What Does Hyperoptic Do?

Total employees1409
HeadquartersLondon
Founded2010

Hyperoptic is a UK-based internet service provider specializing in full-fibre optic broadband. Founded in 2011, they are known for delivering hyperfast, reliable internet directly to buildings (FTTP/FTTB), challenging traditional copper-based networks. Their mission is to provide superior gigabit-capable broadband services, focusing on urban areas, new developments, and council partnerships across the UK. Hyperoptic offers a competitive alternative to established players, emphasizing symmetrical speeds (equal upload and download) and a customer-centric approach.

Where Is Hyperoptic's Headquarters?

HQ Function

Serves as the central hub for strategic planning, operations management, marketing, finance, human resources, customer support leadership, and technological innovation for its UK-wide network.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, likely featuring open-plan workspaces, advanced communication technology in meeting rooms, and breakout areas for employees.

Work Culture:

A fast-paced, innovative, and customer-focused environment. Employees often describe it as dynamic and challenging, reflecting its scale-up nature and mission to disrupt the UK telecoms market. Emphasis on agility and teamwork.

HQ Significance:

The London HQ is pivotal for coordinating national expansion, managing a rapidly growing customer base, securing partnerships, and driving the company's mission to deliver gigabit Britain.

Values Reflected in HQ: The choice of a well-connected, modern London office reflects Hyperoptic's values of innovation, ambition, efficiency, and its focus on being at the forefront of the UK's digital infrastructure development.

Location:

While Hyperoptic's primary market and customer base are exclusively within the United Kingdom, it maintains a significant international office in Belgrade, Serbia. This office houses key technology, software development, and customer support teams. This strategic international presence allows Hyperoptic to access a global talent pool to support its UK operations, drive innovation, and provide comprehensive customer service.

Street Address:

Kings House, 174 Hammersmith Road

City:

London

State/Province:

Greater London

Country:

United Kingdom

Where Else Does Hyperoptic Operate Around the World?

Belgrade, Serbia

Address: Bulevar Milutina Milankovića 11g, Belgrade, Serbia

Supports Hyperoptic's UK operations by providing essential software development, network engineering expertise, and multilingual customer service functions, allowing for extended support hours and specialized technical skills.

Reading, Berkshire, UK

Address: Specific address not publicly detailed, likely a business park or shared office space.

Supports Hyperoptic's network expansion and customer acquisition in a key economic region outside of London, facilitating localized operations and engineering presence.

Buying Intent Signals for Hyperoptic

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Hyperoptic? Meet the Executive Team

As of April 2025, Hyperoptic' leadership includes:

Dana Tobak - Chief Executive Officer
Boris Ivanovic - Chairman
Naleena Gururani - Chief Financial Officer
Pascal Koster - Chief Commercial Officer (Residential)
Lisa Harrington - Chief Customer Officer
James Thomas - Chief Technology Officer
John Tatton - Chief People Officer

Who's Investing in Hyperoptic?

Hyperoptic has been backed by several prominent investors over the years, including:

KKR (Kohlberg Kravis Roberts & Co.)

What Leadership Changes Has Hyperoptic Seen Recently?

Hire2
Exits1

Hyperoptic has actively strengthened its executive team over the past year with key appointments, notably a new Chief Technology Officer and a Chief Commercial Officer for its residential arm. There was also a departure in its infrastructure leadership, reflecting strategic realignments as the company continues its growth trajectory and focus on technological advancement.

Departures

Moray Falconer, Moray Falconer, MD of Infrastructure, departed from Hyperoptic after contributing to its network build-out.

New Appointments:

James Thomas, James Thomas appointed as permanent Chief Technology Officer, stepping up from an interim role to lead tech innovation.
Pascal Koster, Pascal Koster appointed as Chief Commercial Officer to spearhead the growth of Hyperoptic's residential services.

What Technology (Tech Stack) Is Used byHyperoptic?

Discover the tools Hyperoptic uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Hyperoptic Email Formats and Examples

Hyperoptic primarily uses the first.last@hyperoptic.com email format for its employees. This is a common and professional structure for corporate communications. Variations might exist for specific departments or roles, but this is the most prevalent.

first.last@hyperoptic.com

Format

jane.doe@hyperoptic.com

Example

80%

Success rate

What's the Latest News About Hyperoptic?

Capacity MediaFebruary 21, 2024

Hyperoptic appoints James Thomas as CTO

Hyperoptic has named James Thomas as its new chief technology officer (CTO). Thomas, who has been serving as interim CTO, will be responsible for leading Hyperoptic’s technology strategy, network planning and operations....more

Total TelecomNovember 15, 2023

Hyperoptic to connect 20,000 new build homes with Barratt Developments

Hyperoptic announced a new partnership with Barratt Developments to connect 20,000 new build homes across the UK to its full fibre network. This deal aims to provide future homeowners with access to gigabit-speed broadband from day one....more

ISPreview.co.ukOctober 26, 2023

Hyperoptic UK Start Trial of 2Gbps and 4Gbps Broadband Speeds

UK ISP Hyperoptic has today announced that they’ve started to trial symmetric speed 2Gbps and 4Gbps full fibre broadband packages with new customers in some areas, which follows similar multi-gigabit moves from rivals like Virgin Media, EE, Vodafone, TalkTalk and YouFibre....more

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