, corporate governance, global operations management, and client relationship management for its North American and global clientele.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, equipped with state-of-the-art technology infrastructure to support global operations.

Work Culture:

A dynamic, client-focused, and innovative environment that emphasizes technological advancement, operational excellence, and continuous learning. Employees are encouraged to be agile, collaborative, and solution-oriented.

HQ Significance:

The New Jersey headquarters positions Indecomm in close proximity to major financial centers and a rich talent pool, facilitating strong client engagement, industry partnerships, and strategic growth initiatives.

Values Reflected in HQ: The headquarters reflects Indecomm's commitment to professionalism, technological leadership, client-centricity, and efficient service delivery through its strategic location and modern, collaborative workspace.

Location:

Indecomm supports its global clientele through a robust network of delivery centers and offices strategically located across North America (USA), Asia (India, Philippines), and Latin America (Costa Rica). These centers collectively provide a comprehensive suite of services including mortgage origination and servicing support, default management, quality control and compliance, technology development, data analytics, AI-driven automation solutions, and digital learning platforms. This distributed global model ensures business continuity, access to diverse talent pools, round-the-clock operational capabilities, and tailored solutions for regional market needs.

Street Address:

3 Ethel Road, Suite 304

City:

Edison

State/Province:

New Jersey

Country:

USA

Where Else Does INDECOMM Operate Around the World?

Bengaluru, Karnataka, India

Address: Divyasree Technopolis, Yemalur Post, Off HAL Airport Road, Bengaluru – 560037, India (Representative address, multiple locations in city)

Leverages India's vast IT and BPO talent pool to provide scalable, cost-effective, and innovative solutions for global clients, particularly in mortgage processing, automation, and tech services.

Manila, Philippines

Address: 18th Floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center, Pasig City 1605, Metro Manila (Representative address)

Provides robust BPO capabilities by utilizing the Philippines' skilled, English-proficient workforce to support global operations, enhance customer experience, and ensure service continuity.

Charlotte, North Carolina, USA

Address: Specific street address varies, serves as a key US delivery and client management center.

Strengthens Indecomm's U.S. footprint, providing localized support and expertise, and ensuring close proximity to key clients in the American financial sector.

Buying Intent Signals for INDECOMM

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading INDECOMM? Meet the Executive Team

As of April 2025, INDECOMM' leadership includes:

Rajan Nair - Chief Executive Officer
Krishnan Ganesan - Head of Mortgage Operations & Platforms
Svp Gulati - Senior Vice President & Head of Technology
Linda Bomar - Senior Vice President, Client Success & Solutions
Rachna Ghiya - Head of Human Resources

Who's Investing in INDECOMM?

INDECOMM has been backed by several prominent investors over the years, including:

Warburg Pincus

What Leadership Changes Has INDECOMM Seen Recently?

Hire1
Exits0

Indecomm has focused on strengthening its technology leadership. A key appointment was Svp Gulati as SVP & Head of Technology (February 2023), aimed at enhancing the company's tech capabilities. No other major C-suite executive departures or hires have been publicly announced in the immediate last 12 months, indicating stability in top leadership.

New Appointments:

Svp Gulati, Svp Gulati appointed to lead technology initiatives, product development, and innovation across Indecomm's service lines.

What Technology (Tech Stack) Is Used byINDECOMM?

Discover the tools INDECOMM uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

INDECOMM Email Formats and Examples

Indecomm commonly uses email addresses structured as the employee's first name followed by a period and their last name, or their first initial directly followed by their last name, at the indecomm.com domain. For example, an employee named Jane Doe might have the email jane.doe@indecomm.com or jdoe@indecomm.com.

[first].[last]@indecomm.com, [first_initial][last]@indecomm.com

Format

jane.doe@indecomm.com

Example

85%

Success rate

What's the Latest News About INDECOMM?

Indecomm Press Release / ISGDecember 19, 2023

Indecomm Named a 'Leader' in ISG Provider Lens™ Mortgage BPO Services 2023 U.S. Quadrant Report

Indecomm was recognized by Information Services Group (ISG) as a Leader in its Provider Lens™ report for Mortgage BPO Services in the U.S., highlighting its strong capabilities in mortgage operations, technology-driven solutions, and market impact....more

Business Wire / Indecomm Press ReleaseOctober 18, 2023

Indecomm Launches GenAI-Powered Upgrade to Income Computation Solution, IncomeGenius

Indecomm announced a significant upgrade to its IncomeGenius solution, incorporating Generative AI to further automate and enhance the accuracy and speed of income calculation for mortgage underwriting processes, aiming to improve lender efficiency....more

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