What Does Impact360 Do?

Total employees24
HeadquartersAlpharetta
Founded

Impact360 International specializes in delivering innovative and comprehensive solutions for customer experience (CX) management and workforce optimization (WFO). They partner with organizations to enhance customer interactions, optimize operational efficiency, and improve employee performance through advanced analytics, cutting-edge technology, and expert consulting services. Their primary goal is to help businesses achieve superior customer loyalty, operational excellence, and sustainable growth by transforming how they engage with customers and manage their workforce.

Where Is Impact360's Headquarters?

HQ Function

The headquarters serves as the core for strategic leadership, research and development, global sales operations, client support services, and corporate administration.

Notable Features:

Located in a modern business park, the facility is designed to promote collaboration and innovation, equipped with contemporary office amenities.

Work Culture:

Impact360 International fosters a client-centric and results-driven work culture, emphasizing teamwork, innovation, and expertise in delivering impactful CX and WFO solutions.

HQ Significance:

The Alpharetta location provides strategic access to a rich talent pool in technology and business, and proximity to a vibrant ecosystem of enterprises and partners, supporting the company's growth and innovation.

Values Reflected in HQ: The headquarters' environment likely reflects the company's core values of innovation, excellence, customer focus, and integrity.

Location:

Impact360 International serves a diverse global clientele, offering its customer experience and workforce optimization solutions across North America, Europe, Asia-Pacific, and other key international markets. Their global operations are facilitated through their Alpharetta headquarters, a distributed team of experts, and strategic partnerships, enabling them to deliver tailored solutions and support to businesses worldwide.

Street Address:

11175 Cicero Drive, Suite 100

City:

Alpharetta

State/Province:

GA

Country:

USA

Where Else Does Impact360 Operate Around the World?

Global (Remote/Partner-based)

Address: Not Applicable (Distributed Network)

To extend Impact360 International's reach and provide localized expertise and support to clients in various international markets without necessarily maintaining numerous fixed physical branch offices.

Buying Intent Signals for Impact360

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Impact360? Meet the Executive Team

As of April 2025, Impact360' leadership includes:

Ron Pouliot - Founder & CEO
Robert Pouliot - Co-Founder & COO
Michael McGuire - EVP, Global Sales & Alliances
Jennifer Frey - VP, Marketing & Communications
David Wood - VP, Client Services

Who's Investing in Impact360?

Impact360 has been backed by several prominent investors over the years, including:

Impact360 International is a privately held company. Detailed information about specific investors or funding rounds is not publicly disclosed.

What Leadership Changes Has Impact360 Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no major executive hires or departures announced by Impact360 International in the last 12 months. The leadership team appears to be stable, focusing on continued growth and client success.

What Technology (Tech Stack) Is Used byImpact360?

Discover the tools Impact360 uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Impact360 Email Formats and Examples

Impact360 International likely uses standard corporate email formats. Common patterns for companies with the domain 'impact360intl.com' include [first_initial][last] or [first].[last].

[first_initial][last]@impact360intl.com

Format

jdoe@impact360intl.com

Example

75%

Success rate

What's the Latest News About Impact360?

Impact360 International Press Release / Inc. MagazineAugust 23, 2022

Impact360 International Named to Inc. 5000 List of Fastest-Growing Private Companies for Second Consecutive Year

Impact360 International announced its inclusion in the Inc. 5000 list, marking its second consecutive year as one of America's fastest-growing private companies. This recognition underscores their substantial growth, innovation, and success within the customer experience and workforce optimization sectors....more

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