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Iberostar Group is a Spanish multinational hospitality company, 100% family-owned by the Fluxà family, with over 65 years of experience in the tourism industry. Founded by Lorenzo Fluxà in 1956, the group's hotel division, Iberostar Hotels & Resorts, was established in 1986 and now boasts a portfolio of more than 100 four- and five-star hotels in 16 countries. Iberostar is globally recognized for its commitment to quality, customer satisfaction, and pioneering responsible tourism through its 'Wave of Change' movement. This initiative focuses on promoting a circular economy, responsible seafood consumption, and improving coastal health in all its destinations. The company operates primarily in popular holiday destinations across Spain, the Mediterranean, the Caribbean, and Latin America.
Serves as the central hub for global strategy, corporate governance, financial management, sustainability initiatives (including the 'Wave of Change' program), marketing, and operational oversight for Iberostar's worldwide hotel and resort portfolio.
The headquarters is a modern corporate facility designed to support global operations. While specific architectural highlights are not widely publicized, it is equipped to manage a multinational company and reflects the Group's commitment to efficiency and sustainability.
The work culture at Iberostar's headquarters is deeply influenced by its hospitality roots, emphasizing customer-centricity, teamwork, and a commitment to quality and excellence. A strong focus on sustainability and innovation is central to their ethos, driven by the 'Wave of Change' movement. As a global company, it fosters a diverse, inclusive, and international collaborative environment.
Palma de Mallorca is not only the historical origin of the Fluxà family's tourism ventures but also a major European tourism capital. This location provides a relevant and dynamic environment for a leading hospitality group, facilitating connections across Europe, Africa, and the Americas, and access to a skilled talent pool in the tourism sector.
Iberostar Group operates an extensive network of over 100 four- and five-star hotels and resorts located in 16 countries across three continents: Europe (Spain, Portugal, Greece, Montenegro, Italy), the Americas (USA, Mexico, Dominican Republic, Jamaica, Cuba, Brazil, Peru), and Africa (Morocco, Tunisia, Cape Verde). Globally supported functions include centralized hotel operations management, international sales and marketing, digital strategy, customer relationship management, procurement, finance, human resources and talent development, and the comprehensive 'Wave of Change' sustainability program, which is implemented across all properties worldwide to protect oceans and coastal communities.
C/ General Riera, 154
Palma de Mallorca
Illes Balears
Spain
Address: 3470 NW 82nd Ave, Suite 906, Doral, FL 33122, USA
To drive market growth, manage key accounts and travel trade relationships, oversee brand presence, and ensure consistent service quality and operational excellence for Iberostar's extensive portfolio in the Americas region.
Address: Blvd. Kukulcan Km 17, Zona Hotelera, 77500 Cancún, Q.R., Mexico (representative address, often co-located with major resorts)
To provide direct operational support, ensure adherence to Iberostar's quality and sustainability standards, manage local vendor relationships, and coordinate regional marketing and sales efforts for its Mexican Caribbean resorts.
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As of April 2025, Iberostar Group' leadership includes:
Iberostar Group has been backed by several prominent investors over the years, including:
The most significant executive appointment in the last 12 months was Fernando Candela as CEO of Iberostar Hotels & Resorts, the group's hotel division, effective January 2024. This move aims to strengthen the leadership of the hotel business under the overall Group strategy led by Sabina Fluxà.
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Iberostar Group's email format commonly uses the [firstinitial][lastname]@iberostar.com or [firstname].[lastname]@iberostar.com structure. Variations may exist depending on the department or region.
[firstinitial][lastname]@iberostar.com (e.g., jdoe@iberostar.com) or [firstname].[lastname]@iberostar.com (e.g., jane.doe@iberostar.com)
Format
sfluxa@iberostar.com (example structure for Sabina Fluxà)
Example
80%
Success rate
Hospitality Net • January 8, 2024
Iberostar Group announced the appointment of Fernando Candela as the new CEO of its hotel division, Iberostar Hotels & Resorts. Candela brings a wealth of experience from his previous roles, including CEO of Level airline and Chief Transformation Officer at IAG. He will report to Sabina Fluxà, Vice-Chairman & CEO of Iberostar Group....more
PR Newswire • November 15, 2023
Iberostar Group announced that its thirteen beachfront resorts in Mexico have achieved the Global Sustainable Tourism Council (GSTC) recognized standard by EarthCheck, reinforcing its commitment to responsible tourism. This certification acknowledges Iberostar's efforts in sustainable management, social and economic benefits to local communities, and preservation of cultural heritage and the environment....more
Travel Agent Central • May 4, 2023
Iberostar Group is set to expand its Caribbean portfolio with its first resort in Aruba, the Iberostar JOA Aruba. The five-star, 240-room beachfront property located near Eagle Beach is scheduled to open in late 2024, marking the company's entry into a new destination and continuing its strategic growth in luxury tourism....more
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