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Hyperoptic is a UK-based internet service provider specializing in full-fibre optic broadband. Founded in 2011, they are known for delivering hyperfast, reliable internet directly to buildings (FTTP/FTTB), challenging traditional copper-based networks. Their mission is to provide superior gigabit-capable broadband services, focusing on urban areas, new developments, and council partnerships across the UK. Hyperoptic offers a competitive alternative to established players, emphasizing symmetrical speeds (equal upload and download) and a customer-centric approach.
Serves as the central hub for strategic planning, operations management, marketing, finance, human resources, customer support leadership, and technological innovation for its UK-wide network.
Modern office facilities designed to foster collaboration and innovation, likely featuring open-plan workspaces, advanced communication technology in meeting rooms, and breakout areas for employees.
A fast-paced, innovative, and customer-focused environment. Employees often describe it as dynamic and challenging, reflecting its scale-up nature and mission to disrupt the UK telecoms market. Emphasis on agility and teamwork.
The London HQ is pivotal for coordinating national expansion, managing a rapidly growing customer base, securing partnerships, and driving the company's mission to deliver gigabit Britain.
While Hyperoptic's primary market and customer base are exclusively within the United Kingdom, it maintains a significant international office in Belgrade, Serbia. This office houses key technology, software development, and customer support teams. This strategic international presence allows Hyperoptic to access a global talent pool to support its UK operations, drive innovation, and provide comprehensive customer service.
Kings House, 174 Hammersmith Road
London
Greater London
United Kingdom
Address: Bulevar Milutina Milankovića 11g, Belgrade, Serbia
Supports Hyperoptic's UK operations by providing essential software development, network engineering expertise, and multilingual customer service functions, allowing for extended support hours and specialized technical skills.
Address: Specific address not publicly detailed, likely a business park or shared office space.
Supports Hyperoptic's network expansion and customer acquisition in a key economic region outside of London, facilitating localized operations and engineering presence.
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As of April 2025, Hyperoptic' leadership includes:
Hyperoptic has been backed by several prominent investors over the years, including:
Hyperoptic has actively strengthened its executive team over the past year with key appointments, notably a new Chief Technology Officer and a Chief Commercial Officer for its residential arm. There was also a departure in its infrastructure leadership, reflecting strategic realignments as the company continues its growth trajectory and focus on technological advancement.
Discover the tools Hyperoptic uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Hyperoptic primarily uses the first.last@hyperoptic.com email format for its employees. This is a common and professional structure for corporate communications. Variations might exist for specific departments or roles, but this is the most prevalent.
first.last@hyperoptic.com
Format
jane.doe@hyperoptic.com
Example
80%
Success rate
Capacity Media • February 21, 2024
Hyperoptic has named James Thomas as its new chief technology officer (CTO). Thomas, who has been serving as interim CTO, will be responsible for leading Hyperoptic’s technology strategy, network planning and operations....more
Total Telecom • November 15, 2023
Hyperoptic announced a new partnership with Barratt Developments to connect 20,000 new build homes across the UK to its full fibre network. This deal aims to provide future homeowners with access to gigabit-speed broadband from day one....more
ISPreview.co.uk • October 26, 2023
UK ISP Hyperoptic has today announced that they’ve started to trial symmetric speed 2Gbps and 4Gbps full fibre broadband packages with new customers in some areas, which follows similar multi-gigabit moves from rivals like Virgin Media, EE, Vodafone, TalkTalk and YouFibre....more
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