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IC Markets is a globally recognized online retail forex and CFD broker. Founded in 2007 in Sydney, Australia, the company aims to provide institutional-grade trading conditions to retail clients. They offer a wide range of tradable instruments including Forex, indices, commodities, stocks, bonds, and cryptocurrencies, primarily through popular platforms like MetaTrader 4, MetaTrader 5, and cTrader. IC Markets is known for its True ECN (Electronic Communication Network) environment, offering deep liquidity, low spreads, and fast execution speeds. They cater to a diverse client base, from beginners to experienced traders and algorithmic traders, emphasizing transparency and technological innovation.
The Sydney headquarters serves as the primary center for global operations management, strategic planning, technology development oversight, and compliance with Australian financial regulations (ASIC).
Located in a modern commercial building in Sydney's CBD, offering state-of-the-art facilities conducive to a high-tech financial services firm. Proximity to other financial institutions and service providers.
The work culture is likely dynamic, fast-paced, and technology-driven, reflecting the nature of the online trading industry. Emphasis is placed on innovation, customer service excellence, and maintaining a competitive edge.
The Sydney HQ is significant as it's the origin of the IC Markets brand and home to its ASIC-regulated entity, International Capital Markets Pty Ltd. It underpins their reputation for regulatory compliance and operational stability in a key financial market.
IC Markets boasts a significant global presence, serving clients in over 200 countries. This is supported by multilingual customer service teams available 24/7, localized payment options, and robust trading infrastructure with servers in key financial data centers (e.g., Equinix NY4 & LD5) to ensure low latency execution for traders worldwide. Their various regulated entities in Australia (ASIC), Cyprus (CySEC), Seychelles (FSA), and The Bahamas (SCB) allow them to cater to a diverse international client base in compliance with regional regulations.
Level 6, 309 Kent Street
Sydney
NSW
Australia
Address: Omonoias, 141, The Maritime Centre, Block B, 1st floor, 3045 Limassol, Cyprus (typical address for their EU entity)
To legally offer brokerage services within the EU, ensuring adherence to regional regulatory standards and catering to the European client base.
Address: Office SD28, Eden Plaza, Eden Island, Mahé, Seychelles (typical address for their FSA entity)
To cater to a global clientele seeking services under a different regulatory framework, often with more flexible trading terms.
Address: Office No. 204, Second Floor, Sandyport Business Centre, West Bay Street, Nassau, The Bahamas (typical address for their SCB entity)
To provide brokerage services to international clients under Bahamian regulation, expanding global reach and offering another regulated trading environment.
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As of April 2025, ICE' leadership includes:
ICE has been backed by several prominent investors over the years, including:
As a privately held company, IC Markets does not frequently publicize minor changes in its executive team. Significant leadership appointments or departures would typically be announced via official press releases or updates on their LinkedIn profile. No major, widely publicized executive changes have been noted in the last 12 months.
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IC Markets utilizes specific email formats for communication. For general inquiries and support, they typically use departmental emails. Direct communication with employees, if known, would likely follow a standard corporate structure.
The most common formats are likely [first].[last]@icmarkets.com or [first_initial][last]@icmarkets.com. Support emails are typically role-based, e.g., support@[domain].
Format
support@icmarkets.com
Example
90%
Success rate
Finance Magnates • April 9, 2024
IC Markets reported a record-breaking trading volume of USD $4.29 trillion for the first quarter of 2024, marking a 19% increase from Q4 2023 and a 32% rise year-over-year. This performance highlights the broker's continued growth and strong market position....more
FXEmpire • December 7, 2023
IC Markets (EU) Ltd, the European entity of IC Markets, announced its official sponsorship of Limassol Blu Marine, a landmark luxury development in Limassol, Cyprus. This move signifies the company's commitment to the local Cypriot community and its growing presence in Europe....more
PR Newswire • October 10, 2023
IC Markets announced record trading volumes for Q3 2023, with $3.61 trillion transacted, contributing to a year-to-date total of $10.39 trillion. This reflects significant client acquisition and trading activity across its global operations....more
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