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Imagicle S.p.A. is a global technology company specializing in the development of Unified Communications (UC) applications and software solutions designed to enhance enterprise communication and collaboration. Founded in 2010 and headquartered in Italy, Imagicle offers a comprehensive suite of products including call recording, attendant consoles, contact management, digital fax, call analytics, and hotel services, primarily for Cisco and Microsoft environments. With a focus on simplifying communications, improving customer interactions, and boosting productivity, Imagicle serves thousands of customers across diverse industries in over 150 countries, supported by a strong network of partners and regional offices.
The headquarters houses key corporate functions including research and development, product management, global strategy, finance, marketing, and executive leadership, driving Imagicle's technological advancements and international business.
A modern office facility designed to foster creativity and collaboration among its teams, equipped with state-of-the-art technology to support software development and global customer support.
Imagicle promotes a dynamic, agile, and innovative work culture. It emphasizes teamwork, continuous improvement, customer satisfaction, and provides a supportive environment for professional growth within the fast-evolving tech landscape.
The Massarosa headquarters is pivotal as the birthplace of Imagicle's solutions and the core engine for its product innovation, strategic decision-making, and coordination of its global market presence.
Imagicle maintains a significant global presence, serving thousands of customers in over 150 countries. This is achieved through its headquarters in Italy, regional offices in the USA (Fort Lauderdale) and UAE (Dubai), and an extensive network of over 200 certified partners and distributors worldwide. Imagicle's solutions are available in multiple languages, and the company provides global sales, technical support, and professional services to ensure customer success across different geographies and industries.
Via Capitano Guido Strenta, 11
Massarosa
Lucca (LU)
Italy
Address: 100 SE 3rd Ave, Suite 1105, Fort Lauderdale, FL 33394
To strengthen Imagicle's market presence in North America, provide localized services, and cater to the specific communication needs of businesses in the region.
Address: Fortune Executive Tower, office 1904, Cluster T, Jumeirah Lakes Towers, Dubai
To expand Imagicle's footprint in the growing MEA market, build strong regional partnerships, and deliver tailored UC solutions to enterprises in these territories.
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As of April 2025, Imagicle' leadership includes:
Imagicle has been backed by several prominent investors over the years, including:
Based on publicly available information, Imagicle's executive team has maintained stability with no major new hires or departures announced in the last 12 months. The leadership structure has been consistent following the Zucchetti Group's majority stake acquisition in October 2022.
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Imagicle primarily utilizes the email format [first name].[last name]@imagicle.com for its employees. This is a common and professional structure. For general inquiries, departmental email addresses like sales@imagicle.com or support@imagicle.com are also used.
firstname.lastname@imagicle.com
Format
jane.doe@imagicle.com
Example
90%
Success rate
Imagicle Blog • February 20, 2024
Imagicle announced that its UCX Cloud Platform is fully compatible and ready to serve Webex Calling Dedicated Instance customers globally, offering its complete suite of UC applications, including Attendant Console, Call Recording, Contact Manager, and Digital Fax....more
Imagicle Blog • November 14, 2023
Imagicle confirmed its comprehensive suite of UC applications now fully supports Webex Calling Dedicated Instance, enhancing its integration capabilities within the Cisco ecosystem for enterprise customers....more
Imagicle Blog • October 24, 2023
Imagicle was included in the 2023 Gartner Market Guide for Voice of the Customer (VoC), highlighting its role and solutions in capturing and analyzing customer feedback to improve business outcomes....more
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