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Impact360 International specializes in delivering innovative and comprehensive solutions for customer experience (CX) management and workforce optimization (WFO). They partner with organizations to enhance customer interactions, optimize operational efficiency, and improve employee performance through advanced analytics, cutting-edge technology, and expert consulting services. Their primary goal is to help businesses achieve superior customer loyalty, operational excellence, and sustainable growth by transforming how they engage with customers and manage their workforce.
The headquarters serves as the core for strategic leadership, research and development, global sales operations, client support services, and corporate administration.
Located in a modern business park, the facility is designed to promote collaboration and innovation, equipped with contemporary office amenities.
Impact360 International fosters a client-centric and results-driven work culture, emphasizing teamwork, innovation, and expertise in delivering impactful CX and WFO solutions.
The Alpharetta location provides strategic access to a rich talent pool in technology and business, and proximity to a vibrant ecosystem of enterprises and partners, supporting the company's growth and innovation.
Impact360 International serves a diverse global clientele, offering its customer experience and workforce optimization solutions across North America, Europe, Asia-Pacific, and other key international markets. Their global operations are facilitated through their Alpharetta headquarters, a distributed team of experts, and strategic partnerships, enabling them to deliver tailored solutions and support to businesses worldwide.
11175 Cicero Drive, Suite 100
Alpharetta
GA
USA
Address: Not Applicable (Distributed Network)
To extend Impact360 International's reach and provide localized expertise and support to clients in various international markets without necessarily maintaining numerous fixed physical branch offices.
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As of April 2025, Impact360' leadership includes:
Impact360 has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive hires or departures announced by Impact360 International in the last 12 months. The leadership team appears to be stable, focusing on continued growth and client success.
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Impact360 International likely uses standard corporate email formats. Common patterns for companies with the domain 'impact360intl.com' include [first_initial][last] or [first].[last].
[first_initial][last]@impact360intl.com
Format
jdoe@impact360intl.com
Example
75%
Success rate
Impact360 International Press Release / Inc. Magazine • August 23, 2022
Impact360 International announced its inclusion in the Inc. 5000 list, marking its second consecutive year as one of America's fastest-growing private companies. This recognition underscores their substantial growth, innovation, and success within the customer experience and workforce optimization sectors....more
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