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IKEA Australia is the Australian arm of the global Swedish home furnishing giant, renowned for its ready-to-assemble flat-pack furniture, Scandinavian design aesthetic, and affordable solutions for home and office. Operating numerous large-format stores across the country as well as a comprehensive e-commerce platform, IKEA Australia provides a diverse range of products including kitchens, sofas, beds, storage systems, lighting, textiles, and homewares. The company strongly emphasizes sustainability in its products and operations, aiming to make environmentally conscious living accessible and affordable. IKEA stores are known for their unique shopping experience, often featuring model room settings, a restaurant serving Swedish cuisine, and supervised play areas for children.
The Service Office serves as the central hub for IKEA's operations in Australia, responsible for national strategy, retail management, marketing, human resources, finance, supply chain, sustainability initiatives, and customer relations. It supports all Australian stores and digital commerce.
The office is integrated within a larger IKEA retail site, reflecting the company's hands-on approach to its business. Office design likely incorporates IKEA's principles of functional, bright, and collaborative workspaces, with Scandinavian design influences and sustainable building practices.
IKEA's work culture in Australia aligns with its global values of togetherness, simplicity, cost-consciousness, caring for people and planet, and leading by example. It fosters an informal, inclusive, and down-to-earth environment that encourages innovation and co-worker development.
This headquarters is pivotal for tailoring IKEA's global vision to the Australian market, managing national operations, driving growth, and ensuring a consistent brand experience across the country.
IKEA Australia operates as a key market within the Ingka Group, IKEA's largest global franchisee. It implements the global IKEA concept, adapting product ranges, marketing strategies, and services to meet the unique demands of the Australian consumer landscape. IKEA Australia actively contributes to IKEA's global sustainability targets, participates in global supply chain and retail innovations, and provides valuable market insights. Its functions, including retail, e-commerce, logistics, and customer support, are crucial for maintaining IKEA's brand strength and mission of creating a better everyday life for people in the Australian region.
Level 3, 100 AMES Ikea Quay (Located within the IKEA Tempe complex)
Tempe
New South Wales
Australia
Address: 630 Victoria St, Richmond VIC 3121
Key retail and operational hub for Victoria, providing widespread access to IKEA's home furnishing solutions and driving brand engagement in the region.
Address: 1 Oulton Ave, Rhodes NSW 2138
Serves a large portion of the Sydney market, acting as a primary point of contact for customers and contributing significantly to IKEA's presence in New South Wales.
Address: 3539-3565 Pacific Hwy, Slacks Creek QLD 4127
Acts as IKEA's main retail anchor in Queensland, catering to a growing population and fulfilling home furnishing needs across the state.
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As of April 2025, IKEA Australia' leadership includes:
IKEA Australia has been backed by several prominent investors over the years, including:
Publicly available information for IKEA Australia did not indicate specific high-level executive hires or exits within the main country leadership team (e.g., CEO, CFO) in the last 12-18 months. Key leadership, such as the current CEO Mirja Viinanen (appointed September 2021), has been in place for a longer period. Any significant changes at the top executive level are typically part of broader Ingka Group international appointments and may not always be highlighted as standalone 'IKEA Australia' news.
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IKEA, including its Australian operations, generally utilizes a standardized email format for its corporate employees. The most common structure combines the employee's first name and last name, separated by a dot, followed by the @ingka.ikea.com domain (as Ingka Group is the primary retailer) or sometimes @ikea.com.
firstname.lastname@ingka.ikea.com
Format
john.smith@ingka.ikea.com
Example
85%
Success rate
Inside Retail • January 24, 2024
IKEA Australia announced a significant $35 million investment aimed at reducing the prices of over 1,500 popular products. This move is intended to make home furnishings more accessible and affordable for Australians, particularly in light of increasing living costs. The price reductions span various categories, including well-known items like the KALLAX storage units and MALM beds....more
CMO Australia • February 14, 2024
IKEA Australia has formally committed to an anti-greenwashing pledge, underscoring its dedication to transparent and truthful communication regarding its sustainability initiatives and environmental impact. This move aligns with broader industry efforts to combat misleading environmental claims and build consumer trust....more
Inside Retail • November 15, 2023
IKEA Australia has expanded its sustainability and affordability efforts by launching its 'As-Is' section online. Customers can now browse and purchase ex-display items, discontinued products, or furniture with minor cosmetic imperfections at discounted prices, promoting a circular economy and providing further savings opportunities....more
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