HQ Function

Serves as the central hub for global strategy, corporate governance, executive leadership, and key administrative functions, overseeing operations across its worldwide delivery centers.

Notable Features:

Located in a modern office building in a prominent business district, offering advanced communication infrastructure and collaborative workspaces designed to support its global operations.

Work Culture:

Fosters a dynamic, innovative, and client-centric environment. Emphasis is placed on collaboration, employee development, diversity, and a commitment to delivering exceptional customer experiences ('BPO 2.0').

HQ Significance:

The Washington D.C. headquarters strategically positions IBEX near key policymakers, industry partners, and a diverse talent pool, facilitating global operations, innovation, and business development.

Values Reflected in HQ: The headquarters likely embodies IBEX's core values of innovation, integrity, excellence, respect, and a ' Kunden zuerst' (customer-first) approach through its design, technology, and operational ethos.

Location:

IBEX supports a wide range of functions globally, including omnichannel customer support (voice, chat, email, social media), technical assistance, customer acquisition and retention programs, back-office processing, digital transformation services, AI-driven CX solutions, data analytics, and CX consulting. These services are delivered from strategically located centers across North America (USA), Latin America (Nicaragua, Honduras), the Caribbean (Jamaica), Europe, Africa (Senegal, Egypt), and Asia (Philippines, Pakistan).

Street Address:

1700 K Street NW, Suite 1150

City:

Washington

State/Province:

D.C.

Country:

USA