Inbenta is an artificial intelligence company specializing in Natural Language Processing (NLP) and conversational AI. They provide enterprise-grade solutions including AI-powered chatbots, intelligent search, knowledge management systems, and virtual assistants. Inbenta's patented technology aims to understand customer intent accurately, enabling businesses to automate customer support, improve user experience, increase self-service rates, and reduce operational costs across various digital channels. Their solutions are used by companies worldwide to enhance customer engagement and provide immediate, relevant answers to user queries.
The Sunnyvale headquarters serves as the central hub for global strategy, North American sales and operations, marketing, and product development initiatives, particularly focusing on the US market.
Located within a modern tech office park, the facility is designed to foster collaboration and innovation, typical of Silicon Valley tech companies. It provides a dynamic environment for Inbenta's diverse teams.
Inbenta fosters a collaborative, innovative, and customer-centric work culture. Employees are encouraged to be proactive, share ideas, and contribute to the advancement of AI technology. There's a strong emphasis on learning and development.
Its Silicon Valley location provides Inbenta with access to top tech talent, venture capital, and a vibrant ecosystem of innovation, which is crucial for an AI-focused company. It also signifies its strong presence in the key North American market.
Inbenta has a significant global footprint with key offices in North America (Sunnyvale), Europe (Barcelona, Toulouse, Amsterdam), South America (São Paulo), and Asia (Tokyo). This international presence allows Inbenta to support a diverse global client base with localized sales, customer success, and linguistic expertise. Their R&D efforts are distributed, leveraging talent from different regions to enhance their AI and NLP technologies for multiple languages and cultural contexts.
950 W Maude Ave, Suite 100
Sunnyvale
CA
USA
Address: Carrer de Pallars, 108, 08018 Barcelona
Drives sales, support, and product localization for the EMEA (Europe, Middle East, and Africa) region, catering to diverse languages and business needs.
Address: Le Belvédère, 11 Bd des Récollets, 31400 Toulouse
Strengthens Inbenta's presence in France and supports business development and client relations within this key European market.
Address: Spaces Amstel, Mr.Treublaan 7, 1097 DP Amsterdam
Expands Inbenta's reach in Northern Europe, providing localized support and fostering relationships with regional enterprises.
Address: Avenida Engenheiro Luís Carlos Berrini, 1748 - Conjunto 1710, Cidade Monções, São Paulo - SP, 04571-000
Drives growth and customer engagement in Latin America, offering tailored AI solutions to meet the specific needs of businesses in this dynamic region.
Address: Shin Otemachi Bldg., 2-2-1 Otemachi, Chiyoda-ku, Tokyo 100-0004
Facilitates Inbenta's expansion in the APAC region, specifically addressing the unique linguistic and business requirements of the Japanese market.
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As of April 2025, Inbenta' leadership includes:
Inbenta has been backed by several prominent investors over the years, including:
In the past 12-18 months, Inbenta has made strategic appointments to its executive team, notably strengthening its revenue and product leadership to drive global growth and innovation.
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Inbenta commonly uses email formats such as [first_initial][last_name]@inbenta.com (e.g., jsmith@inbenta.com) or [first_name].[last_name]@inbenta.com (e.g., john.smith@inbenta.com). The most prevalent format appears to be the first initial followed by the last name.
[first_initial][last_name]@inbenta.com
Format
jsmith@inbenta.com
Example
85%
Success rate
KMWorld • February 20, 2024
Inbenta has launched new Generative AI (GenAI) features for its platform, aimed at enhancing customer experience (CX), user experience (UX), and employee experience (EX). These features leverage large language models (LLMs) to provide more nuanced, context-aware, and human-like interactions....more
PR Newswire • October 24, 2023
Inbenta announced the appointment of Melissa Solis as its new Chief Revenue Officer. Solis brings extensive experience in scaling SaaS businesses and will lead Inbenta's global sales organization to drive revenue growth and market expansion....more
Business Wire • May 16, 2023
Inbenta has named Luc Truntzler as its new Chief Product Officer. Truntzler will be responsible for overseeing the company's product strategy, roadmap, and execution, aiming to further innovate Inbenta's AI-powered conversational platform....more
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