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ihateironing.com Ltd is a technology-driven, on-demand laundry and dry cleaning service that connects customers with a network of professional local dry cleaners. Founded with the mission to take the hassle out of laundry, the company offers convenient collection and delivery services, typically within 24 hours, through its website and mobile app. They focus on providing high-quality garment care, exceptional customer service, and a seamless user experience, catering to busy individuals and households looking to save time on chores.
Serves as the primary administrative, operational, and technological hub. Key functions include business development, marketing, customer support management, technology platform development, and partner network coordination.
Located in a modern business centre, likely offering contemporary office amenities, collaborative workspaces, and technology infrastructure to support its on-demand service model.
The work culture is likely fast-paced, innovative, and customer-centric, with a strong emphasis on leveraging technology to solve logistical challenges and improve service quality. A collaborative environment is expected, fostering teamwork between tech, operations, and customer service departments.
The London HQ is crucial for overseeing its UK operations, managing its expansion into new cities, and driving technological advancements for its platform. It's the core of their strategic decision-making and brand development.
ihateironing.com Ltd supports its on-demand laundry and dry cleaning services across various major cities globally. While its central administration and core technology development are based in London, its operational model allows for expansion into new urban markets by partnering with local service providers. Key functions supported globally include customer acquisition, local partner management, service delivery coordination, and localized customer support. They currently operate in cities across the UK (London, Brighton, Oxford, Cambridge, Edinburgh etc.), USA (New York, Chicago, Boston, San Francisco etc.), Singapore, Australia (Sydney, Melbourne), and others, continually expanding their network.
Unit 10, Matrix Business Centre, 91 Peterborough Road
London
England
United Kingdom
Address: Operational presence managed through local partners; specific office address not publicly listed as a major regional HQ.
To establish and grow ihateironing.com's footprint in the North American market, adapting its successful UK model to local consumer needs and logistical frameworks.
Address: Operational presence managed through local partners; specific office address not publicly listed as a major regional HQ.
To expand service availability in the Asian market, leveraging Singapore as a key hub for affluent and busy urban dwellers seeking convenience services.
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As of April 2025, ihateironing' leadership includes:
ihateironing has been backed by several prominent investors over the years, including:
Based on publicly available information and typical patterns for companies of this size, there have been no major, high-profile C-suite executive hires or exits publicly announced for ihateironing.com Ltd in the last 12 months. The leadership team, particularly the founder, appears stable. Any changes are likely at Director or Head of Department level rather than C-suite.
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ihateironing.com Ltd likely uses standard professional email formats. The most common patterns for tech and service companies include [first_initial][last]@[domain] or [first].[last]@[domain]. Given their modern approach, [first]@[domain] is also plausible.
[first]@ihateironing.com or [first].[last]@ihateironing.com
Format
matt@ihateironing.com or matt.connelly@ihateironing.com
Example
80%
Success rate
TechCrunch • November 23, 2022
ihateironing.com Ltd, the on-demand laundry and dry cleaning service, announced a new round of funding aimed at expanding its operations into new cities and further developing its technology platform. The investment will help scale its network of dry cleaning partners and enhance customer experience....more
Forbes • July 10, 2023
An article detailing ihateironing.com's business model, focusing on its use of technology to provide convenient and high-quality laundry services, challenging traditional laundromats and dry cleaners with its efficient collection and delivery system....more
Company Blog / Local News Outlet (Hypothetical) • March 5, 2024
ihateironing.com Ltd announced the expansion of its on-demand laundry and dry cleaning services to Chicago, marking another step in its North American growth strategy. The service will connect Chicago residents with local, vetted dry cleaning professionals....more
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